MIKETWA1

So who do I even begin talking too, SunTrust or Delta? Because I know one will say call the other and back and forth...

Stgermainparis

IMO, you should do nothing now. I suspect the calculation might be on your end (it's always been my own error when I thought points didn't post). Go to your online account and download your transactions. Delete any that aren't related to debits on the debit card. Add up and see where you are. I'd do May 5-June 4 (you can stipulate the exact dates). If you are still coming up short, really scrutinize your charges. Are they all point-worthy?

If you've tried everything and still see missing points, I'd wait until mid July (10-15th or so) to call in. No need to put eyes on your account until absolutely necessary. My guess is that your points will show up in your July statement. See here for more info: http://www.flyertalk.com/forum/credi...-after-1k.html

krazykanuck

I'm missing some miles, but IMO not enough to call and ruffle feathers (~1000 miles) over 2 months. Never had a discrepancy before, so maybe just a timing issue.

BumpMeVoucherMeATL

Moderator please delete

MIKETWA1

Ok I did what you said I took my statement added everything up that was check card purchases and it was just over 7k. Like you said I will just wait and see what happens come July.

uds0

I just noticed in the letter I received (hope I'm the only one), that the new terms effective the 25th that TAX PAYMENTS NO LONGER QUALIFY for generating miles!?! A great, but brief, era over for sure.

I'm estimating huge taxes in tax year 2014 so I'm paying single 35k/day (limit) using debit card with $2.59 flat fee, vs credit card $654.50 (1.87%), via Pay1040.COM. Overpayment, if any, should be returned shortly after filing actual 2014 return, as a check from the US Treasury.

mikeef

Annoying, but at 4K miles per month max, the program loses most of its juice, anyway.

BTW, I received miles on July 17, in addition to the ones that I got earlier in the month. Anyone else?

Mike

FlyerBrit

Just cancelled mine today when I spotted the $75 deduction. So now being issued with a new check card. (and $75 refund).

Also I cannot understand why when it was titled World Traveler (I think they later changed it) it seemed that every time I went abroad the security department suspended it for 'not within usual spending pattern'.

Oh well - the benefits of that card are now so decreased it is not worth it to me to hold onto.

JayTeaBee

I also received miles on July 17th in addition to the ones I got earlier this month.

There is an official ST thread here where you can see some of the latest discussions: http://www.flyertalk.com/forum/credi...l#post25144352

xanthuos

I received the notice and am rather pissed at SunTrust. Due to the wording of the T&C and the FAQ that accompanies it, I should be able to downgrade my account to the Essentials (free) level and retain the card for the $95/af. I'm currently in Balanced Banking with the $12/mo maintenance fee. I even had the T&C and FAQ printed out with the relevant points highlighted. The branch manager of the downtown Nashville branch understood and called to clarify. Initially he was told by the CSR that what I was seeking was allowed, but then after he hung up with her, she literally called back to then deny it.

So, I plan to use the card through the rest of the year and cancel it in December before my annual fee posts in January. According to the T&C, I should receive half of my last annual fee ($75) refunded. Then I'm gonna drop my account to the most basic checking and probably will move my money elsewhere.