Sep 24, 2019, 9:23 am
Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
Jan 21, 2020, 4:18 pm
#1306
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,320
Are you at 21 days out for the second flight as well?
Jan 21, 2020, 4:19 pm
#1307
Join Date: Mar 2012
Location: Minneapolis MN
Programs: DL PM
Posts: 491
If you are exactly 21 days out, you may need to wait until the departure time for it to show up. If that doesn’t work I’d recommend tweeting delta or chatting in the app for them to make a selection for you.
Jan 21, 2020, 10:07 pm
#1310
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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If all else fails, call DL between T-72 and T-24 and tell the phone agent your choice. Some don't know how yet, but they are able to see the exact description of the dish and read it to you rather than just saying chicken or chicken salad.
Jan 22, 2020, 10:33 am
#1311
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
I flew from PHX-SEA r/t during the holidays. My first flight's meal choice came up exactly at T-21 days. However, the selection for the second flight didn't appear until T-14 days. I was worried at first, but it eventually came up. As the previous poster said, you can always call if it doesn't appear by T-72 hours.
Jan 22, 2020, 1:01 pm
#1312
Join Date: Oct 2014
Posts: 60
It did finally come up this morning, one day later. Seems odd to me you don't get them both at the same time. I was disappointed though. Only two options. Chicken or fish. Since neither my husband or myself eat fish or seafood there was no choice for us. Oh well.
Feb 10, 2020, 11:01 am
#1314
Join Date: Feb 2012
Location: Dallas, TX
Programs: Southwest A-List Preferred, Delta Silver, Hilton Diamond, Marriott Gold Elite, Avis PP
Posts: 191
Choices for today's 5pm MCI-BOS flight on an E175. I picked the Taco Salad hoping the cheese is plated on the side, since I'm not a big cheese fan in general. We'll see!
Feb 10, 2020, 11:04 am
#1315
Join Date: Dec 2018
Posts: 243
Upcoming ATL-SEA, options are Stuffed Chicken Breast with mushrooms, served with roasted fingerling potatoes and broccoli OR Grilled Salmon with Thai Ginger Sauce over basmati rice, green beans and shiitake mushrooms.
As someone who despises mushrooms it's rather disappointing both meals feature them.
As someone who despises mushrooms it's rather disappointing both meals feature them.
Feb 10, 2020, 3:21 pm
#1316
Join Date: Apr 2010
Location: PNS
Programs: DL FO, UA, AA
Posts: 700
Upcoming ATL-SEA, options are Stuffed Chicken Breast with mushrooms, served with roasted fingerling potatoes and broccoli OR Grilled Salmon with Thai Ginger Sauce over basmati rice, green beans and shiitake mushrooms.
As someone who despises mushrooms it's rather disappointing both meals feature them.
As someone who despises mushrooms it's rather disappointing both meals feature them.
Feb 11, 2020, 9:42 am
#1317
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,234
There's a reasonable chance the meal is loaded with the cheese on the side, with the FA expected to put it on top before serving. So definitely ask the FA when s/he comes through taking orders and they can probably leave it off.
Feb 11, 2020, 10:31 am
#1318
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
It was extremely bland and forgettable though, so for me personally I'd go with the turkey wrap next time.
Feb 11, 2020, 11:27 am
#1319
Join Date: Feb 2012
Location: Dallas, TX
Programs: Southwest A-List Preferred, Delta Silver, Hilton Diamond, Marriott Gold Elite, Avis PP
Posts: 191
Yeah, I asked the FA when he came around to confirm my preorder and asked when we wanted to eat during the flight. I asked and he actually pulled out the tray since he wasn't sure. Looked exactly like the tray above. I ended up passing on the meal option and picked up a couple snacks from the snack basket.
Feb 11, 2020, 12:28 pm
#1320
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I've managed to avoid both the cheese and the black beans in that meal.