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10k difference in miles between app and website

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10k difference in miles between app and website

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Old Jun 13, 2017 | 9:47 pm
  #1  
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10k difference in miles between app and website

Usually, the website posts miles more quickly than the App. Right now, the App shows i have 140k miles and 47 segments; the website shows 130k miles and 45 segments. I could have swore that website showed 140k a few days ago. Did miles get clawed back?? or what could this mean?
Tedgrrrr is offline  
Old Jun 14, 2017 | 3:22 am
  #2  
 
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Originally Posted by Tedgrrrr
Usually, the website posts miles more quickly than the App. Right now, the App shows i have 140k miles and 47 segments; the website shows 130k miles and 45 segments. I could have swore that website showed 140k a few days ago. Did miles get clawed back?? or what could this mean?
Is there something in your recent travels that suggest this could be a claw back?
PayItForward is offline  
Old Jun 14, 2017 | 4:01 am
  #3  
 
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Originally Posted by Tedgrrrr
..App shows i have 140k miles and 47 segments;
...website shows 130k miles and 45 segments
The APP could be "stuck". Try deleting the App and reinstalling it.

Look (on the website) at the flights data. Are all your flights listed? Do some show "0" miles and "0" segments?
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Old Jun 14, 2017 | 5:59 am
  #4  
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Logout/login usually results in updated account info.
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Old Jun 14, 2017 | 6:40 am
  #5  
 
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Originally Posted by hockeystl
Logout/login usually results in updated account info.
"Usually" is the key word. My old iPhone sometimes needs a jolt and only replacing the App seems to correct the problem.
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Old Jun 14, 2017 | 6:52 am
  #6  
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I've never seen a difference between App and Website.

Regarding mileage clawback or changes after posting, one thing I've seen is mileage for partner flights initial post as distance based and then switch to revenue based (or vice versa)
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