Do FA know if you booked in Z or J?
Aug 26, 2015, 10:32 am
#31
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Ahah! Some 10 years ago there was a thread right here on the DL forum where people affirmed that if you ordered a kosher meal you were more likely to be singled out for an opup since DL did not have to change the catering load.
The corollary was always order Kosher because it is of a quality intermediate between Y and J.
Tried only once: had to sit in the back and eat a meal of intermediate quality between Y and unedible.
The corollary was always order Kosher because it is of a quality intermediate between Y and J.
Tried only once: had to sit in the back and eat a meal of intermediate quality between Y and unedible.
Aug 27, 2015, 5:55 pm
#32
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Then the implication is that when the J cabin is full with revenue passengers (assume no OPUPs), those paying J passengers cannot be getting the appropriate level of service and attention to which they are entitled and for which they have paid? Is this a case of the FAs complaining that J cabins are understaffed or admitting that they don't give the appropriate level of attention and service on many flights?
Aug 27, 2015, 5:55 pm
#33
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We were OpUp'd on an intra-Asia flight on Delta and told as soon as we boarded not to expect a business class meal in a sort of rude tone. It didn't matter to us, we just wanted to sleep anyways but I thought it was an odd tone to use. Granted I didn't pay for the seat but I wasn't going to be obnoxious or anything! Later in the flight another attendant came over saying that they did have extra meals if we wanted but we were fine and didn't bother.
Aug 27, 2015, 5:59 pm
#34
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Agreed. I completely understand offering paid J flyers their choice of meal before offering OpUp J flyers theirs. However, I'd be critical if an airline ran out of J catering altogether. They should be managing service levels as if the cabin was completely full with paid customers.
Aug 27, 2015, 6:19 pm
#35
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In most cases where there are many OPUPs, the airline is certainly aware a couple days in advance that the flight seems to be badly oversold in coach and relatively empty in business class. Of course there can be IROPs that cause rebookings onto the flight, but those are likely to be divided between coach and business class so that they're not a cause of (many) OPUPs.
Aug 27, 2015, 6:58 pm
#36
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Do FAs get a manifest before boarding and a meal order sheet after closing the flight? I am asking this because last month I was on a flight where only 2 of us had assigned seats in the front cabin up until boarding time. The two of us boarded, and a few minutes later, 7-8 passengers also boarded in the front cabin. The FA came with the manifest to ask me and the other gentleman our meal choices and addressed us by our last names, however, he asked the rest of the passengers for their last name along with their choice and apologized because "he did not have them in his manifest and did not have the final meal order sheet".