Aircraft downgrade tonight - NO DeltaOne!
Jun 28, 2017, 8:24 am
#31
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,925
http://flightaware.com/live/flight/DAL9979
http://flightaware.com/live/flight/N175DN
Jun 28, 2017, 11:07 am
#32
Join Date: Dec 2014
Programs: HHonors Gold, Hertz 5*, SPG Gold, AMEX Plat, buys Spirit tickets at the airport ticket counter ;-)
Posts: 498
$1k voucher + and upgrade to a better seat in a more exclusive cabin...wow. I have to imagine this was a mistake on the agent's part. At most the OP should be thrown some miles for the seat assignment change, no?
Jun 28, 2017, 11:38 am
#33
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
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Jun 28, 2017, 11:40 am
#34
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Depends on the OP's original booking class. I have seeing DL selling Z for as little as $549 JFK-SFO.
Jun 28, 2017, 11:58 am
#35
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,269
The $1K voucher must be standard because that is what I got for the JFK-LAX Delta One debacle I experienced back at the end of October. The plane we were on had NO lie flat seat, just the old fashioned domestic 757 First chairs that barely recline. Regular crappy First food and wine as well, not Delta One Transcon.
Jun 28, 2017, 12:07 pm
#36
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,324
The $1K voucher must be standard because that is what I got for the JFK-LAX Delta One debacle I experienced back at the end of October. The plane we were on had NO lie flat seat, just the old fashioned domestic 757 First chairs that barely recline. Regular crappy First food and wine as well, not Delta One Transcon.
Jun 28, 2017, 12:28 pm
#37
Join Date: Dec 2014
Programs: HHonors Gold, Hertz 5*, SPG Gold, AMEX Plat, buys Spirit tickets at the airport ticket counter ;-)
Posts: 498
Jun 28, 2017, 12:37 pm
#38
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Join Date: Sep 2007
Location: BOS
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Jun 28, 2017, 2:57 pm
#39
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I really think that if they wanted to they could figure it out. Those planes have enough galley, oven and storage space to provide full hot meal catering for the whole plane, including coach. They may have to store/prep some of it in the aft galley but they could figure it out if they wanted to, though I could understand not wanting to bring a cart of D1 food all the way from the rear.
Jun 28, 2017, 4:05 pm
#40
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Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
I disagree. It's all about being creative... DL could store the westin sets and amenity kits in regular overhead bins as well as snacks or put additional food items needed in the Y galley and then once inflight the cabin crew could roll those carts forward to the F cabin and pax can still experience soft Delta One service. Isn't this similar to how DL crews regularly do the service on 717 and MD88/MD90 aircraft where all items are stored in the front galley and then they have to roll the carts to do the service in Y.