Delta Transportation Credit Voucher - $0.00
May 30, 2018, 3:56 am
#31
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I got a $150 credit voucher for a cancelled flight. I asked how I could use it when my booking is always in Euros, they replied that they will not issue it in anything other than USD. I asked 5 or 6 times but they would not move so its worthless to me or does it have another use?
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May 30, 2018, 5:39 am
#32
Join Date: May 2010
Location: ̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|
Programs: ❶❷ ใจ ± ♪♪♪ 7¾³ © ™
Posts: 761
I contacted Delta customer service and here are some of the comments from different reps. I eventually told them that I would not be flying with Delta again and I have booked 3 return flights with European airlines, then at least I would get proper compensation to cover my extra expenses.
After further review, the currency of the voucher issued is not able to be changed and we are not able to issue a voucher in another currency.
We are sorry we were unable to accommodate your request today. Please don't hesitate to reach out to us at any time.
We are truly sorry to hear your disappointment that is never our goal, please let us know if there is anything that we can do to help.
Although you are able to travel with any carrier, we thank you for giving us the opportunity to be of service to you.
Thank you for your feedback. It will be used to help us improve.
.
After further review, the currency of the voucher issued is not able to be changed and we are not able to issue a voucher in another currency.
We are sorry we were unable to accommodate your request today. Please don't hesitate to reach out to us at any time.
We are truly sorry to hear your disappointment that is never our goal, please let us know if there is anything that we can do to help.
Although you are able to travel with any carrier, we thank you for giving us the opportunity to be of service to you.
Thank you for your feedback. It will be used to help us improve.
.