Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
#1321
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Back in late October I was in PS from MSP-ICN and did not receive a pre-select email for PS like I do for F or D1 flights. (It appeared no other PS passengers had been offered pre-select either). Not sure if this new app update provides the ability to PS passengers or not. It would be a nice touch! For now I think it’s just F or D1.
Interestingly, VS is now using the old email-the-link-72-hours-in-advance mechanism, and through that offers both W and J pre-selection (but only on VS ticketed itineraries).
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https://news.delta.com/delta-respond...oard-and-clubs
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The last update from the Delta News Hub on the subject (albeit it’s from last March) states the program is suspended across all flights. Ironically if they were really worried about “reducing contact” due to COVID as they state they are, they would still have the program in place to limit interactions and contact.
https://news.delta.com/delta-respond...oard-and-clubs
https://news.delta.com/delta-respond...oard-and-clubs
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Well, at least you should get something to eat. As for pre-order, it’s unlikely it will be back by the time you fly. Why did they get rid of it you may ask? Fabulous question.
Sounds like an excellent plan. I’ll have the lasagna.
Sounds like an excellent plan. I’ll have the lasagna.