Originally Posted by
whereishome?
I use KAYAK all the time. Find that it gives me more flexibility as to optional flights. The particular flight that I prefer may not show up on the Delta website. Also the lower price is not on the Delta website UNLESS I go directly from Kayak to Delta. Viola - the price and flights I saw on Kayak are now available.
Yes, always get mileage. And, as a Diamond, "usually" get my upgrades.
I find, often, delta.com will not even display flights that are available unless you search by schedule or multi-city. It is as if they do not exist. KAYAK is another way around that issue.
Recently, I was searching for a morning departure, but no mornings poped up even when I klicked "morning" on the search engine. All I got was late afternoon flights. Searched by schedule and the morning flights came up. checked KAYAK and the morning flights came up, pointing to delta.com.
It appears Delta still has a long way to go getting the search engine up to snuff. Or, maybe, it is up to snuff and they do this to direct you to flights they want to push. Who knows?