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Old Jun 8, 2014 | 1:36 pm
  #1  
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Delta.com Status Tracker

Did anyone else notice that today their MQM/MQS have changed? I am 3 segments short all the sudden and the corresponding miles as well. I have an email into DL but no response yet. Anyone else have the same problem?
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Old Jun 8, 2014 | 2:05 pm
  #2  
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Were those 3 segments very recent? For my most recent flights, credit posted initially, then disappeared, then posted again a few days later automatically.
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Old Jun 8, 2014 | 6:57 pm
  #3  
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Yeah, I think there they are. Confusion is when I look at the detail everything is there, just not on the aggregate. So no telling what exactly got removed.
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Old Jun 8, 2014 | 7:45 pm
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Originally Posted by javabytes
Were those 3 segments very recent? For my most recent flights, credit posted initially, then disappeared, then posted again a few days later automatically.
My recent flights have posted, disappeared, returned, disappeared, then finally reappeared for good. Though I do have a segment that has not shown back up, so I'll e-mail about that if it doesn't pop up soon.

I keep a spreadsheet of all my flights/miles/MQMs so I know if things go missing.
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Old Jun 9, 2014 | 5:44 pm
  #5  
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So DL tried to tell me that it is correct and I am 3 short but kindly said if I want to research all my travel and provide the info to dispute that I can. Took me 5 min to find the flight they missed and send it to them. Why they couldn't do that I have no idea. They essentially didn't credit me for the second half of a 6 segment trip.
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Old Jun 11, 2014 | 4:07 pm
  #6  
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Finally got them added back. On a separate note, do they use fake names in their replies? My issues was handled by Liz Lemon. I can't believe that, that is someone's real name.
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Old Jun 11, 2014 | 4:09 pm
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Originally Posted by Boltman519
Finally got them added back. On a separate note, do they use fake names in their replies? My issues was handled by Liz Lemon. I can't believe that, that is someone's real name.
See: http://www.flyertalk.com/forum/delta...rks-delta.html
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