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Weird...DL just automatically held an award reservation for me...

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Weird...DL just automatically held an award reservation for me...

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Old Apr 4, 2014, 11:47 am
  #1  
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Weird...DL just automatically held an award reservation for me...

Yesterday about 5pm I was looking at a last-minute award ticket PHX-PDX for today. I clicked a pair of LOW 25k out/inbound flights (yes, they exist and yes there were 3 LOW options) and got to the summary page but did not select "redeem" or anything, for that matter. I simply left the page open for a bit and then my iPhone turned off.

About 3 hours later I log onto My Delta and the trip is asking me to "Check In" for my upcoming flight...

So, I clicked it to see what in the heck happened and apparently it automatically held this trip for me... This was on April 3 and it said I had until April 3 to redeem this held itinerary.

I tried to do another dummy booking to see if there were any other LOW award tickets leaving at night and there weren't.

So, I obviously redeemed it and checked in as normal and I fly out tonight.

I know the 72 hour holds went away, but since this flight was inside the 72-hour-from-departure-window where it says you can't make any changes/redeposits, is there any reason it was held for me?
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Old Apr 4, 2014, 2:36 pm
  #2  
 
Join Date: Jul 2004
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Originally Posted by 355F1
Yesterday about 5pm I was looking at a last-minute award ticket PHX-PDX for today. I clicked a pair of LOW 25k out/inbound flights (yes, they exist and yes there were 3 LOW options) and got to the summary page but did not select "redeem" or anything, for that matter. I simply left the page open for a bit and then my iPhone turned off.

About 3 hours later I log onto My Delta and the trip is asking me to "Check In" for my upcoming flight...

So, I clicked it to see what in the heck happened and apparently it automatically held this trip for me... This was on April 3 and it said I had until April 3 to redeem this held itinerary.

I tried to do another dummy booking to see if there were any other LOW award tickets leaving at night and there weren't.

So, I obviously redeemed it and checked in as normal and I fly out tonight.

I know the 72 hour holds went away, but since this flight was inside the 72-hour-from-departure-window where it says you can't make any changes/redeposits, is there any reason it was held for me?
I read somewhere on some post that apparently you can "trick" it to hold it for you as if an error occurred...but onyl for several hours
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Old Apr 4, 2014, 3:38 pm
  #3  
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Programs: AA EXP, IHG Diamond, IC Amb
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Originally Posted by FlyAO2
I read somewhere on some post that apparently you can "trick" it to hold it for you as if an error occurred...but onyl for several hours
But I didn't push ANYTHING to even try to hold it. I actually exited out of the website! :confised:

I didn't even enter any CC info until I actually "redeemed" the trip.
Bizarre, I tell ya!
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Old Apr 4, 2014, 5:22 pm
  #4  
 
Join Date: Dec 2007
Posts: 223
I booked an award ticket for my friend and it was "held" because her last name has a dash which caused the website to throw an error and temporarily hold it
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Old Apr 4, 2014, 6:23 pm
  #5  
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Originally Posted by FlyAO2
I read somewhere on some post that apparently you can "trick" it to hold it for you as if an error occurred...but onyl for several hours
That would be HERE
Renes Points is offline  


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