2014 SkyMiles Program Changes
#541
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
#542
Join Date: Sep 2011
Location: Wherever I happen to be....
Programs: DL EOS...
Posts: 1,111
Death by 1000 cuts, right?
They tell people who earned status that the "benefits" have changed. It's one thing to make a change like MQD's and give the customer a year to decide to play their game or not. Fair enough...
It's an entirely different thing to allow people to patronize a business under the "promise" of particular benefit(s) and then pull this BS. In some cases, allowing choice benefits to be made before bringing all of this to light.
But worst IMO, yanking JFK-LAX/SEA/SFO UG's after people earned status and thought they might have a shot at them is a cheat. Bad Delta. I'm sure your SHILLS are happy to be busy around here and other outlets but this simply reeks of your continued attack against FFPs.
You better hope your profits continue and you stay outta trouble with the DOT/FAA because a lot of people will enjoy watching you squirm and twist in the wind when the climate changes.
They tell people who earned status that the "benefits" have changed. It's one thing to make a change like MQD's and give the customer a year to decide to play their game or not. Fair enough...
It's an entirely different thing to allow people to patronize a business under the "promise" of particular benefit(s) and then pull this BS. In some cases, allowing choice benefits to be made before bringing all of this to light.
But worst IMO, yanking JFK-LAX/SEA/SFO UG's after people earned status and thought they might have a shot at them is a cheat. Bad Delta. I'm sure your SHILLS are happy to be busy around here and other outlets but this simply reeks of your continued attack against FFPs.
You better hope your profits continue and you stay outta trouble with the DOT/FAA because a lot of people will enjoy watching you squirm and twist in the wind when the climate changes.
#544
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,198
Or if American continues to upgrade theirs EP's on this route post merger and Delta diamonds jump ship to American if they will reverse this policy. Two people in my BUR office say they are jumping ship to AA next year over just the LAX/JFK route no longer being upgradeable (they fly this flight 12 to 15 times a year) and both of them take a lot more trips on Delta than that route. And if they are flying international the flagship lounge available to EP's is suppose to be really nice at LAX. Free premium liquor and hot food as opposed to paying for anything drinkable and cookies at LAX SC. Even if AA eliminates free upgrades on that route, they figure on the times they have to pay first or when they fly international in Y, they will get treated a lot better by AA
#545
Suspended
Join Date: Sep 2013
Programs: DL Platinum New Name: KeepClimbingEd
Posts: 125
Well certainly seems that industry consolidation and an improving economy is kicking in.
Question re JFK-LAX/SFO/SEA upgrades. Who will fill the seats now that unlimited complimentary upgrades are going away?
1. Will be the same. Just the mix of DMs will change based on those with certificates who want to use them
2. DL plans to sell more upgrades at the gate, i.e., BE TCON Monetization
3. Non Revs
We should have seen this coming with the announced increased size of EC on these routes.
Question re JFK-LAX/SFO/SEA upgrades. Who will fill the seats now that unlimited complimentary upgrades are going away?
1. Will be the same. Just the mix of DMs will change based on those with certificates who want to use them
2. DL plans to sell more upgrades at the gate, i.e., BE TCON Monetization
3. Non Revs
We should have seen this coming with the announced increased size of EC on these routes.
#546
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Are these DL ones even going to be allowed to transfer to those flying on separate flights from the DL DM? If not, they are even less useful.
#547
Join Date: Jan 2011
Location: NYC
Programs: Delta DM, AA EXP, Hyatt Diamond, HHoners Gold, SPG Gold, National ExecElite, Hertz PC, Avis First
Posts: 204
The one thing going for DL's global upgrades over AA's global upgrades is that DL has a more diversified long-haul transoceanic route network on which the upgrades can be used. Not that it sways me. When 125k status miles are required to get a mere 4 one-way global upgrades, the opportunity cost is too high and the reward to little for me to care about them.
Are these DL ones even going to be allowed to transfer to those flying on separate flights from the DL DM? If not, they are even less useful.
Are these DL ones even going to be allowed to transfer to those flying on separate flights from the DL DM? If not, they are even less useful.
As I said upthread, I'm of the mind that the new Global Upgrades are a major positive step forward for DL. I do think the JFK-LAX/SFO/SEA restrictions are too much… Given the competition on the route, I expect DL will backtrack and allow Regional Upgrades on these flights like UA. If AA follows suit and eliminates comp upgrades when their trans con fleet has fully converted to a comparable product, that will be truly disappointing but also not unexpected.
I am NYC based and this does affect me significantly. I've probably made 40+ trans con flights this year, with the majority of them on DL, and I have sat up front on all of them with upgrades. Starting in March, all of my transcon business will be AA. The 762s are comparable to the 757 recliners in comfort, and their 321s will match or exceed the 76Ws. It should also be noted that AA's EXP transcon upgrade policy has always been better than DL's. AA routinely upgrades at the window on these flights, and there is often advance SWU or miles upgrade availability.
#548
Join Date: Jan 2010
Location: Boston, MA
Programs: DL Diamond, HHonors Diamond, National Executive Elite
Posts: 2,362
The differentiator, of course, is the availability of BusinessElite service. Why not just name the certificates accordingly, then? That is, offer "First/Business Class Upgrades" and "BusinessElite Upgrades" to head off the inevitable confusion. But then, Delta.com can't even get the seat map descriptions correct, hence all the questions on FT about MD88s with flat-bed seats. Come to think of it, Delta should just stop calling the forward cabin "business" on domestically configured aircraft, no matter the route or flight number.
#549
Join Date: Mar 2004
Programs: DL PM, DL MM, Hilton Gold, Marriott Gold, SPG
Posts: 804
I don't think you'll have that option. Miles UG don't go to the gate and you can be pretty certain these seats won't be released before the gate, except to people paying for them.
Obviously you can get them as awards with miles but I don't think that is what you were saying.
Obviously you can get them as awards with miles but I don't think that is what you were saying.
#550
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
A Y,M,B fare is far from cheap on international, and if there are seats up front after the SWU's have cleared, Delta should allow the people willing to pay with the miles for the upgrade to sit up front.
#551
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
For those planning to switch to AA:
I sat in whY on JFK-LAX this past Sunday on AA ... #1 of 0 for the upgrade (nobody got upgraded). The ice storm in DFW may have had a say if people in paid F via DFW were rerouted.
That said, FA came straight up to me and thanked me for flying AA as an EXP, and offered the standard BoB snack/sandwich + drink for every EXP in coach.
A few weeks ago, I was upgraded JFK-LAX on a Sunday evening about 4 hours before the flight (just before it went to airport control). A Gold elite (25K EQM) was sitting next to me as she got upgraded as well using miles (so all EP's must have cleared).
As for the new A321 planes, the J cabin is going for 30 seats to only 20 seats . But the Y cabin is going from 128Y to 72Y (36 E+/36 E-). So there's actually a better ratio for upgrades, combined with the increased frequencies. We'll see how it works.
And for those who want to use miles, 10F is remaining 10F, and AA has great service on LAX-JFK ... Flagship CheckIn for F passengers, Flagship Lounge Access, and 1x1 seating.
I sat in whY on JFK-LAX this past Sunday on AA ... #1 of 0 for the upgrade (nobody got upgraded). The ice storm in DFW may have had a say if people in paid F via DFW were rerouted.
That said, FA came straight up to me and thanked me for flying AA as an EXP, and offered the standard BoB snack/sandwich + drink for every EXP in coach.
A few weeks ago, I was upgraded JFK-LAX on a Sunday evening about 4 hours before the flight (just before it went to airport control). A Gold elite (25K EQM) was sitting next to me as she got upgraded as well using miles (so all EP's must have cleared).
As for the new A321 planes, the J cabin is going for 30 seats to only 20 seats . But the Y cabin is going from 128Y to 72Y (36 E+/36 E-). So there's actually a better ratio for upgrades, combined with the increased frequencies. We'll see how it works.
And for those who want to use miles, 10F is remaining 10F, and AA has great service on LAX-JFK ... Flagship CheckIn for F passengers, Flagship Lounge Access, and 1x1 seating.
#552
Join Date: Jun 2005
Location: SLC
Programs: DL PM,1MM
Posts: 690
Well, although the Hawaii upgrade seems like it's a bonus, there is one snag.
As a large number of flights to HI are 'direct' flights, but they have a stop-over (i.e. MSP-SFO-HNL) those flying the entire route will not be UG eligible -- on either leg!
Just found out myself from @DeltaAssist
As a large number of flights to HI are 'direct' flights, but they have a stop-over (i.e. MSP-SFO-HNL) those flying the entire route will not be UG eligible -- on either leg!
Just found out myself from @DeltaAssist
I hope that's a typo in their chart and it's still K class and higher
#553
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
#554
FlyerTalk Evangelist
Join Date: May 2006
Programs: DL SkyClub Lifer
Posts: 10,000
Well, although the Hawaii upgrade seems like it's a bonus, there is one snag.
As a large number of flights to HI are 'direct' flights, but they have a stop-over (i.e. MSP-SFO-HNL) those flying the entire route will not be UG eligible -- on either leg!
Just found out myself from @DeltaAssist
As a large number of flights to HI are 'direct' flights, but they have a stop-over (i.e. MSP-SFO-HNL) those flying the entire route will not be UG eligible -- on either leg!
Just found out myself from @DeltaAssist
#555
Join Date: Aug 2009
Location: JFK, LGA, EWR
Programs: DL DM, Marriott Plat
Posts: 257
As a PM that does LAX-JFK-LAX about 6 times a year this sucks ... I've been fortunate enough to be upgraded 5/6 times this year ... I like the way this was saved for the end of the year when it's way too late to jump ship for me at least ......