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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old May 7, 2013, 11:56 am
  #796  
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This seems to contradict what the person was told by DL. However, even if what DL said is correct, I would be surprised if very many GAs do it that way within the next year or two. I think the best we can hope for is that FC SDS clears before gate upgrades are done.
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Old May 7, 2013, 12:52 pm
  #797  
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Yup, I agree. Otherwise, the statement from DL renders changes on flights in F almost extinct.
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Old May 7, 2013, 1:48 pm
  #798  
 
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It is my understanding from what was told to me by what seemed to be a legacy DL employee, that if you are SDS and there are seats available the order will be to clear FC purchased tickets first. However, if I purchase an A fare then I would clear in coach prior to upgrades or another DM who purchased a coach ticket but would be placed on the upgrade list with everyone else. Because I paid more for my "upfare" ticket i should be fairly high on the list and could possibly get to sit up front. At the end of the day i would rather get home early and be with my family than ride up front later with a stranger.
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Old May 7, 2013, 1:57 pm
  #799  
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I'd rather sit in the class I paid for and not be told no when the earlier flight I want to switch to is F2P1A0G0 and I'm holding an A ticket.
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Old May 7, 2013, 2:16 pm
  #800  
 
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I totally agree! I think if I paid the extra money for the upgrade "A" fare i should take priority over someone waiting on a free upgrade no mater how I got on the flight. I was told the SDC policy change was caused by PM and DM booking flights at times they never intended to fly to save money. Typically the early or late flight and then using SDC to fly at more reasonable times. This would make it difficult to fill these flights and they were losing revenue.
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Old May 7, 2013, 3:58 pm
  #801  
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Originally Posted by FlyRod
It is my understanding from what was told to me by what seemed to be a legacy DL employee, that if you are SDS and there are seats available the order will be to clear FC purchased tickets first. However, if I purchase an A fare then I would clear in coach prior to upgrades or another DM who purchased a coach ticket but would be placed on the upgrade list with everyone else. Because I paid more for my "upfare" ticket i should be fairly high on the list and could possibly get to sit up front. At the end of the day i would rather get home early and be with my family than ride up front later with a stranger.
Where does A appear in the priority listing of fares for free upgrades? I've always seen DL published statements as specifying how Y is treated and then B M etc. In order. It wouldn't surprise me if A fares were entered into upgrade wait lists based on the underlying fare code which is likely to be something like Q K or U.
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Old May 7, 2013, 4:04 pm
  #802  
 
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Originally Posted by rylan
I'd rather sit in the class I paid for and not be told no when the earlier flight I want to switch to is F2P1A0G0 and I'm holding an A ticket.
+1. Thanks for keeping us focused on the prize and how much of a devaluation that has occured as we now talking about when we clear for F doing SDS on a A/G fare... Wow
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Old May 7, 2013, 4:13 pm
  #803  
 
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I got a new one...this weekend I SDC'd to a different flight (had to use the old style because of the lack of inventory, fortunately it was booked before the change)

Had no issues with the transfer and was listed as #3 on the upgrade list with 9 seats available.

Am sitting at the gate and notice that numbers 1, 2, & 4 get upgraded, but not me. Obviously that makes me number 1 on the list. Few minutes later numbers 2-7 get upgraded and FlyAO2 remains at #1. Basically my upgrade was skipped and the next 6 people got upgraded.

Gate Agent had no idea what happened, nor seemed to care. Sent DL an email, they responded back with something that made no sense.

This is a new one for me.
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Old May 7, 2013, 4:18 pm
  #804  
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Originally Posted by FlyAO2
I got a new one...this weekend I SDC'd to a different flight (had to use the old style because of the lack of inventory, fortunately it was booked before the change)

Had no issues with the transfer and was listed as #3 on the upgrade list with 9 seats available.

Am sitting at the gate and notice that numbers 1, 2, & 4 get upgraded, but not me. Obviously that makes me number 1 on the list. Few minutes later numbers 2-7 get upgraded and FlyAO2 remains at #1. Basically my upgrade was skipped and the next 6 people got upgraded.

Gate Agent had no idea what happened, nor seemed to care. Sent DL an email, they responded back with something that made no sense.

This is a new one for me.
I would have insisted on a redcoat as soon as I noticed #4 getting my upgrade. Were you watching the DL app or GIDS?
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Old May 7, 2013, 4:23 pm
  #805  
 
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Originally Posted by FlyRod
I totally agree! I think if I paid the extra money for the upgrade "A" fare i should take priority over someone waiting on a free upgrade no mater how I got on the flight. I was told the SDC policy change was caused by PM and DM booking flights at times they never intended to fly to save money. Typically the early or late flight and then using SDC to fly at more reasonable times. This would make it difficult to fill these flights and they were losing revenue.
One could argue you are trying to do the same thing. Get on a flight where the A fare was more expensive than your original flight.
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Old May 7, 2013, 6:52 pm
  #806  
 
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Originally Posted by MSPeconomist
I would have insisted on a redcoat as soon as I noticed #4 getting my upgrade. Were you watching the DL app or GIDS?
The first 3 cleared (i.e. 1,2 & 4) I saw on the app...then I walked to the gate and saw the rest on GIDS
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Old May 8, 2013, 5:15 am
  #807  
 
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Originally Posted by BusTrav8yrs
One could argue you are trying to do the same thing. Get on a flight where the A fare was more expensive than your original flight.
Actually I only SDC to take the first flight I can on to get back home. I would argue that I should get the seat before someone gets it for free. The A fare is almost always more than coach fares so I would argue in most cases i paid more therefore deserve more service regardless of status.
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Old May 8, 2013, 5:27 am
  #808  
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Originally Posted by FlyRod
I was told the SDC policy change was caused by PM and DM booking flights at times they never intended to fly to save money. Typically the early or late flight and then using SDC to fly at more reasonable times. This would make it difficult to fill these flights and they were losing revenue.
Pretty typical for someone at DL to blame the PM/DM "gamers" when that is a miniscule amount of pax. As mentioned, the real reason is a pure ham sandwich money grab. Anything else is just smoke and mirrors to try to hide the truth
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Old May 8, 2013, 6:08 am
  #809  
 
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Originally Posted by rylan
Pretty typical for someone at DL to blame the PM/DM "gamers" when that is a miniscule amount of pax. As mentioned, the real reason is a pure ham sandwich money grab. Anything else is just smoke and mirrors to try to hide the truth
OMT have us (FF's) arguing, bickering and blaming each other rather than the the real culprits = DL Corp....

It's always somebody's "fault" from these guys! "But it's the right thing", puke!
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Old May 8, 2013, 6:38 am
  #810  
 
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Originally Posted by rylan
Pretty typical for someone at DL to blame the PM/DM "gamers" when that is a miniscule amount of pax. As mentioned, the real reason is a pure ham sandwich money grab. Anything else is just smoke and mirrors to try to hide the truth
What's really bad about this is think the impression of Delta's most frequent flyers it gives the agents, that Delta's most frequent fliers are just there to take advantage of Delta. Wow.
TrojanTraveler is offline  


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