Problem with L-class ticket
Jun 19, 2011 | 3:44 am
#1
Original Poster
Join Date: Jun 2011
Posts: 1
Problem with L-class ticket
I've been issued an L-class ticket between Muscat, Oman, and Rapid City, SD. The routing is MCT-AMS-MSP-RAP-MSP-AMS-MCT. I had requested a connecting flight at MSP with a connecting time of at least 2 and a half hours. This was ignored. I have 1:40, which is impossible. The issuing agency says I'll have to pay 66 Omani rials (ca. US$170) to make the change. Secondly, I need a stop in MSP on the way back, but it looks like they're going to want extra money for that, too. My question is this: Would I be able to make this reservation change through Delta once I'm in the US? Or will I be referred back to the original issuing agency here? Thanks!
Jun 19, 2011 | 3:55 am
#2
Join Date: Jul 2010
Location: MSN
Posts: 8,051
Welcome to FT!
1:40 at MSP should be fine, even with having to clear immigration. The minimum connect time for international to domestic at MSP is one hour, so you've got 40 minutes beyond that. The only situation in which I'd be worried about this connection is if you're on the last MSP-RAP of the day or have serious mobility problems. Even in the latter case, I think you'll be fine.
As to changing the ticket for the return, DL's change fee will almost surely be USD250. I'd say if you gave the agency instructions on how to book the ticket and they didn't follow them, your best bet is to fight with them to make the change for free.
1:40 at MSP should be fine, even with having to clear immigration. The minimum connect time for international to domestic at MSP is one hour, so you've got 40 minutes beyond that. The only situation in which I'd be worried about this connection is if you're on the last MSP-RAP of the day or have serious mobility problems. Even in the latter case, I think you'll be fine.
As to changing the ticket for the return, DL's change fee will almost surely be USD250. I'd say if you gave the agency instructions on how to book the ticket and they didn't follow them, your best bet is to fight with them to make the change for free.
Jun 19, 2011 | 8:49 am
#3
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,455
Delta will make the change even if the ticket was issed by an agency, but you will have to pay the change fee and most L fares do not allow stopovers (at least not for free).
Jun 19, 2011 | 9:02 am
#4
Join Date: Jul 2006
Location: Phoenix, AZ
Programs: I fly whomever offers the best flight(s) where and when I want to go (with some exceptions...)
Posts: 329
Does Delta allow you to cancel a nonref ticket w/in 24 hours with no damage done?
If so, cancel it out and rebook what you want.
Jun 19, 2011 | 9:07 am
#5
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,188
Jun 19, 2011 | 9:07 am
#6
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,455
Jun 19, 2011 | 9:09 am
#7
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
http://www.delta.com/traveling_check...tion/index.jsp
Jun 19, 2011 | 9:11 am
#8
Join Date: Jul 2010
Location: MSN
Posts: 8,051
It does, if purchased directly from delta and under certain conditions. The OP references an issuing agency. Doesn't sound to me like he bought it from Delta.
http://www.delta.com/traveling_check...tion/index.jsp
http://www.delta.com/traveling_check...tion/index.jsp
Jun 19, 2011 | 11:00 am
#9
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
I've been issued an L-class ticket between Muscat, Oman, and Rapid City, SD. The routing is MCT-AMS-MSP-RAP-MSP-AMS-MCT. I had requested a connecting flight at MSP with a connecting time of at least 2 and a half hours. This was ignored. I have 1:40, which is impossible. The issuing agency says I'll have to pay 66 Omani rials (ca. US$170) to make the change. Secondly, I need a stop in MSP on the way back, but it looks like they're going to want extra money for that, too. My question is this: Would I be able to make this reservation change through Delta once I'm in the US? Or will I be referred back to the original issuing agency here? Thanks!
Jun 19, 2011 | 3:27 pm
#10
Join Date: Jun 2004
Location: ATL
Programs: Delta 1MM, Gold, Peon
Posts: 6,392
If you really need the stop over on the return, get this issue addressed now. Waiting will make you VERY unhappy.
You might even want to consider a side ticket if need be. I would not be surprised if a domestic ticket proves very less expensive than changing your existing ticket.
You might even want to consider a side ticket if need be. I would not be surprised if a domestic ticket proves very less expensive than changing your existing ticket.
Jun 19, 2011 | 3:50 pm
#11
Join Date: Jul 2010
Location: MSN
Posts: 8,051
If you really need the stop over on the return, get this issue addressed now. Waiting will make you VERY unhappy.
You might even want to consider a side ticket if need be. I would not be surprised if a domestic ticket proves very less expensive than changing your existing ticket.
You might even want to consider a side ticket if need be. I would not be surprised if a domestic ticket proves very less expensive than changing your existing ticket.