My Delta wish list
#1
Original Poster
Join Date: Oct 2010
Location: GRB
Programs: DL -DM / 2MM, HH - Diamond, Marriott - Platinum
Posts: 123
My Delta wish list
As I hit my 200th leg of 2010 this week, I have continued to watch the boarding process take all of 30 minutes, flight after flight. The top 3 things I now wish for are:
1) Start charging for any carry on that does not fit under the seat.
2) Board from the back of the plane, period.
3) Consider banning any type of wheels on luggage.
1) Start charging for any carry on that does not fit under the seat.
2) Board from the back of the plane, period.
3) Consider banning any type of wheels on luggage.
#2
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,552
I agree, the boarding process is much longer now that it has in the past. Yesterday, I was on an MD-90 from DEN to MSP and it took a full 40 minutes for boarding. Your wish list seems a bit extreme but the only one I object to is #2 because a major perk of being an elite or in first class is early boarding. I don't want to give that up.
#3
Join Date: Sep 2004
Location: Gulf Coast/Ventura County/Somewhere in between
Programs: DL GM, Marriott PP, Avis Something or other
Posts: 4,431
Let me chime in with my mantra...Remove overhead bins from all aircraft! Boarding will be much faster and you will experience more on time departures.
#5
Join Date: Mar 2005
Location: West of CLE
Programs: Delta DM/3 MM; Hertz PC; National EE; Amtrak GR; Bonvoy Silver; Via Rail Préférence
Posts: 5,384
It Takes a Lot of Time . . .
just for people to pass the boarding pass scanning machine.
I have just one morning and three flights as a pretend GA to go by. In each case, boarding was very orderly, but it takes 20-25 minutes to scan all the BPs on each flight when the airplane is mostly or completely full (I was involved with the boarding of a 767, 757 and MD-88).
I learned that it is DL's goal to start general boarding 35 minutes before scheduled departure time (they will start the pre-boarding before that).
Believe it or not, DL's management from top to bottom are obsessed with on-time performance. I saw a flight go out 66 seconds late, and the head GA at our gate was worried that he would face recriminations (it turned out that the captain did not finish all the checklist items, and it was his "fault"). The average GA at ATL was under heavy pressure to get flights out on time.
I have just one morning and three flights as a pretend GA to go by. In each case, boarding was very orderly, but it takes 20-25 minutes to scan all the BPs on each flight when the airplane is mostly or completely full (I was involved with the boarding of a 767, 757 and MD-88).
I learned that it is DL's goal to start general boarding 35 minutes before scheduled departure time (they will start the pre-boarding before that).
Believe it or not, DL's management from top to bottom are obsessed with on-time performance. I saw a flight go out 66 seconds late, and the head GA at our gate was worried that he would face recriminations (it turned out that the captain did not finish all the checklist items, and it was his "fault"). The average GA at ATL was under heavy pressure to get flights out on time.
#6
Join Date: Nov 2009
Posts: 1,601
As I hit my 200th leg of 2010 this week, I have continued to watch the boarding process take all of 30 minutes, flight after flight. The top 3 things I now wish for are:
1) Start charging for any carry on that does not fit under the seat.
2) Board from the back of the plane, period.
3) Consider banning any type of wheels on luggage.
1) Start charging for any carry on that does not fit under the seat.
2) Board from the back of the plane, period.
3) Consider banning any type of wheels on luggage.
#8
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM SC; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,310
#9
Join Date: Jul 2010
Location: LAX
Programs: DL, BA
Posts: 165
On a less serious note, humiliation is a great motivator. Make sure everyone on the plane knows which idiots are forced to gate check and are causing the flight/boarding process to be delayed.
#10
Join Date: May 2005
Location: FLL
Programs: DL ♦M MM|HH♦|Marr Slvr|CO UA AA US|Pri Cub Plat|SPG|Avis 1st|Htz 5*
Posts: 5,044
#11
Join Date: Sep 2004
Location: Gulf Coast/Ventura County/Somewhere in between
Programs: DL GM, Marriott PP, Avis Something or other
Posts: 4,431
If you remove the overhead, what are you going to do with that extra space? Totally inefficient.
#12
Join Date: Jul 2010
Location: LAX
Programs: DL, BA
Posts: 165
Maybe DL could "gift" a few lucky fliers the true "lie flat" experience. Even comes with a privacy door.
#13
Join Date: Dec 2007
Location: Miami
Programs: DL DM
Posts: 423
Curtain better than a door.
#14
Join Date: Sep 2004
Location: Gulf Coast/Ventura County/Somewhere in between
Programs: DL GM, Marriott PP, Avis Something or other
Posts: 4,431
#15
Join Date: Oct 2009
Location: Los Angeles
Programs: AA EXP 2MM, SPG/Marriott PLT
Posts: 275
My top wish for any carries is TO BOARD FROM ALL DOORS AT THE SAME TIME.
I don't know why is it so difficult as a lot of gates has the ability for 2 sky bridges. But why only use them for bigger planes. If the bridges are available, use them all ! Have row 1-20 board from the first bridge, 20-40 from the 2nd, and 40-60 from the third.
I can ganrentee you the boarding process can be cut down to 15-20 mins.
I don't know why is it so difficult as a lot of gates has the ability for 2 sky bridges. But why only use them for bigger planes. If the bridges are available, use them all ! Have row 1-20 board from the first bridge, 20-40 from the 2nd, and 40-60 from the third.
I can ganrentee you the boarding process can be cut down to 15-20 mins.