VX vs DL experience
May 12, 2016 | 8:58 pm
#1
Original Poster
Join Date: Dec 2014
Posts: 1,907
VX vs DL experience
Flew VX today from DAL to SFO. I realize VX is getting swallowed by AS and will lose their 'Virginity,' but nevertheless, I thought I'd report on my experience.
Based on my experience today, if I had the choice of flying VX nonstop every week, I would.
I was seated in Main Cabin Select, which was better than First Class on any short to medium haul Delta flight, except without the wider seat.
The seat was comfortable and had enough legroom, especially for a bulkhead. The tray table design was clever with a sturdy tray table that came out of the bulkhead, not the armrest. The seat back entertainment worked well, had plenty of selection, and had a remote like the ones found in Delta One (or VS Premium Economy and Upper Class).
My favorite part was the great complimentary selection of food and drinks available to order through the seat back AVOD. I got cookies and a cheese plate, as well as craft beer. Their liquor selection looked decent with mid-shelf items like Glenfidich 12, Bombay Saphire, etc. No Woordford, though.
The service was also great. FAs were helpful and friendly. When I went to the restroom, the FA in the galley asked me if I wanted something to drink. A DL flight attendant would rarely do that in F let alone in Y.
Based on my experience today, if I had the choice of flying VX nonstop every week, I would.
I was seated in Main Cabin Select, which was better than First Class on any short to medium haul Delta flight, except without the wider seat.
The seat was comfortable and had enough legroom, especially for a bulkhead. The tray table design was clever with a sturdy tray table that came out of the bulkhead, not the armrest. The seat back entertainment worked well, had plenty of selection, and had a remote like the ones found in Delta One (or VS Premium Economy and Upper Class).
My favorite part was the great complimentary selection of food and drinks available to order through the seat back AVOD. I got cookies and a cheese plate, as well as craft beer. Their liquor selection looked decent with mid-shelf items like Glenfidich 12, Bombay Saphire, etc. No Woordford, though.
The service was also great. FAs were helpful and friendly. When I went to the restroom, the FA in the galley asked me if I wanted something to drink. A DL flight attendant would rarely do that in F let alone in Y.
May 13, 2016 | 7:59 am
#2
Join Date: Jul 2015
Location: SEA, BOS, SFO, DFW, ATL, DCA
Programs: DL DM 1MM, Bonvoy LT Titanium, Hyatt Globalist, UA PS, VX, Natl EE, Hertz PC
Posts: 118
VX has been the biggest hidden gem in US airlines for the last decade. I fly them as often as I can when my personal travel includes flights in their network.
I've always bought a main cabin seat and upgraded at T-24 to MCS for the reduced rate. Given the fact that there has ALWAYS been availability, it seems like the product isn't very well known.
I first flew them in 2009 (when Delta was just getting into the domestic AVOD game via 738 and ex-Song 757) and was amazed at not only the entertainment, but the food/drink ordering process. I have no idea why other airlines haven't implemented this, as it saves a lot of money. Many people only get a drink on the plane because someone asks them what they would like.
The MCS product is no doubt a better in flight experience than Delta C+. However, their small network and far inferior rewards program makes it hard to switch.
It will be interesting to see what Alaska does with the hard product, as they received a ton of backlash when they announced the acquisition. It would be a horrible decision to lower the VX planes to AS standards, but from a business standpoint, subfleets are difficult to maintain (both from a customer expectation perspective and a maintenance one), and upgrading all of AS to match would certainly cost a ton.
I've always bought a main cabin seat and upgraded at T-24 to MCS for the reduced rate. Given the fact that there has ALWAYS been availability, it seems like the product isn't very well known.
I first flew them in 2009 (when Delta was just getting into the domestic AVOD game via 738 and ex-Song 757) and was amazed at not only the entertainment, but the food/drink ordering process. I have no idea why other airlines haven't implemented this, as it saves a lot of money. Many people only get a drink on the plane because someone asks them what they would like.
The MCS product is no doubt a better in flight experience than Delta C+. However, their small network and far inferior rewards program makes it hard to switch.
It will be interesting to see what Alaska does with the hard product, as they received a ton of backlash when they announced the acquisition. It would be a horrible decision to lower the VX planes to AS standards, but from a business standpoint, subfleets are difficult to maintain (both from a customer expectation perspective and a maintenance one), and upgrading all of AS to match would certainly cost a ton.