First Delta experience.
#1
Original Poster
Join Date: Jul 2010
Location: UK
Programs: BA Silver, EK Silver, ABP ;)
Posts: 1,631
First Delta experience.
I just completed the first sectors on my first ever Delta flight - LHR-ATL-SDF in Economy Comfort. I thought I'd share a few thoughts. Before now I've mostly travelled long-haul with British Airways, Qantas or Emirates and thought it would be fun to try a new airline.
We were travelling on a fairly newly refurbished 767-300 and the cabin was clean and in very good order. The IFE system was excellent - worked well and had lots of choice. Unfortunately it did add random subtitles to movies - I'm guessing it wasn't just my seat as the man in front of me was watching Superman with Chinese subtitles (he wasn't Chinese!)
Lunch and the hot snack were both very nice, but just too tiny to be filling enough - my partner and I were both really hungry when we landed at ATL. By comparison BA World Traveller Plus (the nearest equivalent of Economy Comfort) serve a Business Class main course as the main element of the meal. This is much more substantial.
The crew were very experienced and the service was very slick. I did have a problem with the stewardess - before lunch I had a rum and ginger ale, and a second one with lunch. On the post-meal bar run I asked for a third.
"That's strong liquor sir, one drink in the air is the equivalent to four on the ground. Are you sure you want another?"
I was in no way intoxicated! I felt like a 14 year old with fake ID. I had the drink! Later on the final tea/coffee/water run I asked for a water. "Have a bit of a headache Sir?" I almost said something quite rude - but restrained myself.
I had a great exit row seat with loads of legroom, but the seat was really hard - needs more padding.
Unfortunately the ATL-SDF flight was delayed by and hour. And then by a further three hours for technical reasons - break problems, then the flight deck crew going over their hours. The cabin crew managed the situation very well with extra refreshments and a friendly smile.
All in all a good flight - but don't offer booze if you're not willing to serve it!
We were travelling on a fairly newly refurbished 767-300 and the cabin was clean and in very good order. The IFE system was excellent - worked well and had lots of choice. Unfortunately it did add random subtitles to movies - I'm guessing it wasn't just my seat as the man in front of me was watching Superman with Chinese subtitles (he wasn't Chinese!)
Lunch and the hot snack were both very nice, but just too tiny to be filling enough - my partner and I were both really hungry when we landed at ATL. By comparison BA World Traveller Plus (the nearest equivalent of Economy Comfort) serve a Business Class main course as the main element of the meal. This is much more substantial.
The crew were very experienced and the service was very slick. I did have a problem with the stewardess - before lunch I had a rum and ginger ale, and a second one with lunch. On the post-meal bar run I asked for a third.
"That's strong liquor sir, one drink in the air is the equivalent to four on the ground. Are you sure you want another?"
I was in no way intoxicated! I felt like a 14 year old with fake ID. I had the drink! Later on the final tea/coffee/water run I asked for a water. "Have a bit of a headache Sir?" I almost said something quite rude - but restrained myself.
I had a great exit row seat with loads of legroom, but the seat was really hard - needs more padding.
Unfortunately the ATL-SDF flight was delayed by and hour. And then by a further three hours for technical reasons - break problems, then the flight deck crew going over their hours. The cabin crew managed the situation very well with extra refreshments and a friendly smile.
All in all a good flight - but don't offer booze if you're not willing to serve it!
#2
Join Date: Jun 2013
Location: NYC
Posts: 938
Your experience with booze on Delta isn't uncommon. I'm still not sure if they do this to save $ or if they are concerned about their liability or if they've just had too much experience with drunks on planes.
On a recent flight NRT->LAX I ordered a woodford and coke before the meal. Then another woodford and coke along w/ some wine during the meal. After meal service was over I asked for another beer and was told she would serve me 'one more for the flight' but only after I promised that I did not/would not take any pills to help me sleep.
I'm 6'7" 240lbs, can handle my booze pretty well and dont like taking meds on flights. On one hand I appreciate the concern, on the other, I paid for my ticket and i was nowhere close to being a problem.
On a recent flight NRT->LAX I ordered a woodford and coke before the meal. Then another woodford and coke along w/ some wine during the meal. After meal service was over I asked for another beer and was told she would serve me 'one more for the flight' but only after I promised that I did not/would not take any pills to help me sleep.
I'm 6'7" 240lbs, can handle my booze pretty well and dont like taking meds on flights. On one hand I appreciate the concern, on the other, I paid for my ticket and i was nowhere close to being a problem.
#3
FlyerTalk Evangelist



Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 21,130
#4
Join Date: Jul 2011
Location: DCA
Programs: AA Plat Pro, UA Silver, DL Silver, Marriott Titanium, Hilton Diamond
Posts: 1,848
Sounds like overall you had a good time. The booze is interesting, as it definitely is a result of an overly-cautious FA. I flew from LAX-LAS in F earlier this year and my seatmate had 2 Woodford and Gingers on the ground, 4 at cruise as he waltzed about the whole cabin, and 2 during descent (the FA was very nice, willing to serve even after initial descent had begun and stating cabin service was discontinued). Needless to say my seatmate was a little happy. When he started to spit in his empty cups, I knew he'd had too much. He ended up using the barf bag (at my suggestion when I saw his face pale) on approach. FAs can go both ways, serve too little and be overly-cautious or have no limits and over-serve.
#5

Join Date: May 2009
Location: PHL
Programs: AA EXP, DL DM HH Gold, Marriot Titanium
Posts: 1,298
Definitely an overly cautious FA, but I would probably send in a complaint online about the smug comment. Honestly, that's just too unprofessional for me. I understand that they've likely seen their fair share of people overindulge in the air, but to treat you like a child is unacceptable.
#6

Join Date: Sep 2002
Location: Orlando, FL, US
Programs: DL-Dirt Medallion;US-Cast Iron Preferred
Posts: 3,617
My experience is that a small percentage of FAs in the US are anti-alcohol in general and take it out on the customers. I have also seen FAs at the other extreme who seemed to want to see me stagger off the plane. One encouraged me to have another glass of wine to "finish the bottle", and then offered to open another one!
#7
Join Date: Jul 2011
Location: DCA
Programs: AA Plat Pro, UA Silver, DL Silver, Marriott Titanium, Hilton Diamond
Posts: 1,848
Definitely an overly cautious FA, but I would probably send in a complaint online about the smug comment. Honestly, that's just too unprofessional for me. I understand that they've likely seen their fair share of people overindulge in the air, but to treat you like a child is unacceptable.
#8
Join Date: May 2003
Location: Maine
Programs: AA Plat, FI Silver, DL alumnus
Posts: 1,432
Not really a fair comparison. WT Plus on BA is a separate cabin with biz class-lite amenities. EC on DL is just a few seats at the front of the coach cabin with minimally enhanced legroom and the occasional (if grudgingly-served in your case) free pass of the liquor cart.
#9
FlyerTalk Evangelist



Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; Hz PC
Posts: 11,174
I cant take this thread seriously. Three posters have suggested diluting Woodford with either ginger or Coke. I know it is a free country but that is ---I am lost for words.
#12


Join Date: Jun 2013
Programs: AA Plat Pro, ex DL Plat, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 1,448
My experience is that a small percentage of FAs in the US are anti-alcohol in general and take it out on the customers. I have also seen FAs at the other extreme who seemed to want to see me stagger off the plane. One encouraged me to have another glass of wine to "finish the bottle", and then offered to open another one!
#13
Join Date: Jul 2011
Location: DCA
Programs: AA Plat Pro, UA Silver, DL Silver, Marriott Titanium, Hilton Diamond
Posts: 1,848
#14



Join Date: May 2013
Location: RMS
Programs: UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 9,408
I usually drink it on the rocks but may switch to neat now that cold weather has finally arrived. I suppose the dilution makes it last longer when you can only get three drinks on an 8 hour TATL.
#15

Join Date: May 2009
Location: PHL
Programs: AA EXP, DL DM HH Gold, Marriot Titanium
Posts: 1,298
Yes, I will similarly have to add some spring water to mine on the 9 hour CDG-DTW I'm on next month since I'll be in EC. Don't want to incur the wrath of the overly vigilant FA.

