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Delta.com Status Tracker
Did anyone else notice that today their MQM/MQS have changed? I am 3 segments short all the sudden and the corresponding miles as well. I have an email into DL but no response yet. Anyone else have the same problem?
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Were those 3 segments very recent? For my most recent flights, credit posted initially, then disappeared, then posted again a few days later automatically.
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Yeah, I think there they are. Confusion is when I look at the detail everything is there, just not on the aggregate. So no telling what exactly got removed.
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Originally Posted by javabytes
(Post 22998747)
Were those 3 segments very recent? For my most recent flights, credit posted initially, then disappeared, then posted again a few days later automatically.
I keep a spreadsheet of all my flights/miles/MQMs so I know if things go missing. |
So DL tried to tell me that it is correct and I am 3 short but kindly said if I want to research all my travel and provide the info to dispute that I can. Took me 5 min to find the flight they missed and send it to them. Why they couldn't do that I have no idea. They essentially didn't credit me for the second half of a 6 segment trip.
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Finally got them added back. On a separate note, do they use fake names in their replies? My issues was handled by Liz Lemon. I can't believe that, that is someone's real name.
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Originally Posted by Boltman519
(Post 23019064)
Finally got them added back. On a separate note, do they use fake names in their replies? My issues was handled by Liz Lemon. I can't believe that, that is someone's real name.
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