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What's so difficult about selecting a meal when you select your seat? This is what I do on SQ, although they offer extensive menus of choices and on some segments you can make two choices, including a snack such as a cold plate or sandwich in place of breakfast on certain flights.
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Originally Posted by MSPeconomist
(Post 27393449)
What's so difficult about selecting a meal when you select your seat? This is what I do on SQ, although they extensive menus of choices and on some segments you can make two choices, including a snack such as a cold plate or sandwich in place of breakfast on certain flights.
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Originally Posted by Renes Points
(Post 27393485)
You must be new to Delta IT :p
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Originally Posted by MSPeconomist
(Post 27393449)
What's so difficult about selecting a meal when you select your seat? This is what I do on SQ, although they offer extensive menus of choices and on some segments you can make two choices, including a snack such as a cold plate or sandwich in place of breakfast on certain flights.
If they got their technology in-line I would think they could allow meal selection during the check in process up to the time the meals are loaded by the food service company into the cart. I assume they make a bunch of the same things and put # of X and # of Y into the carts for a given flight. If they made this count dynamic until the last moment (i.e. the loader is looking at a screen or freshly printed loading sheet) they could accommodate most passengers (I wonder how many check-in several hours before vs. an hour or two?). They could also just fake it but knowing how many meals are loaded for each flight and allowing passengers to "select" a meal until there is no longer a selection. The manifest would indicate who selected their meals and what they selected and the FA could then tell those who did not that they are getting no choice and encourage them to check-in earlier and make a selection next time. |
Originally Posted by MSPeconomist
(Post 27393504)
Nope, I've been here since the merger, with DM earned every year.
You must be new to FT jokes :p |
Originally Posted by Renes Points
(Post 27393569)
#ItWasAJokeItWasAJokeItWasAJokeItWasAJokeItWasAJok e
You must be new to FT jokes :p |
Is it "soon" yet? It's been more than six months.
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Originally Posted by AntonS
(Post 27393387)
Most of my friends in real world, including people who fly more than I do, would never pre-select meals in advance (for various reasons, because they would not know about it in the first place, would not understand why they need to pre-book, would not care enough, etc). They also do not know what is FEBO.
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Originally Posted by AntonS
(Post 27393387)
Most of my friends in real world, including people who fly more than I do, would never pre-select meals in advance (for various reasons, because they would not know about it in the first place, would not understand why they need to pre-book, would not care enough, etc). They also do not know what is FEBO.
Explaining people that they need to pre-book because there is not enough choices for everyone is a bad marketing message. Think of a restaurant which asks you to make choice 24 hours in advance. Unless it's a very special menu item, it sends a bad message and it's perfectly OK to run out of some items as long as it does not happen very often. Same with airlines: for special meals or items in book the cook menu (on SQ) it's perfectly OK to require advance selection. For everything else a-la-carte, just load a few more meals.
Originally Posted by Renes Points
(Post 27393485)
You must be new to Delta IT :p
Originally Posted by MSPeconomist
(Post 27393504)
Nope, I've been here since the merger, with DM earned every year.
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Originally Posted by cmd320
(Post 27391630)
Have you ever flown on AA and seen how this system actually works? You just select the main course you want, and you don't have to do it at booking, you only have to do it within 24 hours of departure. In fact, you don't have to do it at all, and they'll just serve you what they have available once on board the aircraft. I mean, if it takes more than 15 seconds to select your meal, you're doing something wrong. Just think, in the time it took to type that post could have selected like 10-15 meals!
I remain really, really surprised Delta does not have a meal pre-order system in place if American can do it. For example, I am flying Delta One JFK-LAX on Friday and I can't pre-select dinner. Meanwhile if I had the usual nowhere near as nice American IAD-LAX flight I would have known for at least three weeks which version of slop I was getting from American. |
Originally Posted by Miesque
(Post 27394827)
I used to fly American all the time and that the meal pre-order was something I really liked because not only did it mean you got your choice (which you could change up to the day prior), but most importantly for myself, I knew what dinner/lunch was going to be so if I wasn't that fond of the options to have something prior to boarding.
I remain really, really surprised Delta does not have a meal pre-order system in place if American can do it. For example, I am flying Delta One JFK-LAX on Friday and I can't pre-select dinner. Meanwhile if I had the usual nowhere near as nice American IAD-LAX flight I would have known for at least three weeks which version of slop I was getting from American. |
I very rarely fly F/J, but would absolutely love this option for those rare occasions. I don't expect much from airline food, but having some certainty would make the experience at least a little bit nicer. Given only 2-3 choices, I can tell you pretty far in advance which option I'm going to want - This isn't a Michelin star restaurant. The best comparison is probably pre-selecting beef/chicken/fish on a wedding invitation. Pre-selecting meals may also help expedite meal service on later flights - No need to take orders from passengers who pre-selected, just deliver the meal.
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I can see this being a nice feature for DeltaOne, but is anybody REALLY that excited about making the hamburger/salad or chicken/pasta choice on a mid con?
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Originally Posted by bubbashow
(Post 27394955)
I can see this being a nice feature for DeltaOne, but is anybody REALLY that excited about making the hamburger/salad or chicken/pasta choice on a mid con?
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Originally Posted by bubbashow
(Post 27394955)
I can see this being a nice feature for DeltaOne, but is anybody REALLY that excited about making the hamburger/salad or chicken/pasta choice on a mid con?
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