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Did not receive miles for Agoda booking

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Did not receive miles for Agoda booking

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Old Mar 8, 2012, 8:39 pm
  #1  
Original Poster
 
Join Date: Jul 2008
Location: USA
Programs: Hilton Diamond
Posts: 17
Did not receive miles for Agoda booking

Had 2 rather extensive hotel stays over the past New Year's season booked via Delta.com/Agoda for 2 miles/dollar spent. No Delta pesos credited yet. My inquiry email to Agoda's CS a week ago is still ignored... Similar experiences/advise? Thx
fly4red is offline  
Old Mar 8, 2012, 10:16 pm
  #2  
 
Join Date: Jun 2004
Location: San Diego
Programs: IHG Spire Amb, HH Diamond, DL Diamond and 1MM
Posts: 3,612
If it's any consolation, the one and only time I used Delta's mall, I got no miles either (Flowers.com)

I use Agoda directly and like them for booking asia hotels. For those unfamilar with Agoda, they are one of several asia-based "voucher" hotel bookers: You print out a voucher through their website, which you then present to the hotel on check-in.

They have their own frequent stay program. After a lot of bookings with them, I got a free stay with my Agoda points.
Bowgie is offline  
Old Mar 10, 2012, 5:37 pm
  #3  
 
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,365
I have used Agoda about a dozen times. They are fine, particularly for booking those hotels where booking over the web is obviously insecure.

But the DL promo pisses me off. It is for Asian members only per Agoda:

"7. Only SkyMiles members who have a registered address in Asia Pacific in the SkyMiles database can earn miles through this Agoda-SkyMiles partnership. "

yet, DL mentions none of this.
exwannabe is offline  
Old Mar 11, 2012, 4:13 am
  #4  
 
Join Date: Aug 2007
Location: SYD
Programs: |QF Platinum|DL Platinum|HH Gold|ALL Silver|
Posts: 1,738
Mine always post within 8 weeks of the stay, but I have an Asia-Pacific address, interesting pickup exwannabe
Supersonic Swinger is offline  
Old Mar 13, 2012, 12:42 pm
  #5  
Original Poster
 
Join Date: Jul 2008
Location: USA
Programs: Hilton Diamond
Posts: 17
Thanks for this insightful clarification of residency restriction! I will have to write off those hopes to receive the miles. BTW, finally after 2 weeks I received a useless reply from Agoda's CS just referring me to contact Delta.com. Have to agree with others that my hotel bookings in Thailand through Agoda were trouble-free, however the good rate I received was not cancellable, and taxes were added at the final checkout page.
fly4red is offline  


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