Confirmed Systemwide Outage
Jan 29, 2017, 9:00 pm
#151
Join Date: Nov 2009
Location: NYC
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Posts: 439
After sitting on the plane close to an hour, I just decided to deplane and canceled the trip. App shows the JFK-DEN flight now will depart at 11pm EST.
Jan 29, 2017, 9:03 pm
#153
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Jan 29, 2017, 9:08 pm
#154
Join Date: May 2015
Posts: 2,881
I hate being right. My inside folks warned me once all SNAPP nightmares would follow. http://renespoints.boardingarea.com/...ng-to-like-it/
Jan 29, 2017, 9:11 pm
#155
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,925
I can't wait to hear what Ed Bastian has to say tomorrow about this latest systems outage, after the last one almost exactly six months ago! I'm guessing that this is totally unrelated to what happened back then, but I wonder if this is an ACARS issue like UAL just had last week?
Jan 29, 2017, 9:13 pm
#156
Join Date: Dec 2006
Location: IND
Posts: 2,005
Talk about "saved by Delta's groundstop". Without this outage, he must have missed the flight. According to LA times, the protesters have been blocking traffic on both levels in front of TBIT for the last few hours. I assume it is still regarded as a peaceful protest. LAX website reports that even crews are having trouble accessing the airport, delaying some flights.
Last edited by bobbybrown; Jan 29, 2017 at 9:18 pm
Jan 29, 2017, 9:19 pm
#157
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Jan 29, 2017, 9:22 pm
#158
Moderator: Hyatt; FlyerTalk Evangelist
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self.DYKWIA: flight was originally scheduled for 19:35 departure. I can't help wondering if we're still going to get dinner service 
(it happened on my last unplanned westbound redeye...)
(it happened on my last unplanned westbound redeye...)
Jan 29, 2017, 9:34 pm
#160
Join Date: Sep 2016
Posts: 196
I hate being right. My inside folks warned me once all SNAPP nightmares would follow. http://renespoints.boardingarea.com/...ng-to-like-it/
SNAPP remind me of Windows Millenial Ediction!
Jan 29, 2017, 9:36 pm
#161
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Jan 29, 2017, 9:40 pm
#162
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
I'm scheduled out of ATL (8:10 am) tomorrow for HKG via SEA with a little over an hour for connection time. I've already proactively cancelled my hotel room in HKG. Can't wait to see what the carnage is in cancellations tomorrow. Right now there's no way to know what tomorrow will bring but I expect it will be pretty bleak.
Jan 29, 2017, 9:46 pm
#163
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
Please Remain On Topic
Topics of a political nature — whether legitimately or in jest — are not to be discussed in this thread.
Content posted by several FlyerTalk members has already been deleted.
Please allow fellow FlyerTalk members who may still be stranded or affected by the outage the courtesy to get the information they need as quickly as possible without cluttering up this discussion with extraneous information.
Thank you for your cooperation.
Regards,
Canarsie
Co-Moderator, Delta Air Lines | SkyMiles forum
Content posted by several FlyerTalk members has already been deleted.
Please allow fellow FlyerTalk members who may still be stranded or affected by the outage the courtesy to get the information they need as quickly as possible without cluttering up this discussion with extraneous information.
Thank you for your cooperation.
Regards,
Canarsie
Co-Moderator, Delta Air Lines | SkyMiles forum
Jan 29, 2017, 9:53 pm
#165
Join Date: Mar 2016
Location: MSP & MCO
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Just a quick update from the news hub..
11:45 p.m. EST: Delta flights are departing and a ground stop has been lifted as the airline’s IT systems begin to return to normal after a systems outage Sunday night resulted in departure delays and cancellations.
“I want to apologize to all of our customers who have been impacted by this frustrating situation,” said Delta CEO Ed Bastian. “This type of disruption is not acceptable to the Delta family who prides itself on reliability and customer service. I also want to thank our employees who are working tirelessly to accommodate our customers.”
Approximately 150 flights have been cancelled tonight with more expected. Not all delays and cancellations are being reflected on Delta systems, including delta.com, the Fly Delta App, airport information screens or through our Reservations agents. Some customers are experiencing delays upon landing, particularly at Delta’s hub airports.
A waiver has been issued for travel scheduled on Jan. 29 and 30, for rebooking by Feb. 3. Unaccompanied minors will not be accepted for flights through noon ET, Monday, January 30.
Updates will be provided on news.delta.com as they are available.
“I want to apologize to all of our customers who have been impacted by this frustrating situation,” said Delta CEO Ed Bastian. “This type of disruption is not acceptable to the Delta family who prides itself on reliability and customer service. I also want to thank our employees who are working tirelessly to accommodate our customers.”
Approximately 150 flights have been cancelled tonight with more expected. Not all delays and cancellations are being reflected on Delta systems, including delta.com, the Fly Delta App, airport information screens or through our Reservations agents. Some customers are experiencing delays upon landing, particularly at Delta’s hub airports.
A waiver has been issued for travel scheduled on Jan. 29 and 30, for rebooking by Feb. 3. Unaccompanied minors will not be accepted for flights through noon ET, Monday, January 30.
Updates will be provided on news.delta.com as they are available.