Wrong name on ticket
Apr 18, 2015 | 4:31 pm
#1
Original Poster
Join Date: Feb 2012
Location: Washington
Programs: Sky Miles Platinum Medallion, Alaska Atmos Silver, Hilton Diamond
Posts: 403
Wrong name on ticket
Long story short, I booked a flight through my corporate travel tool (Amex/Concur). Somehow between there and delta.dumb my name changed from first name middle name last name to adding my middle initial to my first name and then my last name. My understanding from numerous threads is that this will cause me to lose precheck even though I have my known traveler number in the system. I called delta and they assured me there is no problem. Should I hang up call again to try to get the name corrected?
Thank you
Thank you
Apr 18, 2015 | 4:48 pm
#2
Join Date: Jun 2004
Location: ATL
Programs: Delta 1MM, Gold, Peon
Posts: 6,392
As long as you have a last name match, and the rest is your first name followed by some mutilation of the rest, you are fine. The system is well used to seeing first+middle+prefix/suffix concantinations.
Of course, TSA is TSA ...
EDIT: If they have somehow flipped last with first/middle then you have an issue.
Of course, TSA is TSA ...
EDIT: If they have somehow flipped last with first/middle then you have an issue.
Apr 18, 2015 | 4:59 pm
#3
Join Date: Oct 2013
Location: Seattle, 98155
Programs: Now MGM/Hyatt/IHG Gold Previously: DL DM, DL Reserve, Hyatt Diamond, SPG PLAT, M Life PLAT, IHG PLAT
Posts: 649
well it happens, and i think this has been discussed before,
bring your global entry card if you need to, they may just let you go thru pre-check still since a global entry approved person is Always pre check eligible
bring your global entry card if you need to, they may just let you go thru pre-check still since a global entry approved person is Always pre check eligible
Apr 18, 2015 | 5:43 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
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Posts: 16,637
The name on your ticket and the Secure Flight Data are two different things.
Pull up your reservation online and you will see a section with your Secure Flight data. There is a phone number to call to correct it if it is wrong (must be done more than 72 hours in advance of the flight). Secure Flight data can be updated without changing the name on the ticket.
Pull up your reservation online and you will see a section with your Secure Flight data. There is a phone number to call to correct it if it is wrong (must be done more than 72 hours in advance of the flight). Secure Flight data can be updated without changing the name on the ticket.
Apr 18, 2015 | 6:02 pm
#5
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Lifetime Hilton Diamond, Lifetime Marriott Titanium, "Lifetime" DL DM (subject to DL CEO whims)
Posts: 12,801
Long story short, I booked a flight through my corporate travel tool (Amex/Concur). Somehow between there and delta.dumb my name changed from first name middle name last name to adding my middle initial to my first name and then my last name. My understanding from numerous threads is that this will cause me to lose precheck even though I have my known traveler number in the system. I called delta and they assured me there is no problem. Should I hang up call again to try to get the name corrected?
Thank you
Thank you
Another DL IT trip in the Wayback machine?
Apr 18, 2015 | 7:25 pm
#6
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,872
My BP usually has Firstname Firstfourlettersofmiddlename Lastname. The last two letters of my middle name are dropped. Never a problem. It used to print out with the middle initial appended to the first name. That was never a problem either.
Apr 18, 2015 | 7:52 pm
#7
Join Date: Jul 2014
Programs: AA Gold, Delta DM Hilton Diamond SPG Gold, and Foodland premium.
Posts: 824
The name on your ticket and the Secure Flight Data are two different things.
Pull up your reservation online and you will see a section with your Secure Flight data. There is a phone number to call to correct it if it is wrong (must be done more than 72 hours in advance of the flight). Secure Flight data can be updated without changing the name on the ticket.
Pull up your reservation online and you will see a section with your Secure Flight data. There is a phone number to call to correct it if it is wrong (must be done more than 72 hours in advance of the flight). Secure Flight data can be updated without changing the name on the ticket.
Apr 19, 2015 | 1:36 am
#8
Join Date: Mar 2015
Posts: 97
Since it's the TSA, I'm sure their "policy" varies agent to agent.
One time my sister couldn't get through TSA with her Homeland Security ID. The TSO said only driver licenses and passports are valid ID... She just laughed it off and took a few minutes to pull out her wallet from her purse.
Apr 19, 2015 | 1:52 am
#9
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,685
Nothing wrong with that; when presented with a type of ID never seen before, how would the officer know it wasn't some randomly invented piece of nonsense?
Apr 19, 2015 | 3:27 am
#10
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
A TSA employee who didn't recognize a document produced by their own agency? You're far more forgiving than I am.
Apr 19, 2015 | 7:37 am
#11
Join Date: Jul 2011
Programs: AA EXP, DL FO, UA Silver, SPG Plat, Hyatt Diamond, Avis Pres Club
Posts: 403
Actually, Global Entry is by Customs and Border Patrol, nothing to do with TSA. That said, I travel all the time with my Global Entry ID. No problems there. It's certainly a government-issued ID. Won't really work for getting in the PreCheck line though - I doubt many agents would allow that.
Apr 19, 2015 | 9:03 am
#12
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
Actually, Global Entry is by Customs and Border Patrol, nothing to do with TSA. That said, I travel all the time with my Global Entry ID. No problems there. It's certainly a government-issued ID. Won't really work for getting in the PreCheck line though - I doubt many agents would allow that.
Apr 19, 2015 | 9:24 am
#13
Join Date: Feb 2014
Location: Phoenix
Programs: DL Diamond,1.8 MM; AA Gold
Posts: 189
Actually, Global Entry is by Customs and Border Patrol, nothing to do with TSA. That said, I travel all the time with my Global Entry ID. No problems there. It's certainly a government-issued ID. Won't really work for getting in the PreCheck line though - I doubt many agents would allow that.
Apr 20, 2015 | 7:55 am
#14
Join Date: Aug 2013
Location: RDU
Programs: Status? What's status?
Posts: 211
Long story short, I booked a flight through my corporate travel tool (Amex/Concur). Somehow between there and delta.dumb my name changed from first name middle name last name to adding my middle initial to my first name and then my last name. My understanding from numerous threads is that this will cause me to lose precheck even though I have my known traveler number in the system. I called delta and they assured me there is no problem. Should I hang up call again to try to get the name corrected?
Thank you
Thank you