Problem with the Delta Reservation System
Feb 17, 2011 | 4:51 am
#1
Original Poster
Join Date: Feb 2007
Location: DUS
Programs: FB, M+
Posts: 107
Problem with the Delta Reservation System
Hi!
So, I have a flight booked in March and as a FB Plat, I would like to get an exit row seat on my US flights, the TATL segments are on AF.
Now I have called DL numerous times and have requested my preferred seats.
These are now blocked but not assigned to my reservation number.
Also, I cannot change my seats online either.
Additionally, sometimes, my TATL flight is displayed to depart a day earlier than my outbound TATL.
Could this be the reason why my seat assignments are not showing up?
Thanks!
So, I have a flight booked in March and as a FB Plat, I would like to get an exit row seat on my US flights, the TATL segments are on AF.
Now I have called DL numerous times and have requested my preferred seats.
These are now blocked but not assigned to my reservation number.
Also, I cannot change my seats online either.
Additionally, sometimes, my TATL flight is displayed to depart a day earlier than my outbound TATL.
Could this be the reason why my seat assignments are not showing up?
Thanks!
Feb 17, 2011 | 5:55 am
#3
Original Poster
Join Date: Feb 2007
Location: DUS
Programs: FB, M+
Posts: 107
Yeah, I have to agree. But their current system is the worst since 2004 (when I started using it frequently).
I actually called them to make those changes TWICE, also requesting e-mail confirmation, which never came.
OTOH, I shouldn't really complain too much, since I will be flying routes where my upgrade chances are pretty high, but I am still annoyed.
I actually called them to make those changes TWICE, also requesting e-mail confirmation, which never came.
OTOH, I shouldn't really complain too much, since I will be flying routes where my upgrade chances are pretty high, but I am still annoyed.