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Old Apr 21, 2017, 8:13 am
  #316  
 
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,320
Originally Posted by 18sas
Ok, thanks for the tip. I will give that a shot.

FWIW, the Fly Delta app did update itself mid-afternoon for me, but that hasn't made any difference.
The app data and cache doesn't get cleared when the app updates itself. That's why delete and re-install has a better chance of clearing up the jam.
drminn is offline  
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Old Apr 21, 2017, 8:56 am
  #317  
 
Join Date: Feb 2014
Location: New York
Programs: Delta Platinum
Posts: 112
Originally Posted by 18sas
Anyone having trouble logging into the Android app recently? I'm trying to and it just spins and spins after I enter my password.

I just had a Android OS update a couple of days ago, so that could be the culprit.
Yes, same issue after a software update.

I did a force close on the Delta app and has been working ever since.
NewYorker545 is offline  
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Old Apr 21, 2017, 11:13 am
  #318  
 
Join Date: Jan 2008
Location: KATL
Programs: DL DM/2MM
Posts: 2,032
Originally Posted by drminn
Reinstalling the app should solve the problem - I vaguely remember having this issue a few weeks ago, deleting the app and reinstalling solved it.
So an uninstall followed by a fresh install worked. Thanks!
18sas is offline  
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Old Apr 21, 2017, 12:55 pm
  #319  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,889
Originally Posted by drminn
The app data and cache doesn't get cleared when the app updates itself. That's why delete and re-install has a better chance of clearing up the jam.
You can clear app data/cache in Settings > Apps > FlyDelta [or any app] > Storage, might be worth trying that before doing a full uninstall/reinstall if it happens again.
Zorak is offline  
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Old Apr 21, 2017, 1:30 pm
  #320  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
No downside to uninstall / reinstall for the DL app.... all data comes back the first time you logon.
mnbp is offline  
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Old Apr 24, 2017, 2:34 pm
  #321  
 
Join Date: Mar 2015
Posts: 1,618
That is unless you credit your miles elsewhere and you have to manually enter each trip.

I have to manually enter each reservation every time I clear the App DATA/Cache, which is a PITA but worth it if it solves an issue.
kmersh is online now  
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