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snow delay
Suppose to fly LSE_MSP-MIC today. Got a call last night flight is cancelled and I am rebooked for tomorrow (Mon.) Cannot check in and when I called Delta Was told flight still showed I was on for today and to call back after 5 today. Never have been in a storm delay so should I accept this or try further inquiries?
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DL.com says all LSE-MSP flights are canceled for today. Call back.
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Originally Posted by mnbp
(Post 15899426)
DL.com says all LSE-MSP flights are canceled for today. Call back.
A good week not to be traveling. 24F and ice at MSP. Good luck to all. |
Now they are saying I cannot get out until Tuesday morning. What are my options? Half of my convention will be over before I arrive. Can I get my money back or what would I be entitled to for comps? I know it is weather so I am not sure what is possible. Thanks for advice
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call and ask for a refund
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The airlines do not have to compensate for weather, only mechanical. When it is a major storm like the ice storms earlier this year they allow flyers to change their travel dates before or after the storms but they put advisories out to that affect. There is no such statements currently on the delta website only this
Advisory: Upper Midwest Weather Winter weather is expected to impact travel to, from, and through the Upper Midwest U. S. on Feb 20-21, 2011. Check flight status frequently for up-to-the-minute info about your flight plans, or get updates sent directly to your wireless device or email with Delta Messenger. You can call and try to get a refund but I doubt it will happen. |
Originally Posted by BusTrav8yrs
(Post 15903571)
The airlines do not have to compensate for weather, only mechanical. When it is a major storm like the ice storms earlier this year they allow flyers to change their travel dates before or after the storms but they put advisories out to that affect. There is no such statements currently on the delta website only this
Advisory: Upper Midwest Weather Winter weather is expected to impact travel to, from, and through the Upper Midwest U. S. on Feb 20-21, 2011. Check flight status frequently for up-to-the-minute info about your flight plans, or get updates sent directly to your wireless device or email with Delta Messenger. You can call and try to get a refund but I doubt it will happen. If the flight is canceled the op can get a full refund |
Originally Posted by BusTrav8yrs
(Post 15903571)
You can call and try to get a refund but I doubt it will happen.
From DOT Letter http://airconsumer.dot.gov/rules/19960715.htm The second problem we wish to bring to your attention concerns passengers holding nonrefundable tickets or tickets that require the payment of a penalty for a change of flight time or travel date. It is our understanding that at least one carrier has been applying its nonrefundability/penalty provisions in situations in which the change of flight time or travel date has been necessitated by carrier action or "an act of god", e.g., where the carrier cancels a flight for weather or mechanical reasons. Imposing monetary penalties on passengers in these kinds of situations is grossly unfair and it violates 49 U.S.C. 41712, as would any contract of carriage or tariff provision mandating such a result. We will aggressively pursue any cases of this type that come to our attention. |
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