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-   -   10k difference in miles between app and website (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1848012-10k-difference-miles-between-app-website.html)

Tedgrrrr Jun 13, 2017 9:47 pm

10k difference in miles between app and website
 
Usually, the website posts miles more quickly than the App. Right now, the App shows i have 140k miles and 47 segments; the website shows 130k miles and 45 segments. I could have swore that website showed 140k a few days ago. Did miles get clawed back?? or what could this mean?

PayItForward Jun 14, 2017 3:22 am


Originally Posted by Tedgrrrr (Post 28439872)
Usually, the website posts miles more quickly than the App. Right now, the App shows i have 140k miles and 47 segments; the website shows 130k miles and 45 segments. I could have swore that website showed 140k a few days ago. Did miles get clawed back?? or what could this mean?

Is there something in your recent travels that suggest this could be a claw back?

RRDD Jun 14, 2017 4:01 am


Originally Posted by Tedgrrrr (Post 28439872)
..App shows i have 140k miles and 47 segments;
...website shows 130k miles and 45 segments

The APP could be "stuck". Try deleting the App and reinstalling it.

Look (on the website) at the flights data. Are all your flights listed? Do some show "0" miles and "0" segments?

hockeystl Jun 14, 2017 5:59 am

Logout/login usually results in updated account info.

RRDD Jun 14, 2017 6:40 am


Originally Posted by hockeystl (Post 28440877)
Logout/login usually results in updated account info.

"Usually" is the key word. My old iPhone sometimes needs a jolt and only replacing the App seems to correct the problem.

SEA-Flyer Jun 14, 2017 6:52 am

I've never seen a difference between App and Website.

Regarding mileage clawback or changes after posting, one thing I've seen is mileage for partner flights initial post as distance based and then switch to revenue based (or vice versa)


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