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-   -   Cannot pull up Delta.com on Chrome (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1908608-cannot-pull-up-delta-com-chrome.html)

Tomphot May 9, 2018 6:26 pm

Cannot pull up Delta.com on Chrome
 
I've tried on 2 different computers and I can't get the web site to pull up on Chrome. The screen says
"Cannot GET /home/index.jsp"
I am able to log in on IE. Anyone else having this problem?

jrl767 May 9, 2018 6:38 pm

it was ok for me earlier this afternoon

JAeX May 9, 2018 7:11 pm


Originally Posted by Tomphot (Post 29736309)
I've tried on 2 different computers and I can't get the web site to pull up on Chrome. The screen says
"Cannot GET /home/index.jsp"
I am able to log in on IE. Anyone else having this problem?

Likely an issue with your configuration of Chrome or an extension that's interfering. Try opening delta.com in an incognito window after clearing cache and cookies. If it loads then you probably have an ....... or privacy related extension that is to blame. You can try disabling them all then enable one at a time until the site breaks again to find the culprit

xliioper May 9, 2018 7:12 pm

Try www.delta.com instead (or https://www.delta.com as that is where you will ultimately be redirected). The web site is behind Akamai, but the A record for delta.com goes to a host at Verisign (216.87.148.114) instead of Akamai. I'm getting an error, but it's of a different variety (Bad Request ). When a browser is used to go to a website, it will try to fetch http://<website>/favicon.ico to get an icon to associate with the site. But http://delta.com/favicon.ico is generating a 400 Bad Request response, and Chrome doesn't get around to getting the redirect from Versign to go to https://www.delta.com and immediately errors out with the "Bad Request" response.

You can see this when you go to "Developer Tools" under More Tools in Chrome (cntl+shft+I) and select the Console

It's basically a race condition between getting the redirect URL and trying to fetch the favicon.ico icon. If you take the redirect first, the icon fetch will go to https://www.delta.com/favicon.ico which works. But if you try to do the icon lookup before the redirect, your browser will try to get http://delta.com/favicon.ico first and fail before getting around to acting on the redirect. Other browsers take the redirect first and fetch the icon from the correct URL.

Tomphot May 10, 2018 8:42 am

Thanks, that worked - very strange as I had booked a flight in the AM and was doing another in the PM when it stopped working.

pvn May 10, 2018 10:27 am

I have had this problem from time to time, though its' working for me today.


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