Unsolicited Bonus Miles email
Jan 15, 2015, 1:14 pm
#16
Join Date: Dec 2010
Location: Based in DCA, but spending much time in Chile, Arizona, northern England, and airports
Programs: DL PM; Delta Amex Reserve
Posts: 91
I just got off the phone with them. The IT person I was directed to said they were getting a lot of calls (and why not?). Her only suggestion was to wait a day and try again.
Jan 15, 2015, 1:27 pm
#18
Join Date: Mar 2010
Programs: Delta SkyMiles PM, Starwood SPG Platinum, Hilton HH Honors, UA MP Silver, EK Skywards Silver
Posts: 652
+1 received in about an hour ago, supposed to be for 5,000 miles. Clicked the link, and as others have said...not eligible.
Must be a 2.5 months early April Fool's joke.
Must be a 2.5 months early April Fool's joke.
Jan 15, 2015, 1:42 pm
#19
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
Delta says they owe me one
I got this obnoxious email today:
Our Apologies — We Owe You One
WE'RE SORRY FOR YOUR RECENT INCONVENIENCE.
We notice your latest flights with us haven't been the smoothest. Rough weather, mechanical issues, bad luck — regardless of the cause, you can't get back the time lost.
But we would like to proactively offer our sincerest apologies and our strong commitment to deliver the best on-time record in the industry.
Rain or shine, we are up to the challenge and hope you'll give us another chance.
Check my Skymiles account, no miles, check my wallet nothing there. I guess I have to wait in anticipation.
Still waiting for my ORC on the cancelled flight on the 8th too
Our Apologies — We Owe You One
WE'RE SORRY FOR YOUR RECENT INCONVENIENCE.
We notice your latest flights with us haven't been the smoothest. Rough weather, mechanical issues, bad luck — regardless of the cause, you can't get back the time lost.
But we would like to proactively offer our sincerest apologies and our strong commitment to deliver the best on-time record in the industry.
Rain or shine, we are up to the challenge and hope you'll give us another chance.
Check my Skymiles account, no miles, check my wallet nothing there. I guess I have to wait in anticipation.
Still waiting for my ORC on the cancelled flight on the 8th too
Jan 15, 2015, 1:43 pm
#20
Join Date: Aug 2012
Location: OKC
Programs: Delta Gold, Hilton Diamond
Posts: 16
Same here, 5k miles. Figured it was for a trip I took around Thanksgiving where MX caused a delay of almost 18 hours. Wrote an e-mail to customer service complaining about that flight now, so hopefully i get miles either way.
Jan 15, 2015, 1:49 pm
#21
Join Date: Dec 2001
Location: Las Vegas
Programs: DL DM, AA PlatPro, Hilton DM, Hyatt Glob, Marriott Titanium, Hertz PC, National EE
Posts: 1,532
It didn't say how many miles and have a button to press? I received this email for 2000 miles... of course it didn't work...
Someone in the compensation thread got 5000 miles, but also didn't work...
Someone in the compensation thread got 5000 miles, but also didn't work...
Jan 15, 2015, 1:51 pm
#22
Join Date: Jul 2006
Programs: DL DM/MM
Posts: 2,283
I got this obnoxious email today:
Our Apologies — We Owe You One
WE'RE SORRY FOR YOUR RECENT INCONVENIENCE.
We notice your latest flights with us haven't been the smoothest. Rough weather, mechanical issues, bad luck — regardless of the cause, you can't get back the time lost.
But we would like to proactively offer our sincerest apologies and our strong commitment to deliver the best on-time record in the industry.
Rain or shine, we are up to the challenge and hope you'll give us another chance.
Check my Skymiles account, no miles, check my wallet nothing there. I guess I have to wait in anticipation.
Still waiting for my ORC on the cancelled flight on the 8th too
Our Apologies — We Owe You One
WE'RE SORRY FOR YOUR RECENT INCONVENIENCE.
We notice your latest flights with us haven't been the smoothest. Rough weather, mechanical issues, bad luck — regardless of the cause, you can't get back the time lost.
But we would like to proactively offer our sincerest apologies and our strong commitment to deliver the best on-time record in the industry.
Rain or shine, we are up to the challenge and hope you'll give us another chance.
Check my Skymiles account, no miles, check my wallet nothing there. I guess I have to wait in anticipation.
Still waiting for my ORC on the cancelled flight on the 8th too
Jan 15, 2015, 1:57 pm
#23
Join Date: Dec 2014
Location: New York, New York
Programs: DL PM, HH Diamond, SPG Gold
Posts: 37
Just got the same email.
Clicked all of the buttons and each took me to some Delta blog.
I figured that they were saying they owed me an apology. Should I really expect some sort of compensation?
Clicked all of the buttons and each took me to some Delta blog.
I figured that they were saying they owed me an apology. Should I really expect some sort of compensation?
Jan 15, 2015, 2:00 pm
#24
Join Date: Dec 2001
Location: Las Vegas
Programs: DL DM, AA PlatPro, Hilton DM, Hyatt Glob, Marriott Titanium, Hertz PC, National EE
Posts: 1,532
This was my email. Interesting that they're sending just "apology" ones without any specific compensation...
ENJOY 2,000 MILES ON US FOR YOUR RECENT INCONVENIENCE.
We notice your latest flights with us haven't been the smoothest. Rough weather, mechanical issues, bad luck — regardless of the cause, you can't get back the time lost.
But here's what you do get: our sincerest apologies and an olive branch of 2,000 bonus miles — available now by clicking through to delta.com.
Plus, we see smoother skies ahead with our strong commitment to improve and the best on-time record in the industry.
GET YOUR MILES >
ENJOY 2,000 MILES ON US FOR YOUR RECENT INCONVENIENCE.
We notice your latest flights with us haven't been the smoothest. Rough weather, mechanical issues, bad luck — regardless of the cause, you can't get back the time lost.
But here's what you do get: our sincerest apologies and an olive branch of 2,000 bonus miles — available now by clicking through to delta.com.
Plus, we see smoother skies ahead with our strong commitment to improve and the best on-time record in the industry.
GET YOUR MILES >
Jan 15, 2015, 2:02 pm
#25
Join Date: Jul 2006
Programs: DL DM/MM
Posts: 2,283
This was my email. Interesting that they're sending just "apology" ones without any specific compensation...
ENJOY 2,000 MILES ON US FOR YOUR RECENT INCONVENIENCE.
We notice your latest flights with us haven't been the smoothest. Rough weather, mechanical issues, bad luck — regardless of the cause, you can't get back the time lost.
But here's what you do get: our sincerest apologies and an olive branch of 2,000 bonus miles — available now by clicking through to delta.com.
Plus, we see smoother skies ahead with our strong commitment to improve and the best on-time record in the industry.
GET YOUR MILES >
ENJOY 2,000 MILES ON US FOR YOUR RECENT INCONVENIENCE.
We notice your latest flights with us haven't been the smoothest. Rough weather, mechanical issues, bad luck — regardless of the cause, you can't get back the time lost.
But here's what you do get: our sincerest apologies and an olive branch of 2,000 bonus miles — available now by clicking through to delta.com.
Plus, we see smoother skies ahead with our strong commitment to improve and the best on-time record in the industry.
GET YOUR MILES >
Jan 15, 2015, 2:15 pm
#26
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,952
I boarded the same flight number last December a grand total of four times trying to get to my destination - after two separate diversions, we finally made it more than 28 hours late. I'm a little surprised that didn't qualify me to at least receive an e-mail... 
Wouldn't surprise me if these only went out to folks with high value scores/MQD ratings, though. (Or maybe they required a pattern of several consecutive flights with delays?)
Wouldn't surprise me if these only went out to folks with high value scores/MQD ratings, though. (Or maybe they required a pattern of several consecutive flights with delays?)
Jan 15, 2015, 3:11 pm
#30
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
I had a late flight earlier this month and DL doesn't even think that they owe me.