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Old Jan 2, 2013, 9:25 am
  #1  
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Join Date: May 2010
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DL.dumb question

Forgive me if this is already been talked about but, Am I the only one who keeps getting the "password" pop-up on DL.dumb?

Everytime I log in, I get the "select your security questions" for creating a password. If I don't go through this routine, and select the questions, I cannot log into my account.

How do I get rid of this???? I've selected the password, I've selected my "hint" questions.. ...????
Hillhouse is offline  
Old Jan 2, 2013, 9:31 am
  #2  
 
Join Date: Jul 2007
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Originally Posted by Hillhouse
Forgive me if this is already been talked about but, Am I the only one who keeps getting the "password" pop-up on DL.dumb?

Everytime I log in, I get the "select your security questions" for creating a password. If I don't go through this routine, and select the questions, I cannot log into my account.

How do I get rid of this???? I've selected the password, I've selected my "hint" questions.. ...????
Are you allowing your browser to store cookies for delta.com?
DMIrishFlyer is offline  
Old Jan 2, 2013, 11:39 am
  #3  
 
Join Date: Jun 2010
Location: Austin, TX
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Check out this thread

http://www.flyertalk.com/forum/delta...-overhaul.html

It contains that and many other complaints about the system overhaul.

Enjoy!
DeltaFan4Now is offline  
Old Jan 2, 2013, 12:11 pm
  #4  
 
Join Date: Jul 2003
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Posts: 1,374
Originally Posted by Hillhouse
Forgive me if this is already been talked about but, Am I the only one who keeps getting the "password" pop-up on DL.dumb?

Everytime I log in, I get the "select your security questions" for creating a password. If I don't go through this routine, and select the questions, I cannot log into my account.

How do I get rid of this???? I've selected the password, I've selected my "hint" questions.. ...????
When you log in with your PIN, just click the X at the top right of the dialog box that appears and asks for security questions and to create a password. This closes the box and your account should come up. I've been obstinate and have thus far refused to create a password and the above has worked for me to allow me to continue to log in using my PIN. Usually I don't get the box but when I do I just close it and I still get logged in with my PIN. I suppose eventually I'll be required to create a password but for now this still seems to work.
Kwaj boy is offline  
Old Jan 2, 2013, 2:08 pm
  #5  
 
Join Date: Jun 2004
Location: ATL
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Posts: 6,365
Is it taking the password (you do have an digit and an uppercase letter)?

Is there any chance there is another "yes to accept" type box?

A few people have reported this. It is not cookies (obviously these questions must be stored on DL servers), could be a browser issue though. You could try another computer/OS/Browser to see if that fixes it.
exwannabe is offline  


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