delta and kayak
#1
Original Poster
Join Date: Jan 2005
Location: Okemos,Michigan
Programs: Hhonors Diamond/NW Silver
Posts: 24
delta and kayak
Did a search, but can't seem to find an answer.
Going to dtw to sju.
Priced fare on delta.com and kayak. Fare is 100 cheaper on kayak. Once priced on kayak. it sends me back to delta.com for the purchase.
Will I get miles if kayak sends me to delta.com vs. going directly to delta.com which I can't do at the moment.
Going to dtw to sju.
Priced fare on delta.com and kayak. Fare is 100 cheaper on kayak. Once priced on kayak. it sends me back to delta.com for the purchase.
Will I get miles if kayak sends me to delta.com vs. going directly to delta.com which I can't do at the moment.
#2
FlyerTalk Evangelist




Join Date: Apr 2009
Location: Bye Delta
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I don't see why it wouldn't. Kayak is only searching; they're not booking anything for you. You are purchasing directly from DL on DL's own site. Out of curiosity, what dates?
#4
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
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I booked a DL ticket via Kayak last week that was $20 cheaper on Kayak. It booked and ticketed at the lower price! About an hour later, somehow DL.com magically lowered the price! Also, I'm not sure, but I think the "Risk Free Guarantee" allows you to cancel a ticket before midnight the next day, if it's booked on DL.com, and not on other travel sites. I had to cancel the next afternoon, and I had absolutely NO PROBLEM!!
Canceled via the Medallion Line.
Canceled via the Medallion Line.
#6


Join Date: Sep 2008
Location: BOSish
Programs: DL PM / MM, Nat'l EE
Posts: 454
I see this pretty often, but mostly when i'm searching doing multi-city searches. Often times delta.com has some crazy high price, but somehow kayak pulls the same routing and kicks me back to delta.com and show's a much cheaper price.....
#7


Join Date: Dec 2002
Location: MHT, CHS
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Posts: 1,249
#8



Join Date: Sep 2010
Location: Alaska
Programs: DL-Diamond/2.8 MM, Alaska Gold, Marriott Titanium, LT Plat.
Posts: 183
Did a search, but can't seem to find an answer.
Priced fare on delta.com and kayak. Fare is 100 cheaper on kayak. Once priced on kayak. it sends me back to delta.com for the purchase.
Will I get miles if kayak sends me to delta.com vs. going directly to delta.com which I can't do at the moment.
Priced fare on delta.com and kayak. Fare is 100 cheaper on kayak. Once priced on kayak. it sends me back to delta.com for the purchase.
Will I get miles if kayak sends me to delta.com vs. going directly to delta.com which I can't do at the moment.
I use KAYAK all the time. Find that it gives me more flexibility as to optional flights. The particular flight that I prefer may not show up on the Delta website. Also the lower price is not on the Delta website UNLESS I go directly from Kayak to Delta. Viola - the price and flights I saw on Kayak are now available.
Yes, always get mileage. And, as a Diamond, "usually" get my upgrades.
#9


Join Date: Mar 2004
Location: NYC, CDG, NCE
Programs: DL DM
Posts: 2,805
I realize that this is sort of nit-picking, but it has actually not been my experience that the price is unavailable on Delta.com unless you go via kayak.
I think it's a matter of the DL search engine being crap.
If you find a fare on Kayak, then log out and log into Delta.com and use multi-city search to pick the exact same flights on all segments you'll find the same fare.
It's just that DL won't find it for you - functionally the same, I suppose, but worth noting.
On the other - more annoying - hand, I have frequently found flights for sale in lower fare buckets on Expedia or Orbitz than directly on DL. (Not sure if this is still going on. There was some discussion of it on the board earlier this year, IIRC.)
It wasn't uncommon to buy tix from one of the online TAs instead of DL for $100+ price difference. (And yes, always normal fare rules tickets and always fully credited.)
I think it's a matter of the DL search engine being crap.
If you find a fare on Kayak, then log out and log into Delta.com and use multi-city search to pick the exact same flights on all segments you'll find the same fare.
It's just that DL won't find it for you - functionally the same, I suppose, but worth noting.
On the other - more annoying - hand, I have frequently found flights for sale in lower fare buckets on Expedia or Orbitz than directly on DL. (Not sure if this is still going on. There was some discussion of it on the board earlier this year, IIRC.)
It wasn't uncommon to buy tix from one of the online TAs instead of DL for $100+ price difference. (And yes, always normal fare rules tickets and always fully credited.)
#10
Suspended
Join Date: May 2010
Posts: 2,621
Kayak to DL
Did a search, but can't seem to find an answer.
Going to dtw to sju.
Priced fare on delta.com and kayak. Fare is 100 cheaper on kayak. Once priced on kayak. it sends me back to delta.com for the purchase.
Will I get miles if kayak sends me to delta.com vs. going directly to delta.com which I can't do at the moment.
Going to dtw to sju.
Priced fare on delta.com and kayak. Fare is 100 cheaper on kayak. Once priced on kayak. it sends me back to delta.com for the purchase.
Will I get miles if kayak sends me to delta.com vs. going directly to delta.com which I can't do at the moment.
#11




Join Date: Nov 2007
Location: TPA-MKE-PHX
Programs: Ex DL-DM. MM. TWA-Aviator Plat. HHonors-DVIP, MR-Gold. Nat-Emerald. Avis Chairmn.
Posts: 1,929
I use KAYAK all the time. Find that it gives me more flexibility as to optional flights. The particular flight that I prefer may not show up on the Delta website. Also the lower price is not on the Delta website UNLESS I go directly from Kayak to Delta. Viola - the price and flights I saw on Kayak are now available.
Yes, always get mileage. And, as a Diamond, "usually" get my upgrades.
Yes, always get mileage. And, as a Diamond, "usually" get my upgrades.
Recently, I was searching for a morning departure, but no mornings poped up even when I klicked "morning" on the search engine. All I got was late afternoon flights. Searched by schedule and the morning flights came up. checked KAYAK and the morning flights came up, pointing to delta.com.
It appears Delta still has a long way to go getting the search engine up to snuff. Or, maybe, it is up to snuff and they do this to direct you to flights they want to push. Who knows?
#12
Join Date: Aug 2010
Programs: DL DM; Hertz Gold PC
Posts: 267
I find, often, delta.com will not even display flights that are available unless you search by schedule or multi-city.
Recently, I was searching for a morning departure, but no mornings poped up even when I klicked "morning" on the search engine. All I got was late afternoon flights. Searched by schedule and the morning flights came up. checked KAYAK and the morning flights came up, pointing to delta.com.
Recently, I was searching for a morning departure, but no mornings poped up even when I klicked "morning" on the search engine. All I got was late afternoon flights. Searched by schedule and the morning flights came up. checked KAYAK and the morning flights came up, pointing to delta.com.
Somehow delta.com doesn't show all available flights if you are searching by price.
#13
Join Date: Oct 2002
Posts: 59
Resurrected thread. But I've encountered an issue since the recent revamp of Dl.dumb. In the past, using ITA or Kayak, I could find creative routes, pairings, lower fare buckets, etc. I'd always been able to reproduce on DL.dumb by using multi-city and building my flights by schedule.
Now this is not working. I'm only able to capture the fare when going through Kayak to Delta.dumb. Not an issue as I can just input my SkyMiles number from there--HOWEVER, if I want to do Pay with Miles, when I go through Kayak, that option doesn't appear in the purchase phase.
As an example, I looked at a trip for 10/6/14 on Kayak.
Cle-atl-sfo-MSP. Dl 963/1680/2105. Bookable.
Can't even construct it on Dl.dumb. Gives error message.
Anyone else experience this?
Now this is not working. I'm only able to capture the fare when going through Kayak to Delta.dumb. Not an issue as I can just input my SkyMiles number from there--HOWEVER, if I want to do Pay with Miles, when I go through Kayak, that option doesn't appear in the purchase phase.
As an example, I looked at a trip for 10/6/14 on Kayak.
Cle-atl-sfo-MSP. Dl 963/1680/2105. Bookable.
Can't even construct it on Dl.dumb. Gives error message.
Anyone else experience this?
#14
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 102,617
Have you tried calling DL and telling the agent the exact flights and fare you want?
#15
Join Date: Oct 2002
Posts: 59
I was curious is anyone else had noticed this issue. If I had to, I would call. Apparently, one more step DL wants me to take in their effort to provide a seamless customer-friendly experience.

