Finally got to see real shenanigans.
#1
Original Poster
Join Date: Dec 2003
Location: MEM
Programs: DL DM, Marriott/Starwood Plat
Posts: 441
Finally got to see real shenanigans.
On DL1229 ATL to MEM and I finally got to see real shenanigans. I was #3 for two seats, boarded and took my coach seat as #1 for 0 seats. We were delayed getting out because of a crew issue.
When the door closed the FA (not the GA) came to economy comfort and got a DL employe in a dark colored jacked with a safety reflective DL logo and put him in first. Then she came back with the printed manifest and got another passenger. Theyou were not given boarding passes, just moved.
I know YBYL, but this goes against everything DL has said about the on board flight crew doing upgrades. They always say FAs can't do upgrades because they don't have the list. It seems like I got to see my second instance of straight up shennigans.
The app upgrade list shows me as #1 for 2 seats at takeoff.
When the door closed the FA (not the GA) came to economy comfort and got a DL employe in a dark colored jacked with a safety reflective DL logo and put him in first. Then she came back with the printed manifest and got another passenger. Theyou were not given boarding passes, just moved.
I know YBYL, but this goes against everything DL has said about the on board flight crew doing upgrades. They always say FAs can't do upgrades because they don't have the list. It seems like I got to see my second instance of straight up shennigans.
The app upgrade list shows me as #1 for 2 seats at takeoff.
#2
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
On DL1229 ATL to MEM and I finally got to see real shenanigans. I was #3 for two seats, boarded and took my coach seat as #1 for 0 seats. We were delayed getting out because of a crew issue.
When the door closed the FA (not the GA) came to economy comfort and got a DL employe in a dark colored jacked with a safety reflective DL logo and put him in first. Then she came back with the printed manifest and got another passenger. Theyou were not given boarding passes, just moved.
I know YBYL, but this goes against everything DL has said about the on board flight crew doing upgrades. They always say FAs can't do upgrades because they don't have the list. It seems like I got to see my second instance of straight up shennigans.
The app upgrade list shows me as #1 for 2 seats at takeoff.
When the door closed the FA (not the GA) came to economy comfort and got a DL employe in a dark colored jacked with a safety reflective DL logo and put him in first. Then she came back with the printed manifest and got another passenger. Theyou were not given boarding passes, just moved.
I know YBYL, but this goes against everything DL has said about the on board flight crew doing upgrades. They always say FAs can't do upgrades because they don't have the list. It seems like I got to see my second instance of straight up shennigans.
The app upgrade list shows me as #1 for 2 seats at takeoff.
But I think in flight crews can upgrade non-revs after door closure (as they don't have the actual list).
#3
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,678
AFAIK FAs have always been allowed to upgrade employees, with the concurrence of the pilot in charge. It's just that they are not allowed to upgrade revenue passengers.
#4
FlyerTalk Evangelist
![Hilton Contributor Badge](/forum/products/hotel-reviews/img/badges/hhonorscontributor.png)
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,241
Correct. Non-revs are promised best available seats. Thus they know they're entitles to them. However others aren't all entitled to be moved up. However I thought their was a recent announcement they were doing away with YBYL.
#5
Join Date: May 2015
Posts: 2,881
I think rene's post said that change was coming next week.
#6
Join Date: May 2002
Location: Portland, OR
Programs: DL MM Plat, PC&HH Gold
Posts: 2,602
I am willing to bet that processing upgrades at the gate IS at AGENT'S DISCRETION. So if they don't push the button you're screwed and their buddies get the seats.
We'll see if the so called change fixes that loophole.
We'll see if the so called change fixes that loophole.
#7
Join Date: May 2015
Posts: 2,881
#8
Join Date: Jul 2006
Location: SEA & RDM
Programs: UA - 1MM, DL Diamond, AS MVP75, Marriott Titanium, Hilton Gold
Posts: 8,123
I have had a gate agent come on board to move me up only to be stopped by the head FA so she could move her friend up from the back in a lie flat transcon (and the Delta app showed I should have been upgraded).
#10
Join Date: Jul 2006
Location: SEA & RDM
Programs: UA - 1MM, DL Diamond, AS MVP75, Marriott Titanium, Hilton Gold
Posts: 8,123
#11
#12
Join Date: May 2015
Posts: 2,881
#13
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,678
#14
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
FWIW I saw something similar on another ATL-MEM flight earlier this week. I mentioned it in the upgrade thread but I don't think anyone actually reads the posts there.
I walked up to this flight as zone 2 was boarding. GIDS showed 1 first class seat remaining, which is how many open seats I saw when I peeked at the flight earlier today. I boarded last and saw my seat and 2D open (which was the open seat I saw earlier today). There were 35 people on the upgrade list. It seems that upgrades were not processed? A uniformed pilot ended up sitting in 2D.
#15
Suspended
Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
![Question](https://www.flyertalk.com/forum/images/icons/icon5.gif)
The key will be IF it is followed by all. IF we see more and more SHENA events it will crush any positive that could come from this 4APRIL17 adjustment.
http://www.flyertalk.com/forum/delta...-upgrades.html
It will not take many examples, like the OP, to have elites say the change is not real!
http://www.flyertalk.com/forum/delta...-upgrades.html
It will not take many examples, like the OP, to have elites say the change is not real!