sfozrhfco

No, it only applies to previously issued single tickets. As this was issued after the cut off as two tickets, DL should have informed the passenger to claim the luggage at LAX and recheckin with American.

Airlines love to blame each other in situations like these and the passengers are the ones who get caught up in the crossfire.

LoganFlyer

Or Travelocity didn't make it clear it was two separate tickets. The average passenger doesn't know the difference between a single ticket and a single itinerary that's two tickets.

sethb

Delta should not have accepted the luggage as checked-through, though.

flyerCO

As long as it's on one PNR it should still result in bags transferring. The intention was that it would only be for previously issued tickets, but according to DL agent the system would need to be reprogrammed to stop it. Thus for the few that end up with DL/AA on one PNR but two tickets it will interline bags till Sept 16.

RealHJ

Is that always the case? I remember being surprised (this was years ago) when I got some HY flights issued on a 012 (NW) ticket stock. That was back in the days when paper tickets still existed - the last printed paper ticket I had. I think that then for US origin (it was JFK-RIX/RIX-JFK, flights HY1 and HY2) may be HY had NW be its US ticketing carrier.

Calchas

It depends what is meant by "standard protocol". For a TA, the reservation system will suggest a plating carrier. Usually that would be the carrier who created the first fare on the ticket, provided that carrier has interline agreements with all the other carriers, and provided there are no restrictions on that carrier issuing the ticket that might arise from other fare rules.

You don't have to use the plating carrier suggested. However if you overrule the choice it can get complicated.

If you book directly with an airline your ticket will be on their stock. I have ticketed many all-AA itineraries on 125 BA stock for no other reason than I have BA reservations on speed dial.

However only AA can issue instant upgrade fares (on 001 AA stock). So if I have a circle trip that includes instant upgrade fares, it's back to AA, even if every other flight is BA-numbered.

Another example, I used to plate almost all of my intra-EU sky team tickets on DL 006 stock. That's because AF/KL charged a credit card fee when buying through their websites but DL did not.

rcurry01

Well, I just lived the negative impact of not having an Interline agreement with AA. I just flew in BNE-LAX on VA and the flight was 7 hours late. There were two options to get me back to BOS, an AA flight leaving in 1.5 hours and a DL flight leaving in 7 hours. There was nothing else. I was told they would not put me on the AA flight because they no longer Interline with them. After a 7 hour delay in BNE I was expected to wait another 7 hours in LAX. I was livid that after an epic service fail on VA that DL was indifferent. I am PM. This was all purchased on one ticket.

I personally purchased the AA flight and the walk up fare was only $258.

Widgets

Did you get a refund for the unflown Delta flight?

rcurry01

It hasn't come through yet, but I will. I'm not sure the value of the BOS-LAX segment, but I expect it to be close to a wash.

davetravels

I was recently flying ORD/MSP/PIT. ORD/MSP was delayed. Nothing else available to get me home that nite on DL. The ORD SC would have offered UA, but, it was sold out (verified F0Y0 by EF & KVS). I saw an AA flight ORD/PIT nonstop, and was told the exact same thing as you - that they don't have an agreement with AA.

In my case, I was more than happy to stay another nite in Chicago and fly DL home the next day. LUV Chicago!

xliioper

Hmm, you might want to ask WN pax how they've felt the last few days. Having UA/AS options (and WS from Canada) is certainly better than nothing at all.

flyerCO

If the VA checkin was open that's who should have rebooked you onto AA. The operating carrier that brought you into LAX late is the one responsible for rebooking you. If nothing else call VA reservations and get them to rebook you.

rcurry01

I tried them too. No luck, they also told me that they did not have an agreement with AA. They told me, VX, UA, AS, or DL.

3Cforme

rcurry01 didn't specify if he had a DL-issued ticket. That wouldn't change rebooking responsibility but it would preclude an interline to AA.

ty97

The lack of interline agreement is, unfortunately, full and total and impacts everyone (medallion and not) equally. It's certainly a loss for both DL and AA customers.