Upgrade question
Jan 24, 2011 | 4:29 am
#1
Original Poster
Join Date: Oct 2010
Programs: KL, LH, DL, SAS, FI, Marriott, Hilton
Posts: 51
Upgrade question
We just bought tickets for a trip to the States this summer. The tickets were purchased through KLM but our flight from AMS to the US is on Delta metal. Fare class on Delta is an M. I know that's upgradeable. But do I contact Delta (since it's their metal) or KLM?
Jan 24, 2011 | 12:09 pm
#2
Join Date: Feb 2009
Location: ORF
Programs: Delta Diamond Charter Member/1.8MM, IHG Spire Elite
Posts: 876
You'd call Delta if your using DL Skymiles, KLM if you're looking for a Skyteam upgrade using KLM miles. I'm sure KLM will tell you "that it is not possible" but give a try anyway.
Jan 24, 2011 | 2:11 pm
#3
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 3,103
If you bought it via KLM then the flight is likely a codeshare and the fare class is a KLM M fare, not a Delta M fare. KLM M is a discounted economy ticket.