FINALLY Complimentary Y Meals Long Haul HNL
Aug 5, 2016, 9:37 pm
#31
Join Date: Dec 2005
Posts: 1,201
Aug 6, 2016, 12:16 am
#32
Join Date: Apr 2015
Location: USA
Programs: DL Gold / AA Gold
Posts: 609
http://www.flyertalk.com/forum/delta...l#post26959181
I sent in a web feedback comment and received the reply "I'm sorry to hear that you weren't able to book your travel on delta.com. In researching, we found the website to be up and running correctly with no errors or similar reports. Please try again and feel free to reach out to our Online Support experts at 888-750-3284 for assistance."
I replied back and said "read again more closely" and they said they would report it to tech support. Still not fixed after a week. Just to be sure I called in to web support, had an agent confirm the same thing I saw, and they said they'd open an IT ticket.
I sent in a web feedback comment and received the reply "I'm sorry to hear that you weren't able to book your travel on delta.com. In researching, we found the website to be up and running correctly with no errors or similar reports. Please try again and feel free to reach out to our Online Support experts at 888-750-3284 for assistance."
I replied back and said "read again more closely" and they said they would report it to tech support. Still not fixed after a week. Just to be sure I called in to web support, had an agent confirm the same thing I saw, and they said they'd open an IT ticket.
If you actually book C+ and didn't receive lie-flat do you think there is sufficient grounds for a lawsuit?
Aug 6, 2016, 8:48 am
#35
Join Date: Mar 2010
Location: KATL
Programs: DL, WN, AA, Marriott, Hertz, National, Chic-fil-A
Posts: 234
It's about time. I last flew HNL-ATL in 2007 and there was a hot meal in coach at that time, this being after the Ch. 11 exit.
I am not opposed to BOB in general, but I do object to when everything is sold out by the time the cart reaches mid-Economy cabin and you're limited to a snack box or a handful of pretzels. I've had this happen on multiple transcons such that I sit in forward economy cabin if I know I'll have no time to pack a lunch or don't want to feed on the garbage breakfast from McDs on an early AM LAX-ATL leg.
I am not surprised it happens on HNL long haul.
A comped meal must be easier on the crews and better for PR for DL by making sure everyone is offered something. Good on DL!
I am not opposed to BOB in general, but I do object to when everything is sold out by the time the cart reaches mid-Economy cabin and you're limited to a snack box or a handful of pretzels. I've had this happen on multiple transcons such that I sit in forward economy cabin if I know I'll have no time to pack a lunch or don't want to feed on the garbage breakfast from McDs on an early AM LAX-ATL leg.
I am not surprised it happens on HNL long haul.
A comped meal must be easier on the crews and better for PR for DL by making sure everyone is offered something. Good on DL!
Aug 7, 2016, 12:18 pm
#38
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Posts: 4,174
I can ask the PR folks for more info on Monday and will report back.
Aug 7, 2016, 4:25 pm
#40
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Aug 17, 2016, 6:42 am
#41
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Join Date: Sep 2003
Location: Long Beach, CA
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Aug 17, 2016, 6:46 am
#42
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
Aug 17, 2016, 6:51 am
#43
Original Poster
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
This stage length without a meal was a crime. ESPECIALLY when BOB would run out.
Aug 17, 2016, 10:11 am
#44
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
Aug 17, 2016, 10:14 am
#45
Join Date: Mar 2015
Location: MSP
Programs: UR, RR, MileagePLus, Dividend Miles (R.I.P), AAdvantage, HHonors, IHG, Skymiles
Posts: 108
No love for OGG routes though I'm flying economy MSP-OGG early next month and got so excited when I saw the announcement, only to then find out it's only on HNL routes. I wonder if they will serve loco moco?
I didn't know about the problems with BOB items. Glad I looked at this thread. We'll be stocking up on food in the airport for sure.
I'm flying economy MSP-OGG early next month and got so excited when I saw the announcement, only to then find out it's only on HNL routes. I wonder if they will serve loco moco?I didn't know about the problems with BOB items. Glad I looked at this thread. We'll be stocking up on food in the airport for sure.