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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old Apr 11, 2013, 11:08 am
  #91  
 
Join Date: Mar 2011
Location: BNA/LAX/BWI/SZX/SIN
Posts: 649
I would be clocking in nearly 90k MQMs this year - as a college student, no less - and I don't like my loyalty taken for a ride.

I will be tapering off DL, and returning to Singapore Airlines as far as I can, since I will be based in SIN for the next few months. THANK GOD.
currentjer is offline  
Old Apr 11, 2013, 11:09 am
  #92  
 
Join Date: Jun 2006
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Originally Posted by bennos
Old SDC was a fantastic tool to get me home earlier when work ended before expected. (And yes, I even SDC'd from more expensive flights to less expensive flights!)

New SDC does not get me home earlier, and is too ******* complicated to try to understand (much like MQD, actually). (Sorry, I'm not going to the airport several hours early to play the standby game for a middle seat on a 5 hour TCON flight. The major benefit of SDC was the Confirmed part of it.)

New SDC makes me care even less about sticking with DL after this year.



+1 to this. I don't understand companies that think people can't see right through "being on message" or like being talked to in a heavily scripted matter. Ugh, it's like trying to talk to Verizon customer service
I agree - give me a few months to get used to the idea (they actually sort of got this right with MQD). As a consultant I know they have been working on this in the background for a LONG time if it is going in on the 23rd - but they also didn't want to risk losing revenue in advance.

For the person who said "yes another one gone" - even jokingly. Yes one gone at least in part who has been a loyal Delta flyer from a young age. In my business we always encourage businesses to look at lifetime value and I have just hit in the last 3-5 years my prime spending years...now Delta will lose out on a larger porition of that spend because I won't have the flexibility I need day to day.
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Old Apr 11, 2013, 11:10 am
  #93  
 
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This is interesting wording from the website

You can only be rebooked in the same class of service as your original flight. (To me the same class of service is Economy or First Class)

But Dwayne mentions Booking class VXTUL etc
MNAudiS4 is offline  
Old Apr 11, 2013, 11:17 am
  #94  
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So let me get this straight? Diamond Medallions will be required to spend $12,500 on DL 006 stock flights + fly 50,000 EQM over the next highest elite level but now they need to pay $50, the same as a non-member to SDC 3+ hours before a flight (plus same fare class has to be avil)? What about Loyalty?

Sounds like Delta has finally united the Business Flyers and the gamers in something they can agree is a poor decision.

The irony is that the $50 fee doesn't even count towards the $12,500! Who in loyalty comes up with this stuff?
itsaboutthejourney is offline  
Old Apr 11, 2013, 11:18 am
  #95  
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Originally Posted by MNAudiS4
This is interesting wording from the website

You can only be rebooked in the same class of service as your original flight. (To me the same class of service is Economy or First Class)

But Dwayne mentions Booking class VXTUL etc
As usual, delta.dumb is just that... They say class of service but it should say fare class.
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Old Apr 11, 2013, 11:21 am
  #96  
 
Join Date: Nov 2000
Location: Minnetonka, MN, USA
Programs: DL Diamond 2MM, AA ExPlt
Posts: 938
I agree this is really disappointing and guts the SDC program for me (I never used it to game the system, simply when my schedule changed). This on top of the other 'enhancements' really does make one question showing DL any loyalty.... I already have 35k EQMS this year on AAnother airline and glad I do.
cliburn is offline  
Old Apr 11, 2013, 11:23 am
  #97  
 
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
Originally Posted by SkyTeam777
They all have US (and soon AA) with often similar frequencies to CLT.
WRONG!

Looking at flights today only..

CHA > CLT--US has 2 flights today (6, 8AM departure) vs DL has 9 flights 6am to 5:30pm CHA > ATL

BHM >CLT US has 4x flights vs DL has 10 flights. BHM > ATL
mridley2 is offline  
Old Apr 11, 2013, 11:36 am
  #98  
 
Join Date: Feb 2011
Location: Somewhere above the Mason-Dixon
Programs: DL Ham Samich
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Aaaannnnndddd I'm outtttta here!

But seriously, all of the new changes had been irking me the entire year so I went from 104,000 MQMs last year to only 3002 this year so far (MSP-MIA RT). I'm glad I held off on booking all of my travels, because I will be leaving now.
RFDMinnesota is offline  
Old Apr 11, 2013, 11:37 am
  #99  
 
Join Date: Dec 2012
Posts: 142
I wonder if people who consult at Delta will be allowed to expense the $50 back as a travel cost?

Last edited by Loquascious; Apr 11, 2013 at 11:49 am
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Old Apr 11, 2013, 11:51 am
  #100  
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Originally Posted by mridley2
WRONG!

Looking at flights today only..

CHA > CLT--US has 2 flights today (6, 8AM departure) vs DL has 9 flights 6am to 5:30pm CHA > ATL

BHM >CLT US has 4x flights vs DL has 10 flights. BHM > ATL
No, it's YOU who is WRONG.
For tomorrow (Friday), US has 6 flights on CHA-CLT:
5:22 AM
8:07 AM
12:20 PM
4:01 PM
5:39 PM
8:10 PM

For next Thursday, CHA-CLT has the same 6 flights.
5:22 AM
8:07 AM
12:23 PM
4:01 PM
5:39 PM
8:10 PM


Use "Flight Schedules" instead of "Flight Status" next time before trying to make a point about Flight Schedules. I put in "Flight Status" and it only returned the same two flights you had. This did not seem right - only two flights a day, leaving within a short period of each other. So I used "Flight Schedules" and it pulled up the 6 flights I have (plus an option through DCA, which, I'm not counting).

EDIT: I also looked at BHM-CLT Flight Schedules. For tomorrow, 7 flights on US from 6 am up to 7 pm. Not 4.

Last edited by FlyDeltaJets87; Apr 11, 2013 at 12:08 pm
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Old Apr 11, 2013, 12:00 pm
  #101  
 
Join Date: Dec 2008
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Originally Posted by itsaboutthejourney
The irony is that the $50 fee doesn't even count towards the $12,500! Who in loyalty comes up with this stuff?
The people who realize advertising $12,500 in spend is better than advertising the ~$15,000 you'll actually need to spend to have $12,500 in spend. You know, assuming you ticket everything on 006 stock and you don't have flights with unusually high taxes.

bennos is offline  
Old Apr 11, 2013, 12:18 pm
  #102  
 
Join Date: Dec 2010
Location: Washington, DC
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Bottom line, don't count on SDC as a benefit anymore. Yes it's technically there, but it's going to be very difficult to use.

As a DCA based flyer I am watching AA/US closely to see if eventually going back to AA will be worth it. It would be nice if DL could show their loyal flyers some love these days.
DCAproducer is offline  
Old Apr 11, 2013, 12:34 pm
  #103  
 
Join Date: Apr 2013
Posts: 1
Originally Posted by mersk862
That's mentioned in the link provided:
I think the issue they are referring to is if you have a 12:45AM flight Tuesday morning, you still can't same day confirm to the 10:45PM flight Monday night (s hours prior to your original thread).

The text you highlight just mean that if you have a 9am flight on Tuesday you can same day confirm to the 12:45am flight on Wednesday morning
Michael Fancher is offline  
Old Apr 11, 2013, 12:42 pm
  #104  
fti
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Originally Posted by MNAudiS4
This is interesting wording from the website

You can only be rebooked in the same class of service as your original flight. (To me the same class of service is Economy or First Class)

But Dwayne mentions Booking class VXTUL etc
It might be confusing to some but it is correct.

Economy/first are the same CABIN which is different than the same class of service (which is indicated by a letter). This is standard industry jargon.
fti is offline  
Old Apr 11, 2013, 12:48 pm
  #105  
 
Join Date: Nov 2010
Location: BDL/HPN/JFK/FLL
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Posts: 1,051
Originally Posted by DCAproducer
As a DCA based flyer I am watching AA/US closely to see if eventually going back to AA will be worth it. It would be nice if DL could show their loyal flyers some love these days.
Same story in the NY Metro*... It would also add HVN to the list of options.

Kind of sad considering the billions of dollars they waste trying to woo us, only to pull one of the benefits that costs the airline almost nothing and means a lot to business travelers!

*Though at this point Southwest is getting competitive for the PM and under flyer- it's not like we get upgrades on longer flights anyhow.
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