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Old Oct 17, 2011 | 9:54 am
  #1  
fb0075
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All eyes on you!
20 Years on Site
 
Join Date: Dec 2005
Posts: 151
Mileage issues
Just returned on Friday from Istanbul via CDG on AF ticket on Dealta medal in Business---

1.Return mileage has not been posted on mine or wife

2.MQM,S on departure does not show but 100% instead of 150%

Does anyone have a contact that would save me time in adressing this

thanks frank
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Old Oct 17, 2011 | 10:00 am
  #2  
MR_MAMA
 
Join Date: Jul 2010
Location: MKE
Programs: DL-MM-Diamond HH-Diamond
Posts: 3,218
Give it a few days since it was an AF flight.
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Old Oct 17, 2011 | 10:02 am
  #3  
rwoman
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Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,188
Originally Posted by fb0075
Just returned on Friday from Istanbul via CDG on AF ticket on Dealta medal in Business---

1.Return mileage has not been posted on mine or wife

2.MQM,S on departure does not show but 100% instead of 150%

Does anyone have a contact that would save me time in adressing this

thanks frank
I've had it take several days for AF/KL activity to post to my SM account. Be sure to keep your boarding cards in case you need to fax them in - I'd give it until Friday and then send in the request if you have not received proper credit.

As far as the bonus miles, you could call in -- they will likely want you to fax them copies of your BP's - sorry, I do not have the fax # handy.
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Old Oct 17, 2011 | 10:20 am
  #4  
fb0075
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Join Date: Dec 2005
Posts: 151
Just talked to Plat desk---they handled within a few minutes!

thanks frank
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Old Oct 17, 2011 | 10:28 am
  #5  
rwoman
FlyerTalk Evangelist
15 Years on Site
 
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,188
Originally Posted by fb0075
Just talked to Plat desk---they handled within a few minutes!

thanks frank
Glad to hear they sorted it out!
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