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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old Dec 27, 2018, 5:20 pm
  #3796  
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Also can hope.theres a delay. Once it gets published that gives agents a reason to make change. Also pay attention to the inbound flight for his flight. If it's delayed to point you know it's not going to make scheduled departure, call.
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Old Dec 27, 2018, 5:38 pm
  #3797  
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Originally Posted by flyerCO
Also can hope.theres a delay. Once it gets published that gives agents a reason to make change. Also pay attention to the inbound flight for his flight. If it's delayed to point you know it's not going to make scheduled departure, call.
this applies to BOTH flights
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Old Dec 27, 2018, 5:39 pm
  #3798  
 
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Originally Posted by OHDL1
No BS. Rule is clear.....changing from connecting to direct is not allowed. What he might hope for is the MCO/ATL flight to be oversold and volunteer if they will put him on the direct....won't hurt to try.
thank you!!! I was trying to find it and could not so I guess we will be arriving at separate times or hoping for oversell!
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Old Dec 27, 2018, 5:40 pm
  #3799  
 
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Originally Posted by jrl767

this applies to BOTH flights
EXCELLENT suggestion. This form is awesome!
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Old Dec 27, 2018, 6:50 pm
  #3800  
 
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Show up to the airport early, You mght find an agent willing to do it. I've had success recently doing it form ORD to JFK vs ORD ATL JFK
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Old Dec 28, 2018, 9:00 am
  #3801  
 
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Just a little feedback. Got to the airport early and sure enough his flight was delayed. Called the gold line and they moved him to my flight and in first class. Worked out well!

thanks all for the suggestions! It worked well for me!
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Old Dec 28, 2018, 10:44 am
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Originally Posted by HWGeeks
Show up to the airport early, You mght find an agent willing to do it. I've had success recently doing it form ORD to JFK vs ORD ATL JFK
It seems like they keep taking the ability to make such rule restricted changes away from most purple and grey agents in non-irrops. They frequently claim having to call in and hilariously just tell the person on the support line what to do (even exchange, etc)

Red Coats/PSAs, and OSMs dressed in the purple/grey uniform (which sometimes they do to work the ticket counter) can definitely do it, as well as anyone trained in manual reissue.

But just know it is against the rules so you should ask very nicely but be prepared to take no for an answer.

I asked nicely at JFK for JFK-SFO instead of JFK-DTW-SFO cause I was exhausted. Support line that the check in agent called wanted like ~20K more miles.

The check in agent disconnected and said, let me ask a Red Coat. Called one over and a few minutes later had a BP for JFK-SFO; I didn't say anything besides "thank you" and advising them not to do it if it would get them in hot water, but they said it was no problem (only time in recent memory I have asked for a connection to nonstop change).
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Old Dec 28, 2018, 11:19 am
  #3803  
 
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My first SDC experience was yesterday and it worked out great. Had a DFW-LAX nonstop in First (A) and turned it into DFW-ATL-LAX which booked into Full F thus giving me 200% MQM vs. 150% MQM on the A fare. Much better than SDC on AA.
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Old Dec 28, 2018, 2:19 pm
  #3804  
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Originally Posted by MCI777
My first SDC experience was yesterday and it worked out great. Had a DFW-LAX nonstop in First (A) and turned it into DFW-ATL-LAX which booked into Full F thus giving me 200% MQM vs. 150% MQM on the A fare. Much better than SDC on AA.
It may get rebooked into F fare clasd but you'll still earn based on what fare class you paid.
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Old Dec 28, 2018, 2:38 pm
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Originally Posted by flyerCO
It may get rebooked into F fare clasd but you'll still earn based on what fare class you paid.
It depends.
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Old Dec 28, 2018, 3:09 pm
  #3806  
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Originally Posted by flyerCO
It may get rebooked into F fare clasd but you'll still earn based on what fare class you paid.
well...maybe
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Old Dec 28, 2018, 3:21 pm
  #3807  
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Originally Posted by pvn
well...maybe
yes...it might post that way. However it's not meant to. Don't want people thinking it's how it should work.
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Old Dec 28, 2018, 3:27 pm
  #3808  
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right, by the book it should post according to paid bucket.

in practice, I'm about.... 50/50.
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Old Dec 28, 2018, 4:55 pm
  #3809  
 
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Originally Posted by joelzme
Just a little feedback. Got to the airport early and sure enough his flight was delayed. Called the gold line and they moved him to my flight and in first class. Worked out well!

thanks all for the suggestions! It worked well for me!
So glad this worked out for you both.

Same day changes is one area where DL and AA lag far behind UA in terms of customer friendliness.
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Old Dec 29, 2018, 11:48 am
  #3810  
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Originally Posted by Air Houston


So glad this worked out for you both.

Same day changes is one area where DL and AA lag far behind UA in terms of customer friendliness.
Placing DL and AA together here is a disservice . AA truly lags behind. DL/UA each have pluses and minuses, but are close enough .
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