24 Hour risk free cancellation on award tickets?
Feb 13, 2015, 4:50 pm
#16
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If you're seeing the fee on line, call. Hang up and call back if needed.
Feb 13, 2015, 11:12 pm
#17
Join Date: Dec 2014
Location: USA-AZ
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Last year I made a couple of low level award reservations @ T-72ish hours, and had no problem cancelling and changing them with in 24 hours of booking. I know I changed the departure city of one ticket when I saw low level pricing popped up after booking my ticket on one trip. To do that the desk just cancelled and re-deposited my miles and I booked it over again. The other time I just flat out cancelled a ticket I booked less than 3 days out but with in the 24hour window.
Feb 17, 2015, 5:44 pm
#19
Join Date: Mar 2000
Posts: 46
How long did it take for the miles to redeposit? I'm looking to cancel today, but would like to have the miles back asap so that I can rebook another flight.
Mar 1, 2015, 6:16 pm
#20
Join Date: Mar 2015
Programs: DL
Posts: 1
http://www.delta.com/content/www/en_...cellation.html
"For SkyMiles Award Tickets, please call Delta Reservations to request cancellation."
This is pretty stupid since it forces award tickets to suck up representatives instead of having an online way to do it. I am not sure if this is another intentional way for DL to make things difficult (and get $150), or if it is just poor IT.
I am calling today to cancel an award booking from yesterday. It should have taken 5 seconds online. Instead, there is 2 hr queue on reservations because of weather. So I will eat up their valuable time for this simple request.
Mar 13, 2015, 12:22 pm
#21
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Just got off the phone with an agent, who says the free cancellation period is 72 hours. I asked her if she meant the rule that 72 hours before departure you cannot change your ticket and she said no.
Does this cancellation policy apply for award tickets departing from outside the US? I ask as the free cancellation policy for revenue tickets does not.
Does this cancellation policy apply for award tickets departing from outside the US? I ask as the free cancellation policy for revenue tickets does not.
Mar 13, 2015, 10:35 pm
#22
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Just got off the phone with an agent, who says the free cancellation period is 72 hours. I asked her if she meant the rule that 72 hours before departure you cannot change your ticket and she said no.
Does this cancellation policy apply for award tickets departing from outside the US? I ask as the free cancellation policy for revenue tickets does not.
Does this cancellation policy apply for award tickets departing from outside the US? I ask as the free cancellation policy for revenue tickets does not.
Apr 5, 2015, 9:37 pm
#24
Join Date: Feb 2010
Location: NYC
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Apr 6, 2015, 2:57 pm
#25
Join Date: Oct 2013
Location: Seattle, 98155
Programs: Now MGM/Hyatt/IHG Gold Previously: DL DM, DL Reserve, Hyatt Diamond, SPG PLAT, M Life PLAT, IHG PLAT
Posts: 649
"Tickets booked within 72 hours of departure are nonrefundable and cannot be redeposited or changed."
http://www.delta.com/content/dam/del...M_MemGuide.pdf
http://www.delta.com/content/dam/del...M_MemGuide.pdf
it applies to ALL tickets. DL usually allow until the next day midnight which is more then 24 hours.
it does NOT subject to the 72 hours rules until after the Risk Free Cancellation period.
Apr 6, 2015, 3:03 pm
#26
Join Date: Oct 2013
Location: Seattle, 98155
Programs: Now MGM/Hyatt/IHG Gold Previously: DL DM, DL Reserve, Hyatt Diamond, SPG PLAT, M Life PLAT, IHG PLAT
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Jul 30, 2015, 7:27 pm
#27
Join Date: Jun 2015
Location: San Diego
Posts: 35
Reviving an old post
Does anyone know how long it takes skymiles to redeposit into your account after canceling? Are the miles posted back into your account instantly?
Jul 31, 2015, 12:33 am
#28
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Sadly to say, sometimes yes, sometimes no. Usually miles are back within 24 hours, your taxes take up to 1-2 weeks.
Jul 31, 2015, 12:37 am
#29
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Nope. One week is average time they give. It may happen sooner but they only promise a week. Note if you need the miles right away for a new ticket they can get someone on the phone. However they usually only do so when you're looking to rebook right away.
Jul 31, 2015, 6:41 pm
#30
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Yep. If you plan/need to use the miles soon, try to do so during a single phone call. Otherwise you could lose availability as you wait for the miles to reappear and AFAIK nothing can be done at that point.