Android Delta

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Apr 21, 2017 | 8:13 am

#316

drminn

Join Date: Aug 2010

Location: LAS, MPL

Programs: DL Platinum, 1 MM

Posts: 1,405

Quote:

Originally Posted by 18sas

Ok, thanks for the tip. I will give that a shot.

FWIW, the Fly Delta app did update itself mid-afternoon for me, but that hasn't made any difference.

The app data and cache doesn't get cleared when the app updates itself. That's why delete and re-install has a better chance of clearing up the jam.

Apr 21, 2017 | 8:56 am

#317

NewYorker545

Join Date: Feb 2014

Location: New York

Programs: Delta Platinum

Posts: 112

Quote:

Originally Posted by 18sas

Anyone having trouble logging into the Android app recently? I'm trying to and it just spins and spins after I enter my password.

I just had a Android OS update a couple of days ago, so that could be the culprit.

Yes, same issue after a software update.

I did a force close on the Delta app and has been working ever since.

Apr 21, 2017 | 11:13 am

#318

18sas

Join Date: Jan 2008

Location: KATL

Programs: DL DM/2MM

Posts: 2,089

Quote:

Originally Posted by drminn

Reinstalling the app should solve the problem - I vaguely remember having this issue a few weeks ago, deleting the app and reinstalling solved it.

So an uninstall followed by a fresh install worked. Thanks!

Apr 21, 2017 | 12:55 pm

#319

Zorak

Moderator: Hyatt, American Express; FlyerTalk Evangelist

Join Date: Jun 2015

Location: WAS

Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester

Posts: 21,695

Quote:

Originally Posted by drminn

The app data and cache doesn't get cleared when the app updates itself. That's why delete and re-install has a better chance of clearing up the jam.

You can clear app data/cache in Settings > Apps > FlyDelta [or any app] > Storage, might be worth trying that before doing a full uninstall/reinstall if it happens again.

Apr 21, 2017 | 1:30 pm

#320

mnbp

Join Date: Nov 2009

Programs: DL DM 1MM

Posts: 3,561

No downside to uninstall / reinstall for the DL app.... all data comes back the first time you logon.

Apr 24, 2017 | 2:34 pm

#321

kmersh

Join Date: Mar 2015

Posts: 2,047

That is unless you credit your miles elsewhere and you have to manually enter each trip.

I have to manually enter each reservation every time I clear the App DATA/Cache, which is a PITA but worth it if it solves an issue.

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