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Old Nov 27, 2013 | 7:12 am
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ClubClassCowboy
 
Join Date: Jul 2010
Location: UK
Programs: BA Silver, EK Silver, ABP ;)
Posts: 1,631
First Delta experience.

I just completed the first sectors on my first ever Delta flight - LHR-ATL-SDF in Economy Comfort. I thought I'd share a few thoughts. Before now I've mostly travelled long-haul with British Airways, Qantas or Emirates and thought it would be fun to try a new airline.

We were travelling on a fairly newly refurbished 767-300 and the cabin was clean and in very good order. The IFE system was excellent - worked well and had lots of choice. Unfortunately it did add random subtitles to movies - I'm guessing it wasn't just my seat as the man in front of me was watching Superman with Chinese subtitles (he wasn't Chinese!)

Lunch and the hot snack were both very nice, but just too tiny to be filling enough - my partner and I were both really hungry when we landed at ATL. By comparison BA World Traveller Plus (the nearest equivalent of Economy Comfort) serve a Business Class main course as the main element of the meal. This is much more substantial.

The crew were very experienced and the service was very slick. I did have a problem with the stewardess - before lunch I had a rum and ginger ale, and a second one with lunch. On the post-meal bar run I asked for a third.

"That's strong liquor sir, one drink in the air is the equivalent to four on the ground. Are you sure you want another?"

I was in no way intoxicated! I felt like a 14 year old with fake ID. I had the drink! Later on the final tea/coffee/water run I asked for a water. "Have a bit of a headache Sir?" I almost said something quite rude - but restrained myself.

I had a great exit row seat with loads of legroom, but the seat was really hard - needs more padding.

Unfortunately the ATL-SDF flight was delayed by and hour. And then by a further three hours for technical reasons - break problems, then the flight deck crew going over their hours. The cabin crew managed the situation very well with extra refreshments and a friendly smile.

All in all a good flight - but don't offer booze if you're not willing to serve it!
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