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Old Nov 26, 2013 | 8:26 am
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Delay in Flight Activity Posting

Has anyone else experienced a slight delay in their flight data posting? I flew ATL - GSO on Sunday, arriving at around 6. My flight still hasn't posted on Delta. I know it's only been a couple of days, but I'm so used to my flights posting in 24 hours or less. Anyone else noticing the same thing?

Maybe I'm just extra sensitive because I'll be making Platinum with my trip tomorrow, and it's ironic that my info isn't posting quickly NOW of all times...
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Old Nov 26, 2013 | 8:29 am
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Yes, there have already been about a half dozen threads on the issue. My flights last week took 3 days to post.
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Old Nov 26, 2013 | 8:44 am
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Sorry! I did a quick glance of the first three pages of threads and didn't see it. Apologies for such a grave offense.

I'll also do some digging on Platinum experiences based in Atlanta as the link you posted didn't actually answer my question.
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Old Nov 26, 2013 | 8:50 am
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Same issues here...Flew MSP-TUL on Saturday and the miles didn't post until Monday.

And I can't always find what I'm looking for on FT either, even when I use the search tool, so no worries.
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Old Nov 26, 2013 | 8:52 am
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Thanks Cher905! )
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Old Nov 26, 2013 | 8:59 am
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Originally Posted by Nikki30M
Thanks Cher905! )
Oops! That was supposed to be a smiley.
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Old Nov 26, 2013 | 9:11 am
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I wrote in last week about an MQD posting issue, and I received a response that said they are having issues with SkyMiles posting (especially MQDs). At least for the MQDs, the response said they will be running the script again and updating previous flights.
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Old Nov 26, 2013 | 11:38 am
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One of the current problems seems to be that flight activity is posted fairly quickly but showing 0 miles. A few days later the MQM and RDM appear. That was my experience anyway.
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Old Nov 26, 2013 | 12:05 pm
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Air France delay

It took Delta 16 days to post my Air France trip to India earlier this month. The trip put me over the 125K MQM line so I was keeping an eye on it.

Incidentally, the web site is now showing me at just north of 125K. I called the help line and was told that on Saturday at 1 am, I'll be switched from Platinum to Diamond. I'm flying on Sunday and have not been upgraded on one of my legs, but am hoping my new higher status does the trick.
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Old Nov 26, 2013 | 9:12 pm
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Thanks for the updates everyone! They finally posted about 10 minutes ago. Phew!
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Old Nov 27, 2013 | 7:52 am
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Originally Posted by CarmenOM
One of the current problems seems to be that flight activity is posted fairly quickly but showing 0 miles. A few days later the MQM and RDM appear. That was my experience anyway.
I flew yesterday, and the flight posted as 0 miles. Called and was told that this is a major problem that has generated hundreds of calls. It usually fixes itself after a few days, apparently.

Bruce
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Old Nov 27, 2013 | 8:03 am
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Originally Posted by gsiskind
It took Delta 16 days to post my Air France trip to India earlier this month. The trip put me over the 125K MQM line so I was keeping an eye on it.

Incidentally, the web site is now showing me at just north of 125K. I called the help line and was told that on Saturday at 1 am, I'll be switched from Platinum to Diamond. I'm flying on Sunday and have not been upgraded on one of my legs, but am hoping my new higher status does the trick.
My Air France flight from Nov 8 still hasn't posted. Did you follow-up with Delta or did it post with no prompting on your end?
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Old Nov 27, 2013 | 8:20 am
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I have first class flights from LAX to ATL to BNA from November 12th that still show 0 miles. I have called and emailed Delta on this 4 times and each time they promise an update within 24-48 hours. I had 3 other flights that were also messed up (Nov. 6th, 18th and 19th) but they fixed each of those. This particular flight they cannot seem to get fixed.

I started flying Delta again in September and will reach platinum next week (if I can get my flights counted) I spoke with a supervisor who advised me to call back in once I cross the threshold and that they will validate and bump up my status regardless of whether the miles are posted once I hit the PM threshold.
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Old Nov 27, 2013 | 11:07 am
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Originally Posted by labjr1
I have first class flights from LAX to ATL to BNA from November 12th that still show 0 miles. I have called and emailed Delta on this 4 times and each time they promise an update within 24-48 hours. I had 3 other flights that were also messed up (Nov. 6th, 18th and 19th) but they fixed each of those. This particular flight they cannot seem to get fixed.

I started flying Delta again in September and will reach platinum next week (if I can get my flights counted) I spoke with a supervisor who advised me to call back in once I cross the threshold and that they will validate and bump up my status regardless of whether the miles are posted once I hit the PM threshold.
In addition to emails/phone calls also tweet @DeltaAssist. Took me 4 emails and 4 tweets/DMs to resolve my last flight.

It seems to me that I rarely had troubles with miles posting until recently. On my last trip my flights were posted before I even completed the trip so apparently they made some change that broke one of the things that was working well previously, at least for me. Wish they'd just restore it back to the way it was.
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Old Nov 28, 2013 | 6:09 am
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Originally Posted by bdschobel
I flew yesterday, and the flight posted as 0 miles. Called and was told that this is a major problem that has generated hundreds of calls. It usually fixes itself after a few days, apparently.
Problem fixed overnight.

Bruce
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