Quick VDB Question For Friend In Transit
#16
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
My last international bump was $600 for about a 6 hour delay and an extra connection with a BE ticket -- went into BE.
Last successful domestic bump was $400 for no delay -- went from DCA-ATL-MDW to DCA-CVG-ORD.
Last weekend didn't take $400 and a meal voucher for MSP-PDX, the switch was to MSP-DTW-PDX and a 9 hour delay. No guarantee of kind and EF suggested I was going to be in the middle in the back. Ugh!
And wasn't accepted for PDX-MSP-DCA. I offered to take the red eye, depending on the offer but the agent was only looking for PDX-MSP passengers and only offering $200. He got all he needed -- the delay was about 2 1/2 hours.
Last successful domestic bump was $400 for no delay -- went from DCA-ATL-MDW to DCA-CVG-ORD.
Last weekend didn't take $400 and a meal voucher for MSP-PDX, the switch was to MSP-DTW-PDX and a 9 hour delay. No guarantee of kind and EF suggested I was going to be in the middle in the back. Ugh!
And wasn't accepted for PDX-MSP-DCA. I offered to take the red eye, depending on the offer but the agent was only looking for PDX-MSP passengers and only offering $200. He got all he needed -- the delay was about 2 1/2 hours.
#17
Join Date: Feb 2013
Posts: 23
My wife is flying Delta tonight, ATL-LHR. They are lowballing her for compensation and say the maximum offer you can input is $400. Will that offer go up once she gets to the airport? BTW the minimum bid they post is $50 and the max was $125. They are hoping to find a sucker.
#18
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
My wife is flying Delta tonight, ATL-LHR. They are lowballing her for compensation and say the maximum offer you can input is $400. Will that offer go up once she gets to the airport? BTW the minimum bid they post is $50 and the max was $125. They are hoping to find a sucker.
ADDED. IIRC some folks here have mentioned that high compensation may require a redcoat or approval of a supervisor.
#19
Join Date: Feb 2013
Posts: 23
#20
Join Date: Feb 2008
Location: Atlanta, GA
Programs: DL Skymiles FO, Marriott Rewards, Hilton HHonors, Hertz #1 Club Gold
Posts: 338
@TTT & DaveTravels
Sorry guys, didn't see your posts at first. They actually called me on my cell phone about 3 hours before the flight. The call came from the DL main number, 800-221-1212. It was quite a shock, I was expecting an automated message to tell me my flight was delayed or something. Agent came on and asked if my wife and I (same PNR) were willing to give up our seats for two seats on the next flight for $200 TCV's each. I asked her if she could sweeten the deal with a some additional comp or confirmed seats in F (since we were booked in Y), and she immediately came back with with the two confirmed F seats. Thus we were sold, and worked out quite well for us as we were running behind and the original flight would have been a squeeze for us anyway. Had no idea they were doing this over the phone, we were going to try for a VDB at the airport since our schedule was pretty flexible. Have to give DL kudos on this one, this is a great idea!
Sorry guys, didn't see your posts at first. They actually called me on my cell phone about 3 hours before the flight. The call came from the DL main number, 800-221-1212. It was quite a shock, I was expecting an automated message to tell me my flight was delayed or something. Agent came on and asked if my wife and I (same PNR) were willing to give up our seats for two seats on the next flight for $200 TCV's each. I asked her if she could sweeten the deal with a some additional comp or confirmed seats in F (since we were booked in Y), and she immediately came back with with the two confirmed F seats. Thus we were sold, and worked out quite well for us as we were running behind and the original flight would have been a squeeze for us anyway. Had no idea they were doing this over the phone, we were going to try for a VDB at the airport since our schedule was pretty flexible. Have to give DL kudos on this one, this is a great idea!
#21
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
My wife is flying Delta tonight, ATL-LHR. They are lowballing her for compensation and say the maximum offer you can input is $400. Will that offer go up once she gets to the airport? BTW the minimum bid they post is $50 and the max was $125. They are hoping to find a sucker.
I believe that the maximum a GA can offer for a domestic flight is usually $400.
#22
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,277
For domestic flights, my rules are...
Less than 2 hours: $200
2-4 hours: $400
4+ hours or overnight: $600 + hotel if applicable
International (assumed to be overnight): $1000
Less than 2 hours: $200
2-4 hours: $400
4+ hours or overnight: $600 + hotel if applicable
International (assumed to be overnight): $1000
#23
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
I had the upgrade for MSP-DCA but was on the waiting list for PHX-MSP. I asked about the upgrades and the agent said he would take care of me on both flights PHX-ATL-MSP. No VDB, but I got both upgrades, arrived early, and got ORC for the extra 70 or so miles if I'd flown through MSP.
This kind of proactive work by DL agents is really smart.