Here’s A New One “the bathrooms do not work until 16,000 feet”
#32
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
well acually I did and I was told this is on ALL planes and not just this one. So I’ll ask your question in reverse why couldn’t they treat me with the smallest amount of dignity?
they try to sell Amex cards in the air, the captain has to tell me every small story, but they couldn’t say “the vacuum pump is inoperable on the flight today as such lavs work only in flight”?
they try to sell Amex cards in the air, the captain has to tell me every small story, but they couldn’t say “the vacuum pump is inoperable on the flight today as such lavs work only in flight”?
I imagine that FAs have more instances than not where providing additional information just begs additional questions and challenges - so they defer to giving pax the minimum amount of information necessary, and avoid going into grand explanations when they can avoid it.
#33
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,349
#34
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 1,856
As a pilot myself I at first believed this was just a power tripping GA or FA, but then after some research I see this is correct on this Airbus line of aircraft. Different from the aircraft that I fly - my aircraft uses an electric motor in the lav anytime the flush button is pushed to circulate the lovely blue juice around and gravity forces it into a collector tank. In other words no pressure - either vacuum or air differential - is used.
Still, had I been on the flight deck I would've made a specific announcement explaining this reasoning to the pax rather than just having the GA/FA announce it. Sure, it is helpful for them to do so, however many would be prone to disregard it if they were frequent fliers (I would've been one of them!) Very interesting... I learned something today!
Now, I'm wondering if MEL stickers had to be placed in all the Lavs...
Still, had I been on the flight deck I would've made a specific announcement explaining this reasoning to the pax rather than just having the GA/FA announce it. Sure, it is helpful for them to do so, however many would be prone to disregard it if they were frequent fliers (I would've been one of them!) Very interesting... I learned something today!
Now, I'm wondering if MEL stickers had to be placed in all the Lavs...
#36
Suspended
Original Poster
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
As a pilot myself I at first believed this was just a power tripping GA or FA, but then after some research I see this is correct on this Airbus line of aircraft. Different from the aircraft that I fly - my aircraft uses an electric motor in the lav anytime the flush button is pushed to circulate the lovely blue juice around and gravity forces it into a collector tank. In other words no pressure - either vacuum or air differential - is used.
Still, had I been on the flight deck I would've made a specific announcement explaining this reasoning to the pax rather than just having the GA/FA announce it. Sure, it is helpful for them to do so, however many would be prone to disregard it if they were frequent fliers (I would've been one of them!) Very interesting... I learned something today!
Now, I'm wondering if MEL stickers had to be placed in all the Lavs...
Still, had I been on the flight deck I would've made a specific announcement explaining this reasoning to the pax rather than just having the GA/FA announce it. Sure, it is helpful for them to do so, however many would be prone to disregard it if they were frequent fliers (I would've been one of them!) Very interesting... I learned something today!
Now, I'm wondering if MEL stickers had to be placed in all the Lavs...
#37
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
I've heard FA's lie to passengers over my years of travel. Potentially even to my face once (telling me a closet space was for FA item only even though the closet was mostly empty and there was no room in the bins in row 1 on an MD90. Don't passenger jackets go in the closet?).
I would have been skeptical as well if told that. On the bright side learned something new today about how the lav works on Airbus.
I would have been skeptical as well if told that. On the bright side learned something new today about how the lav works on Airbus.
#41
Suspended
Join Date: Dec 2013
Posts: 1,271
So what we have is someone who thinks the toilet on an airplane is the same as the one in their home and if told, 'you can't use it', expects a detailed explanation/education be provided to them at one of the busiest times for the flight crew.
Do you know how toilets work on trains? Boats? If I tell you you can't flush until the train leaves the station because it is a 'hopper toilet' or on a particular boat, you can't flush until the boat leaves the harbour, do you know why that is the case or do you expect me to stand there and educate you?
https://i.pinimg.com/736x/16/7e/62/1...in-station.jpg
Do you know how toilets work on trains? Boats? If I tell you you can't flush until the train leaves the station because it is a 'hopper toilet' or on a particular boat, you can't flush until the boat leaves the harbour, do you know why that is the case or do you expect me to stand there and educate you?
https://i.pinimg.com/736x/16/7e/62/1...in-station.jpg
#42
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,349
Same Issue On My Flight Today - 737-800
Waiting to board a flight from LAX to SEA and they just made an announcement that the lavs wont work below 16,000 feet so no use of the lavs at the gate or on the ground. Flight is on a 737-800.
#43
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,349
As a pilot myself I at first believed this was just a power tripping GA or FA, but then after some research I see this is correct on this Airbus line of aircraft. Different from the aircraft that I fly - my aircraft uses an electric motor in the lav anytime the flush button is pushed to circulate the lovely blue juice around and gravity forces it into a collector tank. In other words no pressure - either vacuum or air differential - is used.
Still, had I been on the flight deck I would've made a specific announcement explaining this reasoning to the pax rather than just having the GA/FA announce it. Sure, it is helpful for them to do so, however many would be prone to disregard it if they were frequent fliers (I would've been one of them!) Very interesting... I learned something today!
Now, I'm wondering if MEL stickers had to be placed in all the Lavs...
Still, had I been on the flight deck I would've made a specific announcement explaining this reasoning to the pax rather than just having the GA/FA announce it. Sure, it is helpful for them to do so, however many would be prone to disregard it if they were frequent fliers (I would've been one of them!) Very interesting... I learned something today!
Now, I'm wondering if MEL stickers had to be placed in all the Lavs...
#44
FlyerTalk Evangelist
Join Date: Jun 2013
Posts: 17,455
So what we have is someone who thinks the toilet on an airplane is the same as the one in their home and if told, 'you can't use it', expects a detailed explanation/education be provided to them at one of the busiest times for the flight crew.
Do you know how toilets work on trains? Boats? If I tell you you can't flush until the train leaves the station because it is a 'hopper toilet' or on a particular boat, you can't flush until the boat leaves the harbour, do you know why that is the case or do you expect me to stand there and educate you?
https://i.pinimg.com/736x/16/7e/62/1...in-station.jpg
Do you know how toilets work on trains? Boats? If I tell you you can't flush until the train leaves the station because it is a 'hopper toilet' or on a particular boat, you can't flush until the boat leaves the harbour, do you know why that is the case or do you expect me to stand there and educate you?
https://i.pinimg.com/736x/16/7e/62/1...in-station.jpg
I didn't think the issue was the operational constraints of the toilet flushing system on the Airbus.
I think the reason the OP posted was because he felt he was being treated like a child. "Oh, honey, don't fret, it's like that on all the airplanes."
I also agree with an earlier poster that the crew infantalized their response to a simple question because they are under no delusion that if they offhandedly admit an equipment failure and as a result some passenger makes a compensation claim (almost a certainty in 2018), it'll be their butt in a sling with their supervisor.
In the end, though, it was interesting to learn how these things operate. But I personally prefer to avoid airplane lavs if possible and always use the terminal facilities before boarding.