PM Welcome packet - when does it arrive?
Nov 19, 2013 | 9:54 am
#1
Original Poster
Join Date: Jul 2013
Programs: DL PM
Posts: 65
PM Welcome packet - when does it arrive?
Hi FT-
I made PM some weeks ago (mid-October), but have yet to receive a "Welcome to Platinum" packet like I did for FO and GM. Those arrived within 10-14 days or so, as I recall.
An office-mate (who is a more seasoned traveler than I), suggested that I may be unlikely to get a new packet (and thus a new SM card) because it's nearing the end of the year.
Anyone have any experience with whether a packet will arrive/when? Should I just give up and request a new SM card directly?
Cheers!
I made PM some weeks ago (mid-October), but have yet to receive a "Welcome to Platinum" packet like I did for FO and GM. Those arrived within 10-14 days or so, as I recall.
An office-mate (who is a more seasoned traveler than I), suggested that I may be unlikely to get a new packet (and thus a new SM card) because it's nearing the end of the year.
Anyone have any experience with whether a packet will arrive/when? Should I just give up and request a new SM card directly?
Cheers!
Nov 19, 2013 | 10:25 am
#2
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,928
Hi FT-
I made PM some weeks ago (mid-October), but have yet to receive a "Welcome to Platinum" packet like I did for FO and GM. Those arrived within 10-14 days or so, as I recall.
An office-mate (who is a more seasoned traveler than I), suggested that I may be unlikely to get a new packet (and thus a new SM card) because it's nearing the end of the year.
Anyone have any experience with whether a packet will arrive/when? Should I just give up and request a new SM card directly?
Cheers!
I made PM some weeks ago (mid-October), but have yet to receive a "Welcome to Platinum" packet like I did for FO and GM. Those arrived within 10-14 days or so, as I recall.
An office-mate (who is a more seasoned traveler than I), suggested that I may be unlikely to get a new packet (and thus a new SM card) because it's nearing the end of the year.
Anyone have any experience with whether a packet will arrive/when? Should I just give up and request a new SM card directly?
Cheers!
Nov 19, 2013 | 1:10 pm
#8
Join Date: Feb 2013
Location: No longer in MSP; now in Olympia, WA USA
Programs: Aeromexico Titanio, Hilton HHonors Diamond, Marriott Bonvoy Titanium, Chase, Amex
Posts: 547
my experience was that both silver and gold took exactly a month to get to me; platinum and diamond took 2 weeks to get to me. I know they usually try to "rush" the Platinum and Diamond packs but technically they still have 4-8 weeks to get to you.
Nov 19, 2013 | 5:50 pm
#9
Join Date: Mar 2013
Location: PVU, SLC
Programs: DL Pork Medallion, PP, GE
Posts: 1,656
You guys got an FO packet? I never got one, and it's been well over 6 months. I just assumed since my Customer Value Score is 0, I meant nothing to DL and wouldn't get it until next year. I just hit GM, so it'll be interesting to see if I'll get anything for that.
Nov 19, 2013 | 7:47 pm
#10
Original Poster
Join Date: Jul 2013
Programs: DL PM
Posts: 65
To be fair, it was a pretty worthless packet at FO (no HOOUs) - just the new SM card and some promotional material.
Nov 19, 2013 | 8:26 pm
#11
Join Date: Mar 2013
Location: PVU, SLC
Programs: DL Pork Medallion, PP, GE
Posts: 1,656
Nov 19, 2013 | 8:35 pm
#12
Join Date: May 2013
Location: RMS
Programs: UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 9,408
Nov 20, 2013 | 4:31 am
#14
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,928
My GM packet, which came in around November '12 I think, had (I believe) four HOOUs.
My PM packet arrived last month, I can't remember how many HOOUs were in it. Besides that, there were a couple of JWD certs, the PM card for my wallet, two luggage tags, and some promo literature.
Nov 20, 2013 | 7:15 am
#15
Join Date: Apr 2013
Location: FLL ✈ ZRH ✈ MSP ✈✈✈✈
Programs: AMEX DL Reserve ✈ DL Diamond Medallion ✈ Marriott ✈ NWA
Posts: 156
I made PM on October 23, 2013.
As of today I have not received a e-mail that says "Welcome to PM Status"
like i did when I got Silver and Gold status.
Plus I still have not received a packet in the mail (PM luggage tags, PM card, etc in the mail and it's been 1 month).
I looked at my DL Account and it shows me PM. I called DL and she says she shows me PM, but doesn't know why I have not received anything yet.
As of today I have not received a e-mail that says "Welcome to PM Status"
like i did when I got Silver and Gold status.
Plus I still have not received a packet in the mail (PM luggage tags, PM card, etc in the mail and it's been 1 month).
I looked at my DL Account and it shows me PM. I called DL and she says she shows me PM, but doesn't know why I have not received anything yet.