Flight changes permitted after schedule changes
#1
Original Poster
Join Date: Mar 2008
Programs: DL DM, SPG Plat
Posts: 696
Flight changes permitted after schedule changes
I have a set of 4 award tickets (for my family, I'm not flying), and there was a schedule change of about 1.5 hours.
The website is allowing us to change flights without charge because of this, but it isn't offering the flights I want. I don't /need/ these changes, but I was hoping we'd be able to arrange for an "extended layover" in a hub.
Basically, they have been booked on
AAA-MSP-BBB
And I'd like them to go AAA-SEA-BBB.
AAA-SEA-BBB is a valid routing, and dl.com gives me options for this routing, but it is giving me either two AM flights, or two PM flights. I'd like to fly AM -> SEA (watch mariners game) -> BBB, and would be able to do that if we took the AM flight to SEA, and then a redeye to BBB.
I'm not sure if it's just not offering it to me because it thinks nobody wants an 7 hour layover, or if it's not offering it to me because it's no longer a valid connection?
Thx for advice. I guess I could call, but wanted to have some idea what to expect first.
The website is allowing us to change flights without charge because of this, but it isn't offering the flights I want. I don't /need/ these changes, but I was hoping we'd be able to arrange for an "extended layover" in a hub.
Basically, they have been booked on
AAA-MSP-BBB
And I'd like them to go AAA-SEA-BBB.
AAA-SEA-BBB is a valid routing, and dl.com gives me options for this routing, but it is giving me either two AM flights, or two PM flights. I'd like to fly AM -> SEA (watch mariners game) -> BBB, and would be able to do that if we took the AM flight to SEA, and then a redeye to BBB.
I'm not sure if it's just not offering it to me because it thinks nobody wants an 7 hour layover, or if it's not offering it to me because it's no longer a valid connection?
Thx for advice. I guess I could call, but wanted to have some idea what to expect first.
#3
Join Date: Jun 2012
Location: Michigan
Programs: DL PM
Posts: 855
Domestic layovers are limited to 4 hours or the next available flight, whichever is shorter. That is why delta.com won't show it to you. Domestic award tickets do allow stopovers on a valid routing but I don't know if they'll let you change your tickets to include a stopover because of a schedule change. Others here have a lot of experience changing award tickets so hopefully some of them will chime in.
#4
Original Poster
Join Date: Mar 2008
Programs: DL DM, SPG Plat
Posts: 696
Domestic layovers are limited to 4 hours or the next available flight, whichever is shorter. That is why delta.com won't show it to you. Domestic award tickets do allow stopovers on a valid routing but I don't know if they'll let you change your tickets to include a stopover because of a schedule change. Others here have a lot of experience changing award tickets so hopefully some of them will chime in.
Is there some way to get the fare rules for a ticket? The receipt doesn't seem to show them.