Delta pilot orders pizza for angry passengers
May 27, 2015, 1:17 pm
#16
Join Date: Jun 2012
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Something isn't right with the article; the two pictures are of different planes. The PHL-ATL flight referenced in the article could have been DL 1561, which was an MD88. The second picture looks like it could be F of an MD88, but what is the first picture? Looks like a 739? At least they had AVOD!
If there was more than one plane involved then I doubt it was "the pilot" that ordered....
If there was more than one plane involved then I doubt it was "the pilot" that ordered....
May 27, 2015, 3:25 pm
#17
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Something isn't right with the article; the two pictures are of different planes. The PHL-ATL flight referenced in the article could have been DL 1561, which was an MD88. The second picture looks like it could be F of an MD88, but what is the first picture? Looks like a 739? At least they had AVOD!
If there was more than one plane involved then I doubt it was "the pilot" that ordered....
If there was more than one plane involved then I doubt it was "the pilot" that ordered....
May 27, 2015, 4:00 pm
#18
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Shenanigans
It clearly looks to me like the person in 3B is a non-rev (you can tell by the eye contact with the FA) and is getting the good slices.
May 27, 2015, 4:08 pm
#19
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Something isn't right with the article; the two pictures are of different planes. The PHL-ATL flight referenced in the article could have been DL 1561, which was an MD88. The second picture looks like it could be F of an MD88, but what is the first picture? Looks like a 739? At least they had AVOD!
If there was more than one plane involved then I doubt it was "the pilot" that ordered....
If there was more than one plane involved then I doubt it was "the pilot" that ordered....
May 27, 2015, 4:13 pm
#20
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Something isn't right with the article; the two pictures are of different planes. The PHL-ATL flight referenced in the article could have been DL 1561, which was an MD88. The second picture looks like it could be F of an MD88, but what is the first picture? Looks like a 739? At least they had AVOD!
If there was more than one plane involved then I doubt it was "the pilot" that ordered....
If there was more than one plane involved then I doubt it was "the pilot" that ordered....
Also, I like how the passenger who appears to be seated in 17D is basically giving the camera the finger.
May 27, 2015, 4:18 pm
#21
Join Date: Feb 2006
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Our SNA-ATL flight 1918 was also diverted to Knoxville yesterday for a three hour delay. Captain ordered 60 pizzas for us (non-angry) passengers, which was very much appreciated. Appears that it was a great day for Pizza Hut.
May 27, 2015, 4:21 pm
#22
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I'm a bit curious about this practice. Do we know if DL actually reimburses the captain for the pizzas? Also, how are these delivered? Does a local Pizza Hut have a driver walk them in through TSA or is there a back way of doing this via a caterer or something?
May 27, 2015, 4:51 pm
#23
Join Date: Feb 2006
Location: Orange County, CA
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Regarding delivery, we did not pull up to a jetway as they were all occupied. Ground crew brought out the airway staircase as required/SOP for refueling while passengers are on board (I believe). Anywhoo, the pizza truck was visible from the plane- they obviously have some type of protocol in place to make it somewhat hassle free.
May 27, 2015, 4:54 pm
#24
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I don't know if they reimbursed the pilot, but in another story that I read about this situation, Delta certainly took credit for it:
From CNN: “It’s part of an effort company-wide when weather disrupts our operation to get food and beverages to delayed customers,” said Morgan Durrant, a Delta spokesman.
http://www.cnn.com/2015/05/27/travel...eat/index.html
From CNN: “It’s part of an effort company-wide when weather disrupts our operation to get food and beverages to delayed customers,” said Morgan Durrant, a Delta spokesman.
http://www.cnn.com/2015/05/27/travel...eat/index.html
May 27, 2015, 5:16 pm
#26
Join Date: Jan 2008
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I'm not sure regarding reimbursement, I would think it is simply the generosity of the pilot.
Regarding delivery, we did not pull up to a jetway as they were all occupied. Ground crew brought out the airway staircase as required/SOP for refueling while passengers are on board (I believe). Anywhoo, the pizza truck was visible from the plane- they obviously have some type of protocol in place to make it somewhat hassle free.
Regarding delivery, we did not pull up to a jetway as they were all occupied. Ground crew brought out the airway staircase as required/SOP for refueling while passengers are on board (I believe). Anywhoo, the pizza truck was visible from the plane- they obviously have some type of protocol in place to make it somewhat hassle free.
There's no way that Delta doesn't reimburse for this.
May 27, 2015, 6:25 pm
#27
Join Date: Mar 2012
Location: MSP
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Posts: 571
Regarding the time to make the pizzas almost zero virtually everything that
goes on a pizza is awaiting the customers last minute order - No doubt
Pizza Hut has an airport in house venue past TSA and can bake up 10 pizzas
at a time (looking at the photos looks like 20 or so pizzas) twice around the
bake cycle box-em and electric buggy them to the awaiting aircraft.
Viola 'Mission Accomplished' - Fade to Black end of commercial plane flies
off into the sunset with rainbows from fading storm clouds !
Hurray's Bravos Applause !
AND what happened on the other guys airlines ?
May 27, 2015, 7:37 pm
#28
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No doubt Pizza Hut has an airport in house venue past TSA and can bake up 10 pizzas at a time (looking at the photos looks like 20 or so pizzas) twice around the bake cycle box-em and electric buggy them to the awaiting aircraft. Viola 'Mission Accomplished' - Fade to Black end of commercial plane flies off into the sunset with rainbows from fading storm clouds !
Hurray's Bravos Applause !
Hurray's Bravos Applause !
May 27, 2015, 8:32 pm
#29
Join Date: Jun 2011
Location: USA
Posts: 1,400
Then maybe the call should have gone to Jimmy John's InFlight delivery !
Regarding the time to make the pizzas almost zero virtually everything that
goes on a pizza is awaiting the customers last minute order - No doubt
Pizza Hut has an airport in house venue past TSA and can bake up 10 pizzas
at a time (looking at the photos looks like 20 or so pizzas) twice around the
bake cycle box-em and electric buggy them to the awaiting aircraft.
Viola 'Mission Accomplished' - Fade to Black end of commercial plane flies
off into the sunset with rainbows from fading storm clouds !
Hurray's Bravos Applause !
AND what happened on the other guys airlines ?
Regarding the time to make the pizzas almost zero virtually everything that
goes on a pizza is awaiting the customers last minute order - No doubt
Pizza Hut has an airport in house venue past TSA and can bake up 10 pizzas
at a time (looking at the photos looks like 20 or so pizzas) twice around the
bake cycle box-em and electric buggy them to the awaiting aircraft.
Viola 'Mission Accomplished' - Fade to Black end of commercial plane flies
off into the sunset with rainbows from fading storm clouds !
Hurray's Bravos Applause !
AND what happened on the other guys airlines ?
May 27, 2015, 11:56 pm
#30
Join Date: Mar 2012
Location: MSP
Programs: None that I am proud of anymore
Posts: 571
Close enough !
Food for the restless natives (ah er passengers) - a calming influence !
Anything is doable with a +Positive+ attitude !
The passengers on this flight will well remember what was done for them
instead of what was NOT done AND no priceless MasterCard required* !
* Well maybe the Captain used his - but Delta's profit pockets run deep !
At least there will not be any bad vibes of sitting on the tarmack without
food or water and restrooms well enough noted already !
Food for the restless natives (ah er passengers) - a calming influence !
Anything is doable with a +Positive+ attitude !
The passengers on this flight will well remember what was done for them
instead of what was NOT done AND no priceless MasterCard required* !
* Well maybe the Captain used his - but Delta's profit pockets run deep !
At least there will not be any bad vibes of sitting on the tarmack without
food or water and restrooms well enough noted already !