Problem with Delta.com
Nov 4, 2010 | 8:35 am
#1
Original Poster
Join Date: Dec 2009
Location: MSP
Programs: AA PLT, DL, QF, CO, Married (does that count as a program?)
Posts: 205
Problem with Delta.com
I am trying to make an award booking using the multi-city function on Delta.com.
I plug in my itinerary, pick out my flights for the 4 segments and then at the end I get an error message saying "One of the flights you selected just sold out. Please try searching again". I get this all the time and the DL CS folks aren't any more helpful.
Am I the only one getting this issue or does DL really not want me redeeming my miles?
I plug in my itinerary, pick out my flights for the 4 segments and then at the end I get an error message saying "One of the flights you selected just sold out. Please try searching again". I get this all the time and the DL CS folks aren't any more helpful.
Am I the only one getting this issue or does DL really not want me redeeming my miles?
Nov 4, 2010 | 7:11 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA the REAL Washington; occasionally in the other Washington (DCA area)
Programs: AS MVPG 100K (Atmos Titanium) / 0.5MM; DL fallen PM (1.58MM = Complimentary Annual GM); AA Gold
Posts: 24,489
not limited to award booking attempts
Nov 5, 2010 | 5:19 am
#5
Join Date: Oct 2008
Location: Happily living in Frenaros Cyprus having escaped the near-death experience called Sofia Bulgaria
Programs: Etihad Guest Gold, DL FO and 1MM, and a bunch of others at a low level
Posts: 2,060
I have been told by DL agents that the online booking system doesn't like it when your trip includes more than 3 segments on any given leg. Funny that you are allowed to input and request more than 3 segments, but the system freaks oout when you try to book and then you must call DL. Super-frustrating and a waste of the ticketing agent's time, if you ask me.
Last edited by STBCypriot; Nov 5, 2010 at 5:19 am Reason: typo
Nov 5, 2010 | 7:27 am
#6
Join Date: Jul 2007
Location: LAX/BUR
Programs: Delta-DM, OP-Plat, WN-CP A-List Rapid Rewards, HH Diamond, Starwood SPG.....
Posts: 96
I got the same message while trying to book a reward ticket: "One of the flights you selected just sold out. Please try searching again".
Nov 5, 2010 | 9:23 am
#7
Join Date: Sep 2006
Programs: Formally TPAbound/Delta Diamond 1MM/Hilton Diamond/Marriott Silver/Priority Club Gold
Posts: 274
What tends to work for me is:
- log out of Delta
- Clear cookies
- exit out of your current browser (IE or Firefox)
- open a new browser
- log back into Delta
- try again
- log out of Delta
- Clear cookies
- exit out of your current browser (IE or Firefox)
- open a new browser
- log back into Delta
- try again