snow delay
Feb 20, 2011 | 11:08 am
#1
Original Poster
Join Date: Dec 2002
Location: WI
Programs: Delta Skymiles and American Airlines
Posts: 653
snow delay
Suppose to fly LSE_MSP-MIC today. Got a call last night flight is cancelled and I am rebooked for tomorrow (Mon.) Cannot check in and when I called Delta Was told flight still showed I was on for today and to call back after 5 today. Never have been in a storm delay so should I accept this or try further inquiries?
Feb 20, 2011 | 11:19 am
#3
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Lifetime Hilton Diamond, Lifetime Marriott Titanium, "Lifetime" DL DM (subject to DL CEO whims)
Posts: 12,801
Feb 21, 2011 | 7:37 am
#4
Original Poster
Join Date: Dec 2002
Location: WI
Programs: Delta Skymiles and American Airlines
Posts: 653
Now they are saying I cannot get out until Tuesday morning. What are my options? Half of my convention will be over before I arrive. Can I get my money back or what would I be entitled to for comps? I know it is weather so I am not sure what is possible. Thanks for advice
Feb 21, 2011 | 7:48 am
#6
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
The airlines do not have to compensate for weather, only mechanical. When it is a major storm like the ice storms earlier this year they allow flyers to change their travel dates before or after the storms but they put advisories out to that affect. There is no such statements currently on the delta website only this
Advisory: Upper Midwest Weather
Winter weather is expected to impact travel to, from, and through the Upper Midwest U. S. on Feb 20-21, 2011. Check flight status frequently for up-to-the-minute info about your flight plans, or get updates sent directly to your wireless device or email with Delta Messenger.
You can call and try to get a refund but I doubt it will happen.
Advisory: Upper Midwest Weather
Winter weather is expected to impact travel to, from, and through the Upper Midwest U. S. on Feb 20-21, 2011. Check flight status frequently for up-to-the-minute info about your flight plans, or get updates sent directly to your wireless device or email with Delta Messenger.
You can call and try to get a refund but I doubt it will happen.
Feb 21, 2011 | 7:59 am
#7
Join Date: Apr 2004
Posts: 5,630
The airlines do not have to compensate for weather, only mechanical. When it is a major storm like the ice storms earlier this year they allow flyers to change their travel dates before or after the storms but they put advisories out to that affect. There is no such statements currently on the delta website only this
Advisory: Upper Midwest Weather
Winter weather is expected to impact travel to, from, and through the Upper Midwest U. S. on Feb 20-21, 2011. Check flight status frequently for up-to-the-minute info about your flight plans, or get updates sent directly to your wireless device or email with Delta Messenger.
You can call and try to get a refund but I doubt it will happen.
Advisory: Upper Midwest Weather
Winter weather is expected to impact travel to, from, and through the Upper Midwest U. S. on Feb 20-21, 2011. Check flight status frequently for up-to-the-minute info about your flight plans, or get updates sent directly to your wireless device or email with Delta Messenger.
You can call and try to get a refund but I doubt it will happen.
If the flight is canceled the op can get a full refund
Feb 21, 2011 | 9:00 am
#8
Join Date: Jan 2007
Posts: 5,679
They cannot apply nonrefunable or penalty provisions in these situations per DOT Rules. Even if it's WX.
From DOT Letter http://airconsumer.dot.gov/rules/19960715.htm
From DOT Letter http://airconsumer.dot.gov/rules/19960715.htm
The second problem we wish to bring to your attention concerns passengers holding nonrefundable tickets or tickets that require the payment of a penalty for a change of flight time or travel date. It is our understanding that at least one carrier has been applying its nonrefundability/penalty provisions in situations in which the change of flight time or travel date has been necessitated by carrier action or "an act of god", e.g., where the carrier cancels a flight for weather or mechanical reasons. Imposing monetary penalties on passengers in these kinds of situations is grossly unfair and it violates 49 U.S.C. 41712, as would any contract of carriage or tariff provision mandating such a result. We will aggressively pursue any cases of this type that come to our attention.