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Refundable ticket to help family to gate

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Refundable ticket to help family to gate

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Old Feb 16, 2014, 6:20 am
  #16  
 
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Originally Posted by waltinsocal
Just buy the cheapest one way ticket anywhere with the airline that will get you to the gate area you need to go to.

Had a similar situation a few months ago at LAX...needed to be in the Delta terminal...at LAX T-5, T-6 and T-7 are all accessible once you clear security...just bought a cheap ticket on United and took the tunnel to T-5. Cancelled the ticket within 30 minutes. Just to be sure, I cancelled the UA ticket online and I called UA as well.

Another problem is that there are conflicting rules about gate passes depending on which airport you need one. At LAX, all of the agents recently have told me that they don't exist at LAX.

At DFW it was problem at all. I even took a pic of the DFW gate pass and showed it to the DL employees at LAX and it didn't matter a bit. Was still told it can't be done at LAX.
Gate passes exist at LAX. I had kids flying unaccompanied, and Delta has to issue gate passes so I can take them to the plane and get them from the plane. I know this is a specific example, but it's proof that gate passes definitely do exist at LAX. I have no idea how much discretion the Delta rep has in deciding to issue/not issue them for other purposes though.
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Old Feb 16, 2014, 6:42 am
  #17  
 
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Originally Posted by campbe79
Gate passes exist at LAX. I had kids flying unaccompanied, and Delta has to issue gate passes so I can take them to the plane and get them from the plane. I know this is a specific example, but it's proof that gate passes definitely do exist at LAX. I have no idea how much discretion the Delta rep has in deciding to issue/not issue them for other purposes though.
My understanding is DL doesn't have specific criteria. PMNW did have written minimum criteria, which included helping elderly parents. DL has always been at the discretion of the agent at the check-in counter. IME, it hasn't been difficult, especially for anyone with DL status.
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Old Feb 16, 2014, 7:27 am
  #18  
 
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Originally Posted by MSPeconomist
Award tickets don't have the 24 hour cancel privilege if it's within 72 hours of the first flight. You lose all the miles.
I've had the exact opposite experience actually. Bought an award ticket at T-18 hours, called Gold line (Gold at the time) and cancelled at T-12. Everything came back - all miles and taxes.
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Old Feb 16, 2014, 9:38 am
  #19  
 
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Originally Posted by tmontemb
I've had the exact opposite experience actually. Bought an award ticket at T-18 hours, called Gold line (Gold at the time) and cancelled at T-12. Everything came back - all miles and taxes.
Then you were very lucky. The OP shouldn't attempt this, though, as the rules call for the SMs to be forfeited. From the DL site:

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Old Feb 16, 2014, 9:44 am
  #20  
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Originally Posted by waltinsocal
Just buy the cheapest one way ticket anywhere with the airline that will get you to the gate area you need to go to.

Had a similar situation a few months ago at LAX...needed to be in the Delta terminal...at LAX T-5, T-6 and T-7 are all accessible once you clear security...just bought a cheap ticket on United and took the tunnel to T-5. Cancelled the ticket within 30 minutes. Just to be sure, I cancelled the UA ticket online and I called UA as well.

Another problem is that there are conflicting rules about gate passes depending on which airport you need one. At LAX, all of the agents recently have told me that they don't exist at LAX.

At DFW it was problem at all. I even took a pic of the DFW gate pass and showed it to the DL employees at LAX and it didn't matter a bit. Was still told it can't be done at LAX.
DOT rules don't require tickets purchased within seven days of departure to have the free 24 hour cancel feature, not are airlines require to offer this if they permit ticket to be put on hold. Buying the cheapest ticket thus is very risky if you want a full refund. You need to examine the airline's rules for this as well as possibly the detailed fare rules.
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Old Feb 16, 2014, 10:09 am
  #21  
 
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Did the gate pass thing to help my folks at FLL - no problem, they checked the computer to make sure that they were on the flight I claimed.
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Old Feb 16, 2014, 10:39 am
  #22  
 
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Originally Posted by aubreyfromwheaton
There is no risk free cancellation (24hour cancel) on the day of departure per delta.com.
Where do you see that?

If you look here it doesn't say anything about tickets issued on the day of departure not qualifying for risk free cancellation.

As someone who has more than once gotten all the way to the gate with a ticket issued only hours before and then realized that I didn't need/ want to go anywhere I can say with complete confidence that tickets purchased for same day travel are still qualified for risk free cancellation until the time of departure.
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Old Feb 16, 2014, 10:47 am
  #23  
 
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Am I really the only one here who finds the idea of buying a ticket you have no intention of using unethical? Abusing what one can legally do is usually what leads to that right being taken away, for everyone. Get a gate pass.
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Old Feb 16, 2014, 10:55 am
  #24  
 
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Originally Posted by dd1612
In my experience the DL agents need to inform TSA atleast 24 hours in advance for gate pass approvals.
When I've left something on the plane I've been given a gate pass on the spot to go retrieve it so that's not necessarily true.
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Old Feb 16, 2014, 11:20 am
  #25  
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Originally Posted by NotHamSarnie
Am I really the only one here who finds the idea of buying a ticket you have no intention of using unethical? Abusing what one can legally do is usually what leads to that right being taken away, for everyone. Get a gate pass.
I don't think that buying a refundable ticket is unethical at all. No one should have to play any of these stupid games - anyone who wishes to go airside at any time for any reason should be free to do so by passing through the requisite "security" check.

There is no way airlines will stop selling fully refundable tickets at a high price. The reason some people buy them is flexibility. I've had two open full fare tickets going at the same time because my destination wasn't going to be determined until the last minute but I needed confirmed space once it was. My company gladly ponied up the $, with the understanding that one (or both) would be refunded in full.
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Old Feb 16, 2014, 12:11 pm
  #26  
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Originally Posted by kss5555
Why a fully Y ticket?? With 24 hour cancellation policy even on tickets already checked in just do that. Refunds usually post to credit card within a few days.
Just be sure the airline in question allows free cancellations within 24 hours for tickets purchased less than 7 days in advance.

Originally Posted by MSPeconomist
Award tickets don't have the 24 hour cancel privilege if it's within 72 hours of the first flight. You lose all the miles.
Originally Posted by payingdues
Where do you see that?

If you look here it doesn't say anything about tickets issued on the day of departure not qualifying for risk free cancellation.
See post #19

Originally Posted by payingdues
As someone who has more than once gotten all the way to the gate with a ticket issued only hours before and then realized that I didn't need/ want to go anywhere I can say with complete confidence that tickets purchased for same day travel are still qualified for risk free cancellation until the time of departure.
DL might do it, but it is not required by law (see post #20 above). The DOT rules state that it only is required for tickets purchased 7 or more days in advance of departure.
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Old Feb 16, 2014, 12:42 pm
  #27  
 
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Originally Posted by NotHamSarnie
Am I really the only one here who finds the idea of buying a ticket you have no intention of using unethical? Abusing what one can legally do is usually what leads to that right being taken away, for everyone. Get a gate pass.
You asked a question, so here is an answer...yes, you are the only one. As I have personally noted, it is NOT always easy to just get a gate pass. some airports yes, others no. It's not like the entire world is trying to get to the gates. Most of us here have legitimate reasons for needing to get to the gate if we are not flying, and it is DL's fault that we have to be told no gate pass, and have to buy a ticket and cancel it. Your concern with ethics, or the lack thereof, should be directed at DL, not those individuals who need to get to the gate for totally legitimate reasons.

And to a poster above, LAX is just a pain in my experience to try an get a gate pass from Delta. I am happy that someone has had some luck.
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Old Feb 16, 2014, 12:54 pm
  #28  
 
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Every airport also maintains their own policies on gate passes. Not even two airports in the same region (e.g. LGA and JFK) share the same policies for employees and escort policies for gate access.

Your best bet if you want a gate pass -- don't call. I'd walk into that airport when it's not busy and talk to an airline rep several days before you want a gate pass, explain your situation and schedule your visit. Depending on the airport you typically need at least 24 hours, but in some 72+ hours of lead time.

Otherwise, buying a ticket and refunding it is a valid option. But (my opinion and speculation only), I suspect that using this frequently to get airside will probably get you flagged in the airline and TSA databases. Like the person that abuses a retail store generous return policy -- at some point, you're costing the airline opportunity and inventory, and it'll be a problem. It's just a loophole to get airside.
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Old Feb 16, 2014, 1:17 pm
  #29  
 
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Originally Posted by alee0729
I'd walk into that airport when it's not busy and talk to an airline rep several days before you want a gate pass, explain your situation and schedule your visit. Depending on the airport you typically need at least 24 hours, but in some 72+ hours of lead time.
Don't waste your time. I'm wondering how many of the people telling you to purchase a ticket or that you have to go ahead of time or that it's difficult or that DL needs to get approval from TSA (!?!) have actually ever asked for or gotten gate passes. It's not that difficult. Get to the airport early enough to allow time to ask for a manager, but just ask the person checking you in at the airport and you'll most likely be given the pass without issue. They'll see your kids. They'll know you are an FO. IME experience, it won't be an issue. You won't get PC (I did ask last time), but you'll get a pass, like I've gotten many times. At many airports.
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Old Feb 16, 2014, 1:31 pm
  #30  
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Originally Posted by CJKatl
Don't waste your time.
As a United Club member, UA will give me and my guests gate passes to visit the club. But these (and other) gate passes don't entitle one to PreCheck. I do this fairly often. Recently I waited 30 minutes for screening at EWR on a gate pass. Had I purchased a ticket and refunded I would have been through the screening process in under tw minutes. I'll be purchasing tickets in the future...
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