No More Newspapers in SC
Jan 28, 2018, 4:52 pm
#136
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Older folk read more newspapers, but only 50% or so of the general population. I suspect a little higher % of those that fly. Nevertheless a significant number & now a previous benefit of SC membership is gone. I sent an email to delta.com (more correctly called delta.dumb) over a week ago to complain & so far no response. My interpretation is they don't really care what we think. It is a done deal & we just have to live with it.
Jan 28, 2018, 6:20 pm
#137
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
This morning at SFO SC: There is a stack of 30+ Sunday SF Chronicles and a buffet w/actual china and silverware. The desk agent unravels the mystery: "This club serves a discriminating international traveler."
What exactly are the parameters for daily periodicals and upscale provisions?
I'll hang up and listen....
What exactly are the parameters for daily periodicals and upscale provisions?
I'll hang up and listen....
Bring back the NYT, WSJ, and FT!
Jan 28, 2018, 6:52 pm
#138
Join Date: Nov 2007
Location: USA
Posts: 1,685
Jan 29, 2018, 2:28 am
#139
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Jan 29, 2018, 8:27 am
#141
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
Always good to let Claude know your thoughts on the clubs. He basically does whatever Mr. Ham Sandwich says, but it seems that even Hammy eventually acknowledges survey and complaint data after pushing the limits on what customers will tolerate. He bet no one would notice these papers.
Jan 29, 2018, 8:37 am
#142
Join Date: Aug 2017
Location: Vietnam & USA
Programs: Delta PM
Posts: 455
I don't think DL ever took a survey, they just use that excuse to make it sound like they listen to their customers.
Remember this is the same Sky Club that has had margarine instead of butter for years.
Remember this is the same Sky Club that has had margarine instead of butter for years.
Jan 29, 2018, 9:05 am
#143
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
One other thing to consider, actual consumption doesn't indicate the true level of people who truly value the amenity (which is why removing it and seeing how bad the complaints are is often better than just taking a survey).
Jan 29, 2018, 10:33 am
#144
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,200
In the ATL C club last Thursday, they actually had Nat Geo Traveler magazines. First time in a long while I've seen anything other than Sky Magazine.
Jan 29, 2018, 11:21 am
#145
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,512
SF may have been ingeniously left out of the survey. You know, the one in which they asked you about your preference for plastic cups, premium drinks, no bottled water, no newspapers, no nuthin.
Jan 29, 2018, 11:26 am
#146
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
I tend to think consumption of free WiFi indicates the "true level of people who truly value the amenity." A trial suspension would not be advisable. Truly.
SF may have been ingeniously left out of the survey. You know, the one in which they asked you about your preference for plastic cups, premium drinks, no bottled water, no newspapers, no nuthin.
SF may have been ingeniously left out of the survey. You know, the one in which they asked you about your preference for plastic cups, premium drinks, no bottled water, no newspapers, no nuthin.
That intro seldom bodes well.
Jan 29, 2018, 2:31 pm
#147
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Jan 29, 2018, 4:28 pm
#148
Join Date: Jul 2012
Posts: 1,079
Jan 29, 2018, 5:55 pm
#149
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,631
I took a Chron and a WSJ on Friday. I ate off of a real plate.
Although I may just be blowing air out of one orifice or another, I would expect that, as a percentage of travelers, DL @sfo probably fills its premium cabins with fewer complimentary upgrades than any other market in the USA.
Jan 29, 2018, 6:20 pm
#150
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
That it is my home airport. If that isn't a good enough parameter, I don't really have an answer for you
I took a Chron and a WSJ on Friday. I ate off of a real plate.
Although I may just be blowing air out of one orifice or another, I would expect that, as a percentage of travelers, DL @sfo probably fills its premium cabins with fewer complimentary upgrades than any other market in the USA.
I took a Chron and a WSJ on Friday. I ate off of a real plate.
Although I may just be blowing air out of one orifice or another, I would expect that, as a percentage of travelers, DL @sfo probably fills its premium cabins with fewer complimentary upgrades than any other market in the USA.
yes. There are probably a lot of paid D1 flights. Also there is international connecting premium traffic from ST partners.