Originally Posted by
labjr1
I have first class flights from LAX to ATL to BNA from November 12th that still show 0 miles. I have called and emailed Delta on this 4 times and each time they promise an update within 24-48 hours. I had 3 other flights that were also messed up (Nov. 6th, 18th and 19th) but they fixed each of those. This particular flight they cannot seem to get fixed.
I started flying Delta again in September and will reach platinum next week (if I can get my flights counted) I spoke with a supervisor who advised me to call back in once I cross the threshold and that they will validate and bump up my status regardless of whether the miles are posted once I hit the PM threshold.
In addition to emails/phone calls also tweet @DeltaAssist. Took me 4 emails and 4 tweets/DMs to resolve my last flight.
It seems to me that I rarely had troubles with miles posting until recently. On my last trip my flights were posted before I even completed the trip so apparently they made some change that broke one of the things that was working well previously, at least for me. Wish they'd just restore it back to the way it was.