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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
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Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old Sep 6, 2016, 10:43 am
  #2731  
 
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Originally Posted by flyerCO
The policy is clear if you get the full thing. It's supposed to be a valid routing for the fare. Practically though most times it doesn't matter.
I'm not sure what you mean when you say "if you get the full thing."

We had an in depth discussion regarding the actual rules and contradictions between the SDC Rules and the Fare Rules earlier in the thread. Long story short, it depends on which set of rules takes priority (i.e. portions of the SDC rules are contradicted by the Fare Rules, but the SDC rules take priority in those instances).
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Old Sep 6, 2016, 10:57 am
  #2732  
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Originally Posted by ATLawyer
I'm not sure what you mean when you say "if you get the full thing."

We had an in depth discussion regarding the actual rules and contradictions between the SDC Rules and the Fare Rules earlier in the thread. Long story short, it depends on which set of rules takes priority (i.e. portions of the SDC rules are contradicted by the Fare Rules, but the SDC rules take priority in those instances).
If you get the full SDC policy it states that SDC is only allowed to routes allowed by the fare. I believe an excerpt is posted earlier in the thread.

BTW I used to agree with you and argued exactly what you're saying. Then someone posted the full policy section and proved that was wrong.
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Old Sep 6, 2016, 11:38 am
  #2733  
 
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Originally Posted by flyerCO
If you get the full SDC policy it states that SDC is only allowed to routes allowed by the fare. I believe an excerpt is posted earlier in the thread.

BTW I used to agree with you and argued exactly what you're saying. Then someone posted the full policy section and proved that was wrong.
I must have missed this post...
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Old Sep 6, 2016, 11:52 am
  #2734  
 
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Originally Posted by MSPeconomist
It's supposed to work only if the new routing is legal for your fare.

From MSP, I see a lot of fares that are valid only for nonstops.
True, and in both cases it was indeed a legal routing for the fare. Though, both ways there was one segment with a continuing international flight number, so the agents had to do "even exchanges" or "manual reissues" to align with the J subfares instead of F.
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Old Sep 6, 2016, 12:03 pm
  #2735  
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Originally Posted by ATLawyer
I'm not sure what you mean when you say "if you get the full thing."

We had an in depth discussion regarding the actual rules and contradictions between the SDC Rules and the Fare Rules earlier in the thread. Long story short, it depends on which set of rules takes priority (i.e. portions of the SDC rules are contradicted by the Fare Rules, but the SDC rules take priority in those instances).
Originally Posted by flyerCO
If you get the full SDC policy it states that SDC is only allowed to routes allowed by the fare. I believe an excerpt is posted earlier in the thread.

BTW I used to agree with you and argued exactly what you're saying. Then someone posted the full policy section and proved that was wrong.
I wonder if you're both thinking of the discussion we at post #2635 et seq.

although, I'm not sure you (ATLawyer) directly replied to the point I raised:

Originally Posted by Zorak
Fair enough. Although maybe the case could be made that, even if you accept that the general SDC rules as published here http://www.delta.com/content/www/en_...l-changes.html override more specific fare rules when they are in conflict, there is no such override concerning routings.
i.e. I don't believe there is anything in the SDC T&C that expressly permits arbitrary routings, hence on this specific point there is no override and therefore in the cited fare rules example (D) would still control.
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Old Sep 6, 2016, 12:15 pm
  #2736  
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Originally Posted by Zorak
I wonder if you're both thinking of the discussion we at post #2635 et seq.

although, I'm not sure you (ATLawyer) directly replied to the point I raised:



i.e. I don't believe there is anything in the SDC T&C that expressly permits arbitrary routings, hence on this specific point there is no override and therefore in the cited fare rules example (D) would still control.
< LoungeTM-style break >
for a software engineer, you sure sound like a lawyer sometimes
< /break >
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Old Sep 6, 2016, 12:19 pm
  #2737  
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Originally Posted by jrl767
< LoungeTM-style break >
for a software engineer, you sure sound like a lawyer sometimes
< /break >
Some of my best friends are lawyers...

NTTAWWT
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Old Sep 6, 2016, 12:21 pm
  #2738  
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Originally Posted by Zorak

i.e. I don't believe there is anything in the SDC T&C that expressly permits arbitrary routings, hence on this specific point there is no override and therefore in the cited fare rules example (D) would still control.
It is actually mentioned in the contract of carriage --

"D. The new flight(s) must be for the same origin/destination; a change from nonstop to connecting flights is allowed only if the connecting point is permitted based on the fare rules;"

Now, having a paid FC ticket clearly waives requirement "E. The same booking class as the original flight must be available on the new flight(s)", but I see no reason to believe it also waives requirement D (nor any of the other requirements for SDC).

Last edited by xliioper; Sep 6, 2016 at 12:29 pm
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Old Sep 6, 2016, 12:46 pm
  #2739  
 
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Originally Posted by LBJ
It is actually mentioned in the contract of carriage --

"D. The new flight(s) must be for the same origin/destination; a change from nonstop to connecting flights is allowed only if the connecting point is permitted based on the fare rules;"

Now, having a paid FC ticket clearly waives requirement "E. The same booking class as the original flight must be available on the new flight(s)", but I see no reason to believe it also waives requirement D (nor any of the other requirements for SDC).
Although that does only apply to nonstop to connecting. Doesn't say that connecting points must be valid when changing connection to connection.

Regarding Zorak's point, correct, there is no explicit grant allowing an arbitrary routing similar to other situations where the SDC rules trump conflicts in the Fare Rules/CoC. Although I read the following phrase as pretty broad "[i]f you have a premium cabin fare, -- including Delta One™, First and Business Class -- you may make a same-day confirmed change as long as a seat is available in the premium cabin."

If there is a seat, you get it. Seems like a broad grant. Although I agree I think they will say no to SFO-LAX SDC SFO-JFK-LAX.

Finally, I didn't notice this previously... "If you are traveling in Delta Comfort+ on a W fare, you may make a same-day confirmed change as long as a seat is available in Delta Comfort+. If there is not a seat available in Delta Comfort+, you may be eligible to Same Day Confirm in a Main Cabin seat in some circumstances." Availability in Comfort+ day of departure is obviously not as great as FC, but still potentially useful flexibility.
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Old Sep 6, 2016, 3:53 pm
  #2740  
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Originally Posted by ATLawyer
...

Finally, I didn't notice this previously... "If you are traveling in Delta Comfort+ on a W fare, you may make a same-day confirmed change as long as a seat is available in Delta Comfort+. If there is not a seat available in Delta Comfort+, you may be eligible to Same Day Confirm in a Main Cabin seat in some circumstances." Availability in Comfort+ day of departure is obviously not as great as FC, but still potentially useful flexibility.
I guess W = W = W - that is, currently with DL, the only bookable C+ fare bucket is ... W.

I suspect that generally, W availability is very close to number of C+ seats unallocated.
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Old Sep 7, 2016, 6:53 am
  #2741  
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Originally Posted by serfty
I guess W = W = W - that is, currently with DL, the only bookable C+ fare bucket is ... W.

I suspect that generally, W availability is very close to number of C+ seats unallocated.
W is the class you book into for C+, it's not the class you pay for. C+ fares have an underlying main cabin fare as it's basis, with the previous C+ seat fee added in, and thus you book into W while paying for the main cabin fare. Basically it's the same as before, just that it's all grouped together instead of being able to select it as an add-on. W should always equal in normal circumstances the number of remaining C+ seats unsold, not unallocated. WU will of course normally be a number less then W.

Last edited by flyerCO; Sep 7, 2016 at 6:59 am
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Old Sep 7, 2016, 3:07 pm
  #2742  
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Originally Posted by flyerCO
W is the class you book into for C+, it's not the class you pay for. C+ fares have an underlying main cabin fare as it's basis, with the previous C+ seat fee added in, and thus you book into W while paying for the main cabin fare. ....
True, however, in June I was able to SDC when booked in W with an underlying class of V to another flight showing F, W, Y & B availability only, V was 0.

This was over the phone.
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Old Sep 7, 2016, 3:52 pm
  #2743  
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Originally Posted by serfty
True, however, in June I was able to SDC when booked in W with an underlying class of V to another flight showing F, W, Y & B availability only, V was 0.

This was over the phone.
Correct. C+ fares allows to move to other flights as long as W is available, no need for the underlying fare. However if no W is available, then technically you need the underlying fare class. However, in practice I've never had an issue moving even if no W was available on the new flight.
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Old Sep 7, 2016, 3:56 pm
  #2744  
 
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Originally Posted by serfty
True, however, in June I was able to SDC when booked in W with an underlying class of V to another flight showing F, W, Y & B availability only, V was 0.

This was over the phone.
This is very good to know!
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Old Sep 19, 2016, 6:11 pm
  #2745  
 
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I thought when DL made the SDC changes back in 2013, they allowed passengers to same day confirm from a post midnight red eye flight to another red eye flight the calendar day before, as long as it was within a few hours of each other. Has this changed?

As indicated in the wiki and on Delta.com, "You may request a same-day flight change up to 24 hours prior to the departure time of your original flight; however changes are limited to flights departing on the same day of ticketed departure."

I am looking to book a flight from LAS-MSP-XXX that leaves LAS at 12:45 AM on day 2, but prefer to take the 11:05 PM LAS-DTW-XXX on day 1.

Does anyone have any experience with this type of SDC request?

Thanks in advance.
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